You get what you paid for. Rooms are nice and clean, communal facilities are clean and not crowded

Quite hard to travel to/from. The staff sometimes disappears and no way to contact them.

Loved the costumer service and the hangout room. Great stay for the price, right next to an awesome ski hill

The staff was very helpful and pick me up from Echigo Yuzawa Train station.

Walkable distance to Ishuchi Snow Resort

Shower does not have enough hot water.

The location was ok close to the ski area. But the building is very old. And immediately after entering the room a bug was found on the tatami mats. When walking around you can feel soft spots in the floor. Plus the floor is uneven in places.

It’s just an old building that could use some repair work. One time the main breaker cut off all electricity. Perhaps to many guest were using the kerosene heaters.

THe breakfast did not come as it was shown. Electricity cut out a couple of times, which make heater shut down and did not turn on when the power was back on. There is no proper bathroom and hot water.

I paid for breakfast, which should include rice, miso soup, and eggs. But in the morning there were only rice. When i asked where the egg was, the staff gave me raw eggs?? I told them we couldn't eat raw eggs. So I asked can i borrow the frying pan to make pancake. Then he said i couldn't. Then I asked again whether he could boil the eggs for us, and then he boiled them.

Here's the hotel experience: - Bed is as pictured a futon on the floor. - No aircon, only a small fan by the window - Only 1 toilet and shared sink - 2 shared showers on the basement floor We stayed at this hotel, on the ground floor, for the Fuji Rock Festival as it was the only place we could find from overseas near Echigo-Yazawa station where the shuttles are, really easy to get to the station in the morning by bus which was 230 yen per person (use google maps and search how to use the bus system) and taxi back at 11pm was around 2600 yen per trip (taxi was cash only!) Also scenery nearby is beautiful and the hotel was tidy. A step up from camping in a tent as there were no bugs in our experience and you're not exposed to the elements, but not by much.

This place is not for the faint of heart! - There is no bottled water to purchase on site and no vending machines or convi's nearby, we weren't keen on drinking from a somewhat rural water system - No towels, either instructions werent clear or none are offered which isnt convinient when travelling - Small clouded window on the door meant light from the lobby came in at night - Hotter in the room than outside or the lobby, but because of the rural setting no way of letting colder air in without bugs (perhaps they could get bug screens for the windows?) Also take it from us, do not walk here from the train station, the hour feels so long after a long day at the festival and the footpaths get a bit scary especially in the dark!

Location

Building, breakfast, staff

Staff was good, breakfast was good

At least no soap after doing toilet No soap at all any basin . Really bad. Light was cut 2-3 times in a night

the location is the only good thing for this hotel as it is near the entrance of Ishiuchi Maruyama Ski Resort although it was still quite a hike up.

the hotel is very old and very poorly kept. the common facilities were never cleaned as fas as i could tell. I even had a conversation with a fellow guest and all she could say was that it was not clean there.