Excellent location right next to Kyoto Station West Exit which has lines for Shinkansen linking to Tokyo, Fuji (Mishima), and Osaka. It also has metro lines to all tourist spots in Kyoto like Fushimi and Arashiyama which are reachable within in minutes. It also has express lines to Osaka and Nara. They also allow luggage storage that is safe and convenient. There is 24 hour front desk to answer questions but must check in before midnight. The room is super clean and comfortable and very large for Japan. It has all the amenities one needs and is very modern.

I didn't know there would be an accommodation tax especially as I had paid through Booking.com. However it was only 200 yen.

I had a great stay at this hotel during my time in Kyoto. The location is excellent—just a short walk from Kyoto Station, which made getting around the city super convenient. The staff were cheerful, helpful, and made check-in and daily interactions pleasant. My room was very clean, comfortable, and well-maintained. The price was quite reasonable for the quality and location. The only minor downside was a slightly odd smell in the corridors, but it wasn’t too bothersome. Overall, a solid choice for a stay in Kyoto!

Receptionists were very helpful! I was worried when my luggage didn’t arrive same day like I thought it would and they helped me check online to see when it would arrive. The rooms are cleaned daily; bed made, bathroom cleaned, towels changed, old hotel-provided pajamas taken away. Lot more tv channel options than other hotels I’ve been to. Enough space on the floor to open a 158cm suitcase. They also have luggage forwarding service.

I wish there had been a memo pad and pen prepared in the room. Sometimes I need to write things down since I’m using the cellphone to look things up. There is no safe box provided even though there’s daily cleaning. If you have trust issues, just take your valuables when you go out. Soundproofing isn’t super strong. Or my neighbor’s snoring was just that powerful.

Great location just a few minutes from the central station. Stores next door and across the street, a mall at a 2 minutes walk. Free coffee and soft drinks in the lobby. Rooms are not big, but are comfortable, and among the few in Japan one can freely open their suitcase in.

Extremely incompetent staff. Most receptionists cannot say or understand a word in English. At present, I think this is unacceptable for an international hotel in one of the most prominent tourist cities in the country.

Comfortable bed and clean room. Very good location, hard to beat for the price. Friendly and helpful staff.

Rooms are small and a little old fashioned (but that's the trade off against price and location). I couldn't find a way to set the air con to drying/dehumidifying mode, though that might be an error on my part.

I loved the R&B group. I decided to use them in kyoto and later thus week in osaka and tokyo. Thanks for a great stay

convenience, safety and kind crew

Service, politeness, timeliness, cleanliness, meals.

Invoice problems, but this was not the staff's fault.

I stayed long and felt cozy as if it was my room!

Nothing

Perfect location near the station. Cozy and comfortable room for a single traveler.

Location is good, close to central station Kyoto and city center. Clean and frienly staff

Location