The staff were very polite and respectful, attentive when needed. The facilities were all very clean, with a generous assortment of amenities and extra facilities such as a laundry room, vending machines, and a convenience store on the ground floor of the building. It's located in a very nice area, close to the train station, with plenty of stores and restaurants in less than a minute away. Kannai is a good spot for tourists, quiet enough as not to keep you up or making getting around difficult, with enough life and activity outside that gives a comforting lived-in sort of feel. And not too many foreigners also, for anyone wanting to experience living in an area without too much interference from non-japanese influence. Great alternative to staying somewhere nearer to Tokyo where hotel prices practically double, the 40 minute commute everyday is well worth it with the station being very nearby. Overall a cosy and extra-convenient hotel, would stay again.

The hotel is conveniently located just a 5-minute walk from Kannai Station, making it easy to get around Yokohama. We loved having Komeda Cafe and Saizeriya next door, with Sukiya just across the street—plenty of dining options right at our doorstep. Check-in was smooth, and the receptionist spoke English, which was helpful. Our room on the 10th floor (the highest level) was spacious, with a standard double bed, a small table, and a sofa. There was enough space to open our luggage comfortably. Bathroom was roomy, and all amenities could be picked up at the reception area. The hotel maintains the consistent standard we’ve come to expect from Daiwa Roynet Hotels across Japan

The water flow in the bathtub was slow, which made filling it take longer than expected. The room came with only one pillow per person, which wasn’t quite enough for a comfortable rest.

We liked this hotel very much. It was a bit bigger than most 3-star hotel rooms in Japan and it was organized in a way that made it comfortable for our 4-night stay. The location is not right next to the most touristy part of Yokohama (the waterfront area) but it was near a rail station and a metro station. The waterfront area is some 20-25 minutes away on foot, so we mostly walked there. In addition, there is a very walkable street with no car traffic that is one block away from the hotel and has a great choice of local restaurants and shops. We had some really great meals there at really good prices.

The breakfast is in a cafe (so not run by the hotel) downstairs. The hotel gives you 1300 yen breakfast vouchers per person, if your reservation includes breakfast. The cafe serves mostly Western style food and we found the selection to be limited for our style of eating (we love healthy foods like vegetables and dark breads). While visiting Japan we prefer to eat Japanese style breakfasts since we can eat Western food at home. Other guests, including Japanese guests, may feel differently about it. If I would go there again, I would not pay for the breakfast at the hotel but go out and find a nice meal of my choice in one of the many restaurants nearby. 1300 yen buys a nice breakfast in this area.

Must stay here for 7 days. The accommodation is located near the train station, convenient for traveling to Tokyo. The bottom of the hotel is next to an affordable restaurant (Saizeriya) and convenience store. Opposite, there is an e-scooter called Luup for rent, you can ride around the city. The room is quite small, I stay for two people with big bags. It's quite difficult to open it. Facilities include free ice and a washing machine is available.

Very friendly and helpful staff, good value, comfortable enough room if a little small (but that is common in Japan) good location for for the start of our trip not too far from Haneda airport, lots of places to eat around.

Room a bit on the small side and cupboards or wardrobe to store anything. But that is quite common in Japan.

The room was comfortable and a bit larger than average. The neighborhood is nice, with several restaurants and public transport close by. The room was quiet despite the somewhat busy neighborhood. Staff was friendly, helpful and spoke good English.

The hotel is conveniently located within 5 minutes of walking from train/subway station, and near by food outlets. The room is comparatively larger than most similar hotels in the area. Good breakfast with variety of choices.

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Room was non-smoking, with air purifier/humidifier, Network port in addition to Wi-fi, Network cable 5e, multiple connectors phone charger. Convenient location to Kannai stn, Chinatown, Koreatown, Yokohama stadium and more.

In general, japanese hotel room sizes are smaller than in US or TH.

Great location. There are a lot of restaurants nearby (walking distance). Yokohama Stadium is close by to watch a Baystars Game when the season is going.

Pillows are small

My wife and kids loved everything about the hotel. It was really nice no complaints. Room# 801 and my kids had 823 Breakfast was nice in the cafe.

The 5.3 Earthquake lol