Beautiful hotel. Even though hotel is a bit old and dated there’s a classical beauty. I really enjoyed beautiful stained glass work, lobby and my room. There was a free drink every day, every drink is served very nicely. Hot spring looks dated but good enough for relaxing. Good location for tour, important tour spots nearby.

Not many restaurants nearby. There are pair of chairs with tea table in my room. They look nice but not very comfortable. Room key should be returned to front desk for every going out even quick 7 Eleven shopping. It was annoying to me. But the key was very nice though.

The Kanazawa Hakuchoro Hotel Sanraku was a peaceful and pleasant experience, and the location was ideal for our purposes - Kenroku, castle and historic walking districts. The decor was vintage but in great condition. The small gift shop was a nice addition. The staff were so helpful! We also enjoyed the hot springs though it did not have any outside baths. The room was perfect for our needs, twin beds were very comfortable and the provided waters, coffee, treats and teas were very nice.

We liked everything but regretted that the grand piano pianist, playing nightly in the beautiful lobby, simply started too late (9:30 pm) in the evening for tourists like us!

The hotels spacious comfortable lobby, excellent natural hot spring spa and sauna, and the wide range of breakfast options. Free ice cream after the spa. Our standard room was spacious and well equipped with his and her sinks. A rebate of Yen1000 for not having the room cleaned was a bonus! The best of the mid range hotels we used on our Japan tour - recommended.

The restaurant only offered a set menu for dinner - which we thought disappointing. The air conditioning in public areas and corridors was poor. While a self service laundry room was available, I would have expected a laundry service in such a hotel.

A three hour Shinkansen ride from Tokyo gets you to the opposite side of the main island, to Kanazawa and well away from the now crowded cities on the eastern seaboard. This hotel, with its own Onsen is not very touristy, so no crowds with piles of cases hugging the entrance. The staff were unfailingly polite and obliging, in recommending and booking restaurants and taxis. The rooms are generous and spotless, with the option of getting cash credits for drinks in the lounge, in lieu of cleaning daily. The breakfast room was huge with a mainly Japanese menu, but plenty of options for westerners. The drinks lounge/ foyer was large with cosy groups of lounges, and complimentary piano recitals were every evening (from 9.40 -10.10pm precisely). There is also a free shuttle bus between this and two other hotels and the main Kanazawa Railway Station, with space for luggage. The location is an easy walk to the Castle and Kenrokuen gardens, and the marvellous fresh food market, historic geisha quarters and quality tourist shopping. (Book a local guide to enhance these cultural experiences). Day trips to the Shinagawa UNESCO World Heritage village (and others) - again with your own driver was worthwhile. That we had both residual snow, and emerging cherry blossom (late March/ early April) was an added bonus.

Be prepared to go back in time... Stylish lobby, with a cute shop and delicious drinks. The breakfast has a breadth of Japanese dishes which was exciting to try. Rooms are big and super comfortable. And the onsen and sauna - wow. We loved every moment here!! Above all the service is just top notch. Feels old school in the best of ways. The staff were super super lovely and helpful! In our first room the aircon had an issue. They immediately switched room for us, but the new one had smaller beds. Third time does it! They were very attentive and kind and we hugely appreciated how they sorted everythin so quickly. I only wish we stayed there more than one night. In terms of the location, it's 10 minute walk to cafes/eateries or the gardens, but we didn't mind it at all. It's very quiet and we even had nice views from our room, which we love.

* The room was exceptional for the price. Large, beautifully decorated with good facilities. * My wife really enjoyed the on-site hot spring * Location is exceptional, right next to Kanazawa Castle and park and set away enough from the main roads that noise from outside is not a concern. * Excellent breakfast buffet with many western, Japanese and region specific dishes to try. * The lounge cafe is very nice and (while we were staying), offered free Piano concerts in the evening. * There is a store on-site which sells souvenirs * Staff were very friendly and explained everything very well and in excellent English * Free shuttle bus that took us and all of our luggage from the hotel to Kanazawa station in comfort * Free soft drinks, water and beer in the refrigerator.

* The TV was a little dated but we didn't really have any need for it.

We chose this hotel because of the vicinity to beautiful konruko-en gardens and higachi district . Quaint little hotel with great on-site Onsen (clean with great amenities) and reasonably priced! Excellent customer service, shuttle services avail to/from train station, they made excellent recommendations for dinner reservations. (Definitely make dinner reservations if you are in this area. ) Would definitely recommend this hotel if you’re looking for good value, quiet hotel within walking areas to most places you want to visit in Kanazawa. They also had a piano concert every night from 9 to 10 that was absolutely wonderful.

I loved this hotel. It was my favourite hotel of the trip. The staff were so professional and welcoming. The lobby is beautiful and they have very talented pianists playing every night. It was the perfect place to unwind and have a drink in the evening or take a yuzu tea after visiting the gold leaf art galleries. The breakfast had an excellent range of Japanese dishes and the best home made tofu I have ever tasted. The shop has beautiful gold leaf souvenirs. I still have the slippers two months later, they are the most comfortable hotel slippers I have ever tried.

Amazing location, the onsen was excellent and staff were very professional. We stayed at a Japanese style room which was wonderful.

Be careful when you book with children under 13 as they stay free but that also means that an adult will need to share bad with the child. This was not clear when I booked via Booking . If you want a separate bad , an additional fee will be needed. In our case staff were great and provided the futon bed free of charge but I don’t think this is regular reoccurrence so be mindful.

We loved everything! Many hotels have cut off services but Hotel Sanraku keeps the same services as before. They provide beautiful tea from Kanazawa, all the amenities in the rooms Also in the public bath area. Breakfast using the local Kutani yaki plates... Staff are kind and friendly. We love their hot springs. My mum has mobility issues but they kindly offered a wheelchair. They definitely practice 'Omotenashi' hospitality. The location is fabulous too. We'd love to visit them next year.

Absolutely nothing.