Great hotel only minutes from Nagano Station. The Onsen on the 11th floor was fantastic and has both indoor and outdoor baths all free to use by guests. The staff are helpful and friendly and the breakfast buffet which included tempura prawns was very good. There is a free coffee and juice station in the foyer and a seven eleven next door. Perfect.

Dormy Inn Nagano exceeded our expectations! The breakfast was fantastic, offering a wide variety of choices—mostly Japanese/Asian dishes, but also some Western options like mini croissants. The onsen was another highlight: a cozy and relaxing space, with the added bonus of free ice cream and massage chairs—perfect after a long day of exploring. Our room was simple but spacious by Japanese standards, and the beds were very comfortable (Western pillows available).

Honestly, no complaints at all. If you’re looking for a convenient and comfortable stay in Nagano, this hotel is a great choice!

I am neurodivergent (autistic) solo traveller and am sensitive to noise and heat so will be reviewing from that perspective. I thought the location of the hotel was good. Relatively quick and easy to find from Nagano station and within walking distance to tourist sites like Zenkoji Temple (or just walking to station for day trips elsewhere). The entrance was nice and welcoming. You can borrow umbrellas for free which was great for the rain and snow I experienced. The staff also spoke good English and were friendly and welcoming. Both check in and check out processes are easy and quick, and I could leave my baggage there during the day after checkout for a later pickup which was handy. The room itself was good. Nice sized bedroom and bed, with a window you can open to outside if you want some fresh air, although it can be pretty noisy so may not work for you. There's also good heating and air-conditioning, as well as a super warm doona so that's good. The onsen was quite nice on the male side, with an outside onsen available that is quite interesting to experience when it's also snowing outside. Pretty cool highlight. You also get a free ice-cream or probiotic yoghurt the onsen after visiting depending on when you visit. The noise from other rooms and outside was ok. Didn't have any issues myself and found it quite good. Just make sure to close your sliding door panel thing so you don't hear the fan noise from bathroom. Wifi/internet was also really good and worked well.

The bathroom was a bit cheap or low quality. It worked OK, but I did notice it smelled a fair bit in morning which was unpleasant. I did turn off the fan to be fair as it was a bit noisy, but maybe that just stunk it up a bit. Nevertheless, not ideal. The hotel also just felt a bit dated or less comfortable than other hotels. I think it may be due for a refresh or similar.

The Onsen was fantastic for being in a hotel, with lots of extra amenities like ice cream after the bath or lot of very good toiletries and free stuff. The water was nicely hot and relaxing, beautiful onsen area. The staff was very nice. The hotel is located close to the central station, but (like usual in Japan) very safe area, lots of restaurants around. I didn't have the breakfast, but it looked good.

As a Japanophile I would have liked to book a room with tatami... :) , but it was a very nice western room. Ah, and I would have liked a yukata instead of the weird gold/brown pyjama made of synthetics, but the look was very much like an old Star Trek uniform :)

What a lovely surprise. Fairly new hotel. Rooms are compact but good for Japanese standards. Free coffee and apple juice in reception. A gift in the room for the children. The onsen on the 11th floor is one of the best I encountered. Free late night Ramen. Plenty of decent restaurants right outside the hotel.

Air conditioning was a bit noisy but ok. Not much English spoken, but not a problem for us (message sent to us on Booking com about car parking in Japanese even though we didn't have a car or speak Japanese).

Dormy Inn Nagano was a great surprise, it was the last hotel of a two-week trip with great hotels and traditional Ryokans, we picked this one based on the location (3 min walking from the Nagano Train Station)! However, to our surprise they had an amazing Onsen (spa) experience on the rooftop + the breakfast was really amazing + the staff super kind (as always in Japan). We didn’t try, but they also offered a complementary Ramen after 9:30pm! Would definitely recommend!

The onsen was wonderful! Just the thing after long days out and about as tourists! The complementary pajamas were comfy - my husband could wear them down to reception to get coffee in the morning. The complementary apple juice was a really nice touch too! I wish we had booked all of our trip around Japan in Dormy Inns!

The bed could have been a bit softer - I am a bit of a “princess and the pea” person

The property was super awesome. They had a gender separated Onsen which offered free snacks depending on the time of the day. The used blackout curtains so my sleep wasn’t interrupted. They were a few steps away from the station which made it super easy to travel to and fro. Restaurants as well as stores were easily reached as well.

The staff were super friendly but we had a hard time conversing especially when we did not know how to operate the air conditioning unit. However, this was not so bad as they sent someone to do the setup for us. Luckily, I knew a few Japanese terms.

This hotel exceeded my expectations. The room looked if anything better than the pictures. The staff were very friendly and helpful. The rooftop onsen (both indoor and outdoor) was really lovely. Breakfast was nice. Location is very handy for the station, as expected. I would happily stay again.

The pillow was rock hard. I expect that’s the local preference but it would be nice to have an alternative option for foreigners.

The location, the staff, the breakfast, parking services, late evening free Ramen, supplied amenities.

No family rooms and another very small issue if you are arriving or leaving during weekends is taking in consideration parking outside the hotel at nearby parking lot the staff will kindly guide you though) so you’ll have a couple of minutes walk with the baggage.