The staff do their best even if they have little English. They even stored our bags for free as we arrived in the morning and again as we left in the afternoon. This left us free to look around. The free breakfast was interesting but I enjoyed the self-serve coffee the most. The Inn is convenient for walking to such places as: the international passenger ship terminal, railway stations on various lines, Chinatown, the Yokohama baseball stadium, restaurants galore, and the Landing which has remarkable views.

Even a short shower meant the tiny bathroom turned into a steam room.

Clean room with perfect tidy and neat arrangements. Breakfast was really good. Toyoko Hotels chain is really good. I like the way the room is arranged and the simple atmosphere. Very good value for price.

The room had no view. only the ceiling of the building. I think it was like that because they handle booking.com reservation with low priority comared to website or in-hotel reservation.

Location excellent, between Cruise Terminal and Chinatown with a nice park nearby. Included was very good Japanese breakfast. As always in Japan room was clean with good shower. Bed was harder than westeners are used to but still comfortable enough. Walking distance to underground station and Cruise Terminal. Close to Chinatown was also a good feature. Altogether very good value.

Check in time was 16:00 and this seemed to be completely inflexible. I do not believe the cleaners finished all rooms at exactly 15:59 so that reception could not have let us have a room earlier. Coming off a long overnight flight and a mid-morning arrival this was quite difficult for us and we would have rated the hotel higher if they could have been more flexible. I do note that as polite and helpful as the Japanese are, they are sticklers for rules and if the hotel management assign a late time for check-in then reception staff stick to the letter.

I stayed here for three nights and it was wonderful. This hotel is in a quiet location and really close to a train station, which was super convenient! The room was nice and comfortable, with plenty of room for a solo traveller such as myself to spread out in. The shower was a good size and came with shampoo and body wash. The lobby had free amenities such as green tea etc. which was really nice. Coin laundry was easy to use and very conveniently located near the lobby. The complimentary breakfast was always delicious and generous! Staff were all friendly and helpful.

Very helpful staff. Great location.

(Very minor issue) Bed was in an awkward place in room. It would have been easier to walk in the room if the bed was in another position.

Nice staff. Location to our port to begin a cruise; near Chinatown and other walkable venues including a wide selection of restaurants.

Small rooms but I realize standards for size are much smaller than in the US. :>)

Convenience location and can reach some tourists spot like Yokohama China town, Gundam Factory, Marine Tower, Marine & Walk Yokohama and not very far from the train & subway station…..

Not many choices for daily breakfast

Clean and big rooms with lots of space and friendly staff. Yamada and Suda went above and beyond to help us with our stay. So glad we booked there. Thank you. The breakfast buffet was outstanding. The fresh seasonal juices were delicious.

We had a great stay. The breakfast was good and the staff friendly. The location was convenient to get to Chinatown (a short walk). We only stayed one night but location was not great when taking the JR line especially if you have luggage.

Top quality hotel for its price, everything available and very appreciated handmade onigiri for breakfast. Room bigger than usual for Japan