Location (view): If you get a fuji-facing room from like the 5th floor up it's GORGEOUS. You can sometimes see the lights from the huts which makes the view that extra bit surreal. Rooms: They were tidy and compact with eco-efficient settings to ensure you are comfortable but not chewing up natural resources. Service: The onsen and common area were great, the smoking room was a little smaller compared to others but they have one at least for vaping. If you don't want your room cleaned daily which I was more than happy to switch up because a night on Mount Fuji wouldn't need room cleaning the next day. You can swap your cleaning for drink tokens which work with the in-house vending machine for alcohol or soft drinks. Hotel breakfast was delicious and free which worked really well.

Location was a little away from anything, beds were pretty firm and the pillows were rocks.

Very clean and comfortable room with all the usual amenities provided and a good heating/aircon system. There is a onsen/public bath available on the ground floor and also a self serve coffee machine. Very good buffet breakfast provided with mostly Japanese but also some Western style options, with a choice of what time you would like to eat. Right next to several restaurants and fast food outlets.

There is a car park provided and I would recommend driving as the hotel is about a half an hour walk from the train station with no public transport options. Alternatively you could take a taxi from the train station which is under 1000 yen. There are only pay per view options to watch TV or movies (unless I couldn't figure out how to access public TV channels).

Staff were so polite. I suggest to book with breakfast because it’s totally worth it.

There’s no lotion provided . Normally it’s included on toiletries supply, and no courtesy water inside the room .

A decent breakfast, ample parking, easy access from the highway, shops nearby, friendly staffs, extremely clean and tidy rooms. I mean, what more can you ask for a hotel in Japan at this price?

Just that the room is a bit too small

It was clean, the beds were nice and the shower great. There are hot baths available. The breakfast is excellent with both Asian and Continental Brekafast items. I loved staying there and definitely recommend it!

Nothing!

Breakfast was amazing..... Location was a little difficult to find but overall great experience. Will definitely go back again...

Better location on goggle maps

Public pool and delicious breakfast✨

The room is a little bit humid and smelly at the beginning, but after turning on the AC, it gets better

Nice clean hotel. Good breakfast. Lot of restaurants near by. Thr is also an Indian(Nepali)restaurant in walking distance.

Nothing

Good location with friendly staff. 6th time staying here.

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Breakfast, Bed, On our request, staff gave us a room with the view of Fuji san. Rooms were clean. Staff was supportive.

One staff member confused us that if we don't leave by 10.30 am next day, then even a few minutes will charge us entire next day bill.