Great hotel only minutes from Nagano Station. The Onsen on the 11th floor was fantastic and has both indoor and outdoor baths all free to use by guests. The staff are helpful and friendly and the breakfast buffet which included tempura prawns was very good. There is a free coffee and juice station in the foyer and a seven eleven next door. Perfect.

Very clean rooms and great onsite amenities. The rooms are small, but we weren't in the rooms much anyway. The onsen was a great way to relax after long days of site seeing and walking. The massage chair was a family favorite! Loved the little touches (pajamas, ice cream, and noodle bar). The location is perfect being so close to the train station and the rooms were quiet.

The pillows are like little bricks. The bed itself was fine - it's on the firmer side, but the pillows were so uncomfortable. The staff was friendly and efficient, but didn't go out of their way like in all the other hotels we stayed in while in Japan.

I enjoyed the traditional Japanese breakfast, but there was also western style breakfast available. There was a variety of food to be offered. My favorite was that the hotel had an onsen on the 11th floor. They also provided treats throughout the day and Ramen service at night. The location is less than 5 minutes walk to the Nagano station and right next door to 7-11.

I know it’s pretty typical for even luxurious hotels to have small rooms in Japan, but the room did feel tight for us Americans, but it was comfortable enough.

Dormy Inn Nagano exceeded our expectations! The breakfast was fantastic, offering a wide variety of choices—mostly Japanese/Asian dishes, but also some Western options like mini croissants. The onsen was another highlight: a cozy and relaxing space, with the added bonus of free ice cream and massage chairs—perfect after a long day of exploring. Our room was simple but spacious by Japanese standards, and the beds were very comfortable (Western pillows available).

Honestly, no complaints at all. If you’re looking for a convenient and comfortable stay in Nagano, this hotel is a great choice!

I am neurodivergent (autistic) solo traveller and am sensitive to noise and heat so will be reviewing from that perspective. I thought the location of the hotel was good. Relatively quick and easy to find from Nagano station and within walking distance to tourist sites like Zenkoji Temple (or just walking to station for day trips elsewhere). The entrance was nice and welcoming. You can borrow umbrellas for free which was great for the rain and snow I experienced. The staff also spoke good English and were friendly and welcoming. Both check in and check out processes are easy and quick, and I could leave my baggage there during the day after checkout for a later pickup which was handy. The room itself was good. Nice sized bedroom and bed, with a window you can open to outside if you want some fresh air, although it can be pretty noisy so may not work for you. There's also good heating and air-conditioning, as well as a super warm doona so that's good. The onsen was quite nice on the male side, with an outside onsen available that is quite interesting to experience when it's also snowing outside. Pretty cool highlight. You also get a free ice-cream or probiotic yoghurt the onsen after visiting depending on when you visit. The noise from other rooms and outside was ok. Didn't have any issues myself and found it quite good. Just make sure to close your sliding door panel thing so you don't hear the fan noise from bathroom. Wifi/internet was also really good and worked well.

The bathroom was a bit cheap or low quality. It worked OK, but I did notice it smelled a fair bit in morning which was unpleasant. I did turn off the fan to be fair as it was a bit noisy, but maybe that just stunk it up a bit. Nevertheless, not ideal. The hotel also just felt a bit dated or less comfortable than other hotels. I think it may be due for a refresh or similar.

I loved that the hotel is situated near the train and bus station. There were several convenience stores & supermarkets nearby, I did not need to walk far to buy food or shop as well. The hotel amenities added such good value to our stay. We tried the onsen and the massage chairs. The hotel also offered free ice cream or yogurt drink and a serving of soba.

I hope they would have provided 2 pillows per bed but this was easily resolved by asking for extra pillows from the lobby.

The Onsen was fantastic for being in a hotel, with lots of extra amenities like ice cream after the bath or lot of very good toiletries and free stuff. The water was nicely hot and relaxing, beautiful onsen area. The staff was very nice. The hotel is located close to the central station, but (like usual in Japan) very safe area, lots of restaurants around. I didn't have the breakfast, but it looked good.

As a Japanophile I would have liked to book a room with tatami... :) , but it was a very nice western room. Ah, and I would have liked a yukata instead of the weird gold/brown pyjama made of synthetics, but the look was very much like an old Star Trek uniform :)

What a lovely surprise. Fairly new hotel. Rooms are compact but good for Japanese standards. Free coffee and apple juice in reception. A gift in the room for the children. The onsen on the 11th floor is one of the best I encountered. Free late night Ramen. Plenty of decent restaurants right outside the hotel.

Air conditioning was a bit noisy but ok. Not much English spoken, but not a problem for us (message sent to us on Booking com about car parking in Japanese even though we didn't have a car or speak Japanese).

Dormy Inn Nagano was a great surprise, it was the last hotel of a two-week trip with great hotels and traditional Ryokans, we picked this one based on the location (3 min walking from the Nagano Train Station)! However, to our surprise they had an amazing Onsen (spa) experience on the rooftop + the breakfast was really amazing + the staff super kind (as always in Japan). We didn’t try, but they also offered a complementary Ramen after 9:30pm! Would definitely recommend!

The onsen was wonderful! Just the thing after long days out and about as tourists! The complementary pajamas were comfy - my husband could wear them down to reception to get coffee in the morning. The complementary apple juice was a really nice touch too! I wish we had booked all of our trip around Japan in Dormy Inns!

The bed could have been a bit softer - I am a bit of a “princess and the pea” person