Convenience - 3 mins walk from Ohiradai tozan train station Cleaniness - Very clean facilities throughout - from lobby to our room to public bath to onsen Atmosphere - quiet and relaxing, perfect for a getaway from city life in Tokyo Style - excellent mix between traditional and modern, my kids were so excited about tatami Onsen and public bath - my kids (6 and 9) were able to get into the onsen and had a great experience of this Japanese tradition. Public bath facilities are very nicely maintained, my kids found it fun as well! Our family had such a great time there.

Food options - Lunch and dinner aren't available onsite but the staff can order delivery for you. Breakfast is provided by the ryoken every morning (western style) Location - Only a short walk from the Tozan train station but it can get dark at night with limited street light, and we were walking on a very narrow side walk, so better to check in before evening!

The highlight of our stay at this property was undoubtedly the exceptional staff. Every member we encountered was incredibly polite and respectful. We are especially grateful to Nukumizu, who went above and beyond to assist us during our time here. Despite the language barrier, they made us feel completely at ease. The hotel itself is impeccably clean and exudes a warm, welcoming atmosphere.

The location is very easily accessible with multiple busses and a train station 3 minutes away. It's very beautiful and peaceful, and the 2 onsens are heavenly. The staff was very helpful and kind, and the lounge is a very nice and cozy place to spend an evening listening to the nicely curated vinyl collection freely. The room is also very clean and with a great view. Facilities and amenities are amazing. Again, the onsens are exceptional and it's even better when you get to enjoy the evening peace of the forest while soaking in.

Perhaps the futons could be more comfortable, and there could be more variety at breakfast, as there aren't many options for different types of people who might have special requirements. The hotel is also closed at random times so it might be difficult to store luggage, but otherwise the staff is very accommodating. Our room specified 3 people could sleep there, but I'd wager it would be a bit of a squeeze.

The staffs were very helpful to help for a lift to the station and help us to call the bus station to find our lost pram from the last bus when we arrived.

They don’t have shuttle service and no dinner restaurant as they are having very short staffs. But you can walk back up hills to the station to catch the bus or train to another town for food or bring back to it in their self serve kitchen. Remember to check the last train and bus to go back to the hotel as everything closes early. And most of the restaurants may not accept children. No washing machine to rent or laundry services. Make sure you bring enough clothes if you have young children with you but don’t pack big luggage as it will be very hard to travel with big luggages like us. We have no choices as we travel everywhere from Tokyo to Hakone then Osaka and back to Tokyo.

I had a truly wonderful stay at this ryokan. Conveniently located just steps from a main bus line, it offered easy access to the points of interest while providing a peaceful retreat at the end of the day. The property is immaculately clean, quiet, and beautifully designed—thoughtfully blending traditional elements with a modern aesthetic. The room was cozy and the tatami mats were comfortable, creating a restful space to unwind. The staff were exceptionally helpful and attentive, always ready to assist with anything I needed while maintaining a warm and welcoming atmosphere. Each morning began with a light but thoughtfully prepared breakfast. It included a refreshing selection of drinks—fresh juice, cold tea, and hot coffee—alongside a comforting bowl of soup. A warm, flaky croissant and a variety of other freshly baked pastries rounded out the meal, offering a perfect balance of savory and sweet. Simple, elegant, and satisfying. Overall, this ryokan is an ideal place to stay—combining nature, comfort, convenience, and genuine hospitality. I would absolutely return and highly recommend it to others seeking a calm and refined experience.

Amazing hotel giving you a classic ryokan experience with a modern twist. Our room was spacious with stunning views. The indoor onsen was beautiful, looking out into the forest and the open-air onsen was serene and private, with a bank of wild lilies that made it smell wonderful. Staff were incredibly sweet and helpful. We especially enjoyed sitting in the shared lounge, choosing which of their wide selection of vinyls to listen to.

Other reviewers have commented on the fact that a car is quite necessary. There are few to no eating spots near by. Although during the day it’s easy to take the train to any one of hundreds of little spots. The hotel has a full kitchen though and you have free use of it. So you can bring supplies and warm things from the konbinis or even cook a meal from scratch.

I loved the view from our room of the misty mountains and forests. The outdoor onsen underneath the trees was very special and hot. The majority of the time I was out there, I was the only one in the woman's. Great place for meditation. The reading lounge where you could play records was really nice and a fun perk. We got to have our own kimono, which felt luxurious, plus the comfy house slippers The beds were comfortable! .

There was a bit of a strange smell in our room .. kinda smelt like seaweed or fish upon entering each time... have you we did have our windows open and hakone does have a sulfer smell, stronger and times.... Also, I am pregnant, so my sense of smell is stronger. The breakfast was lacking protein, only mini pasties, with soup. I do not believe they had laundry machines available. No private shower in our room, which maybe there were other rooms that had them. 7 ish min walk to the nearest bus station, relatively easy to get to and navigate from the bus and train station( located in the same place, pretty much)

The entire place was wonderful. The room was huge, both it and the private restroom were very well cleaned. Tea was provided in room. All the conveniences you would hope for were provided and more. They even took the time to obtain a special set of foaming bath soaps for our baby to use. On top of this, during our breakfast (delicious), our staff took the time to custom source a wonderful assortment of gluten free breads from an incredible bakery near where some of the staff lived. their Onsens were very clean and well kept, with a clean, but rustic feel (despite the room surrounding it looking sheek modern). The outside Onsens truly felt secluded, as though there wasn't another person within 50 miles, while still having a clear view of nature; very well designed. We sadly didn't get to try the foot onsen available in the front area, but it appeared very well maintained and had a great view when I went out to see it.

Frankly, the whole experience was great. Maybe add more bacon and eggs to breakfast? Well, convincing the town to place a bus stop closer would be nice, though the staff will drive you there anyway.

Blended in nature. The hot springs are clean, well-maintained and beautiful. The staff are so helpful. I headed out for dinner and all places were full. They managed to find a small eatery nearby for us. The hotel also has a dinning room and kitchen that you can use for quick prepared meal. The library is warm and cozy. There’s a record player and a huge collection of oldies jazz & blue.

Fantastic ryokan. Even better than I expected. The staff treat you like king. The place is kept clean. Breakfast in mornings. Public baths you can use. The room stellar, clean, had a fantastic view. The location is beautiful. Train station a minute walk away, will take you to town and further for restaurants or conbinis. The train stations are picturesque. Shrines, and streams nearby. I had lost my luggage and they called the JR lost and found for me (they had my luggage so relieved!) Above and beyond!!! When I think of the hospitality, attention to detail, and beauty of Japan, this hotel comes to mind. When I went out at night they brought me my shoes and gave me a flashlight because it was very dark out. Hotels in Tokyo will be triple the price with half the service. Do yourself a favour and spend a few nights here. Enjoy this side of Japan.