This was our first visit to Kanazawa and we chose the Hotel Forza because of it’s location…an easy 8-min walk from the train station; centrally located with many eating and shopping establishments nearby; very close to the Omicho Morning Market and also on the local bus lines. It perfectly filled these requirements! In addition, the hotel was really wonderful and I’d give it a score of 11+ if I could! The staff were helpful and friendly; the room was a perfect size for two people and had a lovely window seat for reclining; the breakfast was an add’l charge but worth every penny and had SO much to choose from. We truly lived our 3-day stay in Kanazawa and much of this was due to the lovely accommodations we returned to each evening! If you’re unsure about where to stay, don’t hesitate to book here. You won’t be disappointed!

We loved everything!

Breakfast was tasty with adequate daily changes to the menu to provide some variety. The obasan managing the breakfast crowd was very polite and cheerful even when "tossing out" some guests who had tried to sneak into the breakfast area without tickets. The hotel was located right across from Omicho Market, and centrally located for walks to most of the main sights. Great for clocking those steps. Hotel staff helped us complete the luggage forwarding documents, and even took the extra effort to call up our next hotel to verify our booking. Appreciate having a coffee machine in the lobby to provide free caffeine fix any time of the day.

The room setup could do with more storage drawers for guests staying beyond 2 nights. The room also did not come with any luggage racks and we had to request for one at the reception, and only got one two days' later presumably after some guests checked out and freed up some racks.

The hotel furnishings seemed pretty much new and it was very comfortable. The housekeeping was efficient and thorough. The bath and shower were excellent. Breakfast was varied and of great quality. The location, 10 minutes walking, from the train station, was ideal.

The self check in and check out service wasn’t really efficient as it required a member of staff to help each guest, as it wasn’t particularly intuitive. There were 4 washer/dryers for all guests, so the best time to do laundry was 6:30am before the day’s sightseeing. Any later and you are hanging around waiting for machines to finish or other guests to come and remove their smalls.

Super central location on the main shopping street Rooms are modern and clean Bathrooms comfortable, new, and easy to use Breakfast spread is pretty good

Having just stayed in another Forza Hotel in Kanazawa in the same trip, the one is Nagoya is a notch below in comfort-price performance. Price per night was quite high Standard rooms were way too small for family of 3, we needed to upgrade Front desk staff felt less polished than in Kanazawa, some were not able to speak any English Cooking and grease smells in the breakfast hall was off-putting

I stayed in 16 hotels whilst in Japan and would say this one came out top of that list. The Room was comfy and clean , the view from the window on the 9th floor was great but had a black out blind for the night if needed. Free drinks token for the vending machine or a wine upon arrival. Coffee machine in the lobby. The breakfast selection was amazing! I enjoyed my stay.

Some coffee in the room would have been nice. To have use of the coffee machine in Reception was nice but to have to go to the lobby from the 9th floor for my morning coffee wasn’t great. Just some drip coffee bags in the room would have been great.

The hotel was great, clean, beds were very comfortable, has air conditioning, a lot of space to unpack a little. We arrived too soon and the staff kindly stored our bags so that we could at least check out the city in the meantime. Breakfast was great, fresh. Staff was very friendly. Room was very quiet! There are washing machines in the second floor, for 100-600 yen you can wash and dry your travel clothes.

There are only about 5 washing machines + dryer and therefore, guests accumulate on the second floor and almost fight to get a spot to clean your clothes. Either you get there very late at night or you have luck. Plus, to dry, you need to run the machine again or hang your clothes QUICKLY while the clothes are warm so that the water evaporates. May even put on the air conditioning. Not optimal. But at least one gets to was their clothes!

Staff was extremely helpful and pleasant Reasonable walk from the main station Clean and quiet Large, well-maintained room at a very fair price

The heating and A/C system was difficult to figure out - it would have been nice if there were as thorough a set of directions for it as there were for the bidet and shower. Once we did figure it out, the temperature kept oscillating by about 7 degrees before it would correct itself. So we found the room to be too hot and then too cold, over and over again, which was annoying while trying to sleep.

We really enjoyed this hotel as our base for Kanazawa. Everything is easily reached from here. The staff were very kind and helpful. Our room was nice, even if it heated up very quickly. Next time perhaps i would book a larger room however i cannot fault the value for money. The breakfast selection was outstanding and there were so many nice local dishes to try. Thank you for a lovely stay!

Room was hard to keep at a good temperature even with AC due to being small (so it quickly was too cold with AC on and quickly warm without AC) but we would definitely stay here again just maybe a larger room.

Everything was fine - amenities, location, food services, laundry, service personnel. We would particularly emphasize the excellence of the concierge (‘Emi’) who went far beyond ‘knowledgeable’, ‘proficient’, and ‘considerate’ - things that would be expected of any concierge - to create for us an exceptional Kanazawa experience. She proposed walking itineraries to match our enthusiasm for history, culture, and natural beauty, she suggested authentic local eating spots that were local favourites as opposed to tourist attractions, and took on the making of reservations for us, given our non-existent Japanese language skills, complete with setting navigation directions into our smartphones and printing off hard copies with introductory notes for the restauranteurs. Emi deserves rave reviews (and a big raise!).

Everything was first rate; no complaints at all.

We have stayed at this hotel before. While it's a bit of a walk to the station (10 minutes with a wheelchair and a following wind) it's location is superior to being closer to the station. Room was adequately sized, breakfast selection excellent, staff very friendly and helpful, especially one of the breakfast room staff who recognised me from my last stay just over a year ago. The shower is a masterpiece of hydraulic engineering, once you have mastered it!

The only problem was an errant toilet light sensor which erratically turned the toilet light on and off in the middle of the night, a maintenance issue.