Loved EVERYTHING! One of the THE best hotels i've stayed in (and ive traveled 70+ countries!) due to the amenities. The staff was incredible and super helpful. Could not get enough of the coffee station, free drink daily, live music, fire pits, coffee station, onsen, massage chairs again, etc etc. We arrived close to midnight after a long day in transit when it was raining. Easy, relaxing airport bus from KIX airport. Wish we thought to try the onsen! The other days we did the onsen, it was the BEST way to wind down after lots of walking. And then the massage chair after - golden combo! The balconies in each room really made the place feel spacious and a touch of luxury to have in Japan. 1000% recommend! Safe neighborhood, great cafes nearby (Kurasu Kyoto Stand is brilliant!), Don Quijote nearby too, as well as AEON mall + supermarket. A block from kyoto station which is incredibly convenient too! Kyoto tower is just on the other side with great views, and brilliant food on the food floor too!

nothing!

Location: Very convenient location as it's right next to Kyoto station. You'll be able access Kyoto very easily from here. Stay: Very spacious room. Nice balcony area to sit and relax. Photos give an accurate representation on the size. Laundry was free. They offered free drink service at night (alcohol and non-alcohol) at the restaurant on the ground floor. The vibes were amazing here, live music playing in the restaurant and relaxing in the lounge by the firepit was awesome. Quite enjoyed the different varieties of coffee beans that you can grind and drip brew. Breakfast was excellent and fresh, seems a lot of the food was made in house, with a mix of different options available, seating can be limited so make sure you leave enough time.

I found the pillow to be a bit thin, would love to get one with bit more volume.

The breakfast selection was very good, well worth the money. Self serving coffee and tea stations were nice. Free laundry service is also a bonus.

The construction on a building next store was really loud, they jack hammered ( concrete demolition) literally all day, 6 days we stayed. We even checked out a day early because of this and lost our money. Actually felt bad for the workers that were doing it. Hard work. The beds were not super comfortable and only one really thin pillow in which I’m usually ok with but it really wasn’t comfortable on our necks and back. Otherwise we enjoyed our stay in Kyoto the close convenience of this hotel to the train station.

We loved everything! Location, rooms, sauna, shared space, massage chairs and ambience. And the breakfast was the best in my life! Arigato gozaimasu.

The room was a good size, and the balcony was an added extra. The beds were comfortable and a good size. The location was handy to the Kyoto train station, though many of the well-known temples were some distance away. They are quite scattered around the city, so it in some ways, the hotel location was OK since it was possible to take a subway or other train to the general location of the temple to be visited, and the take a slower bus trip to closer to the actual temple location. The breakfast was really excellent, and a complementary "welcome drink" every evening was a nice touch. Complementary coffee was available most of the time.

No problems.

A very convenient location. The breakfast is a bit pricy but they deliver great quality breakfast. I also love the onsen and that it caters until 1am, especially for those who just came back late from sightseeing and bar hopping around the city, to be able to relax after all the hustle and bustle of a day is the best! Bed, pillows were comfortable and the room was clean! Make sure to stay here everytime you come to Kyoto, 'cause for sure, we will!

We couldn't find any socket near the bed area, and we had to leave our phones near the television which is like the only visible socket in the room. It would've been better if there were near the bed area as we are always using our phones.

* Room was comfortable, well appointed * spa- baths *Guest complementary beverage counter * lounge fire pits -* live music * Location-great/ convenient * Balcony for guest rooms * Multiple guest areas for seating * Massage chairs- washing machines /dryers *Fitness room The food was great! Suggest they rotate the dinner menu, I would have eaten there more than two of the nights!

* washers & dryers were out of order- although it’s complementary- they should get coin laundry in place to use in upkeep if the washer/ dryer’s * fitness equipment was also out of order * massage chairs also out of order Suggest they make them - pay as you use & maintain the equipment.

• We liked that the location was very convenient. • This is also one of the bigger rooms that we've stayed in. The space was a wonderful surprise. • The daily cleaning was very much appreciated. • The daily free coffee and 1 welcome drink was an added bonus (the coffee was good!)

• The lighting in the room was bad. Half the time we had to use our phone's flashlight to read things. • There was also no separate on/off for side lamps. If you want to read and your partner wants to sleep, too bad. • The wifi was extremely spotty, we ended up using our own data in the end :( • We asked the staff to help us book a place for dinner before we went out in the morning, and it seems like the AM and PM staff do not communicate. We had to repeat the instruction again when we checked at night to see whether it was done. It was not :(

Everything was great! Very good location, next to the station, but very calm and quiet. Breakfast was the best we had in our 3-week trip in Japan. Rooms are quite spacious compared to the average. The Onsen (SPA) was so relaxing after the day of exploring Kyoto. It's separate for men and women and is located in the building right next to the hotel. You do need to go through outside but there are slippers provided and umbrellas in case it rains outside. The Onsen has everything you need - from shampoos/conditioners to hair combs, make-up removals, etc. This hotel really thought about everything. :) I will certainly stay here again if I'm in the area next time.

Nothing I can think about.

The proximity to the train station is a big plus. The train station itself is connected to a mall with many shops. The breakfast was very good and outdoor common spaces are nice.

We booked a standard double room which was small and poorly designed. There is a step down in the middle of the room that separates the bedroom and living spaces. That forces the bed to be up against a wall. There was no closet and only 4 hangers on a rod on the wall. Ironically, the room had a huge balcony that was not needed. The hotel does offer larger rooms and I wish I had chosen one.