Had a wonderful 2 nights stay in early September. Complimentary afternoon tea was delicious. Excellent location located opposite to the historic quarter which is about 4 minutes walk from hotel. Property is clean. Washer and dryer in the lobby is open 24/7. Staff is courteous and speaks English well enough for basic needs. Highly recommend. We will stay again if visiting Kurashiki in the future.

I liked that the staff was upfront about when we could have the afternoon tea. We decided to have it right after check-in as we were going somewhere further from the hotel the next day and we don't want to return to do so. Being right beside the historical quarter, it was convenient for us to visit too. Located about 10 minutes walk from the train station, one might want to consider taking a taxi if you don't want to carry your luggage to the hotel

Heard some noises coming from the outside as our room was right beside the emergency exit stairways.

The room was the best we have had in our three weeks in Japan. Very spacious and clean. Afternoon tea was excellent - a real English style high tea with quality food and brilliant presentation.

Checkin was a bit confusing as we were told that afternoon tea was not included. I showed my Booking.com confirmation as evidence of what we paid for. No breakfast which I assumed was fairly much standard in most hotels in Japan. I felt that some staff were a little off-hand.

Our reservation included a surprise high-tea in the afternoon which was very tasty, and a breakfast box in the morning. The lobby is very spacious and tastifully conceived/decorated. The personnel was very friendly. The room was spacious and the hotel location was perfect for exploring the ancient city neighborhood (3 min. walk).

The breakfast box with sandwiches was somehow very simplistic, although you can have as much tea/coffee as you want. Nevertheless, the complimentary high-tea more than compensated the simplistic breakfast.

This hotel is really comfortable and incredibly good value. It is well-located. It's close to the historical area and has lots of good eating options around. It's about a 10 minute walk to the railway station. Staff were very accommodating and, for us, the facilities were exactly what we needed. Also, if you get a chance, try the afternoon tea - it's great.

Nothing at all. It was exactly what we were looking for.

We got a larger twin room which was pretty much the same price as smaller rooms at other hotels in the area. We loved it. So comfortable. Plenty of room to relax after a day of sightseeing. Big bath. Large TV. Big beds. A comfortable sofa with footstool. Ice machine, microwave and coin operated laundry on ground floor. The local area is also lovely-clean and close to local traditional area.

Nothing

They provided new guests with a welcome afternoon tea which was lovely. They had a coffee machine that made reasonable lattes.

The coffee machine was only available in the late afternoon. The beds were large single beds. No good for honeymooners or a married couple who, like us, like to cuddle each other at night. Fortunately, we could move the bedside table from between the beds and push them together. Had to make sure, though, that I didn't slip down the crack in the middle at 3am!

Proximity to Kurashiki Bikan. Staff were excellent. pre booking was excellent able to just walk straight in. like the sustainable aspect only take what you need. Afternoon tea is a must...exceptional! liked the stay except for some areas...see further on Would stay again.

The bed was like cement. may as well have been sleeping on the floor. The rooms are not made up or bathrooms cleaned during a 3 night stay. Understand it is sustainable but... However Clean towels are left on benchin room and bin emptied

Walking distance from Kurashiki station. Very close to a convenient store. The Kurashiki bikan historical quarter (tourist place) is across the street. Less than 10 mins walking to Ohara Art Museum. Good access to restaurants. Afternoon tea is worth trying, with a great variety choices of tea (bags). Good relaxing pause for a trip.

About 12-15mins walk from Kurashiki station. Not bad, just be prepared of walking. The online check-in in advance didn't seem saved time when we arrived.

Excellent location near tourist area and an easy walk from the train station. Staff were happy to let us check in early. Huge room (superior twin). Half the price of most hotels on our trip.

Terrible pillow. Very hard and half buckwheat. Breakfast consisted of a chicken cutlet sandwich and a fruit and artificial cream roll in a box - we weren’t big fans.