It is only 10 minutes away by foot to the hakone yumoto statin which connects to the Odawara station which is a JR station. The amenities in Hot Springs were wonderful and it felt so good. The breakfast was also awesome and had so many varieties of food and it was all so delicious. We love the traditional tatami mats and the futons. We had an overlook of the river in our room and it was so calming and relaxing. They also gave us free manjus everyday which was so delicious and touching. The staff were also kind and helpful. There was also free parking and you just have to let them know that you have a car and they will take your keys just in case they have to move it.

Breakfast times and at 9 which was a little bit early for us especially because we were so tired but it was okay.

This is a great hotel. I had no expectations when I booked so was very pleasantly surprised when we arrived. It's quite modern and the staff are very welcoming. It was a reasonably easy check in process and we were in our rooms in no time. Our room overlooked the stream/river and we could open our balcony windows to listen to the wind in the trees and water running past. We booked dinner for one of the nights we were there - the food was really great and our wait staff were so discreet. A lot of the guests dined in so the restaurant was busy, which we took as a good sign. Breakfast was also a winner with lots of choices for most.

Bus service to the main train station was a bit sketchy. By the time it gets to this hotel, is jam packed so didn't even stop to collect us. Was OK though, the hotel arranged taxis for us and they were not too expensive.

The facilities and room amenities at this hotel are exactly as pictured and described. The rooms are designed in a traditional Japanese style and offer a true Japanese ryokan experience. The rooms are spacious, clean, and comfortable, and the tatami mats are very comfortable to lie on. The private onsen feels great, enjoying the view of the river and woods out the window, accompanied by the sound of birds chirping and an overwhelming feeling of relaxation. The public onsen on the fifth floor is also excellent, with complimentary use of massage chairs to provide total soothing for the experience. Breakfast was buffet style with Japanese and Western options, and while the flavors weren't as outstanding as expected, it was still good overall.

The hotel's location was a bit far from the train station, approximately a 15-minute walk. Carrying heavy luggage made the journey inconvenient, especially with narrow streets and uphill roads. When checking out, we decided to use the shuttle service for 100 yen, which began around 9 AM. However, as the shuttle was public, we had to wait for the second round to get on the bus, causing some delays. After 7pm, it becomes challenging to find food in this town as the nearby stores have closed, leaving only convenience stores as an option.

Very clean and modan looking room. The bed was comfortable too. We used the private bath as well, and it was very relaxing. Breakfast buffet was very nice, many varieties both Japanese and western style Breakfast. Overall, we enjoyed our stay.

The shuttle bus was very small, and when we were leaving, we couldn't catch the shuttle bus to the train station. We asked if they could call a taxi. They tried, but they couldn't find one for us. So they suggested to walk to the station in a rain with our luggage.

The room was beautiful and very spacious. The beds were very comfortable. The view of the river and mountains was nice to look at from our window. The kaiseki dinner was fantastic with very fresh ingredients. We tried all of the public onsens on the 5th floor and were very satisfied with all of them, especially the outdoor rock one with the cool morning air.

room is clean and has everything. Spacious room with bath from hot spring is great.

shuttle has run only morning time. going back to the hotel in the evening needs to take a taxi cost 600 yen.

Quiet location. Room is really spacious and clean. Onsen was amazing! Staff was also very friendly. I would like to say that Toan was very polite and helpful. I enquired about the dinner because I assumed that it was to be reserved on the day since Booking.com didn’t give the option to prior to my arrival, but to my horror it was all fully booked and you did have to make a reservation early! Toan, however, managed to slot me into a dinner slot and I couldn’t be anymore grateful! Thank you for completing my ryokan experience, Toan!

It’s abit far from the station if you walk, especially if you have heavy luggages as you have to walk upslope. Best to take a taxi or the shuttle bus if you’re carrying big luggages.

The building is really traditional, we couldn't ask for anything better! The rooms were amazing, with river view, yukatas and amenities for all the occupants. They came in at 6pm to prepare our futons!! They also gave instructions about how to wear the robe properly. The breakfast was varied both from a western and eastern point of view. We did not use the public onsens as we have tattoos, but we tried the private one and it was INCREDIBLE. Last but not least, the staff - everyone was very welcoming and answered all of our questions and offered recommendations about everything.

...Nothing, really! Everything was just perfect, I would come back thousand other times if I could.

Facilities are clean and very organized. Public spring is very good. Breakfast is delicious and well served.

Carpets seem old. Staff needs English training. There was a little smell when entering in room but I am not sure whether that’s due to wood structure.

We stayed in a traditional style room. Very pretty and clean. The location of the hotel has you walking for about 10min from the train station and it is a beautiful walk. Quiet area. Used the private hotel spring. Very pretty - you have 3 choices of baths. We did not have time to try the public baths. Many choices between western and Japanese style breakfast at the buffet.