We loved our stay at Seikansou! Everything about the hotel was beautiful from the lobby to the lovely multi-course kaiseki dinners and of course the private onsen! Staff were really friendly and hospitable. It was our first time having kaiseki (multi-course Japanese dinner) and they did not disappoint! Dinner started at 6. We were served dish after dish while we were there. Everything was delicious. It got to a point where we were so comatose from the food that we ended up crashing at around 9 lol. Because we slept earlier we ended up waking up earlier to enjoy the onsen. As for the breakfasts (you get to pick either 8:30 or 9) - they were just as fabulous. We truly ate like royalty here. Our favourite part about our stay would have to be the private onsen. We loved the experience of bathing outdoors, but in our own private suite. It definitely took a bit of getting used to since we were exposed to the cold air but things got a lot more comfortable once we started getting into the water! Getting to the hotel wasn’t too bad - you either wait for a taxi to take you there from Hakone-Yumoto station (around 5 minutes) or you wait for the bus to take you there. Overall I highly recommend coming here, especially if this is your first time staying at a ryokan/trying out an onsen. This was probably the most comfortable, most relaxing stay that we’ve had to date.

The dinner and breakfast meals were AMAZINGLY DELICIOUS and prepared with care and high quality. The dishes were traditional Japanese servings served beautifully for each course. The staff were so friendly and helpful. She even helped me put my robe on when we arrived. The sweet old lady who served our meals didn't speak English but Google Translate helped. The room was beautiful and the private onsen ready for us when we arrived. Overall, an incredible experience and one I would love to have again. I highly recommend Seikansou! You won't regret your stay.

The mattress was a little firm for my liking but I think that's quite common in Japan so this is just a personal preference.

The property was beautiful, had a very serene vibe and had a great view. The onsen was wonderful, the futons were extremely comfortable and overall it was greatly enjoyable

The bedroom area felt a little bit tight to navigate around, some aspects were showing their age such as the toilet and bathroom sink.

The dinner and breakfast served in the room were of fine dining quality; delicious and beautiful. It was also lovely to have our own private onsen.

It got a bit uncomfortable sitting low to the ground for meals, but that's more our problem being inflexible!

Everything, the people, the location and view from our room, the food. The view from the Onsen was fantastic and the food was delicious and served in our room. I can’t recommend highly enough. It exceeded our expectations.

Nothing

The incredible private open air tub was amazing, along with the bathroom amenities and room. The 10 course kaiseki dinner and traditional breakfast were both fantastic.

It was on the expensive side and a bit tough to walk to (you could take a city bus or shuttle however).

The staff are very good.

There is a lack of transportation from the station to the hotel, which makes it difficult to reach with luggage. The hotel should provide a taxi service for an additional charge.

We loved the private onsen, forest views, and comfy accommodations

We didn't like that fugu was served without any warning (we discovered this by translating the menu)

The hospitality, the food and the private onsen.

Mosquitos in the room

This is not what I expected for such money, I am very sorry for the time spent on this place