Great location close to tourist attractions and with the airport bus stopping right outside. Staff are very friendly. Decent buffet breakfast with drink bar included, unusually available till 10am

Poor soundproofing of the windows even by Japanese business hotel standards - the bus terminal should be seen, not heard!

Good staffs

Breakfast

Very nice hotel.

Near everything.

Nothing

Very good in location. Very clean Very helpful staff Very good breakfast

The receptionist were very friendly and helpful :) the room and breakfast were good as well

Location, helpful and friendly staff

The location was great, with a perfect view on the beautiful Nagasaki streetcars. The shower and the sink were new and nice. The bed was very comfortable and it was a pity to leave the room early in the morning for following my schedule. I appreciated the communication with the staff even online before reaching the structure, with kind and precise suggestions and updates, even on weather and excursions in Nagasaki.

For that price, the room was a bit tired and dusty. Even if the positioning of the toilet was a bit too close to the head of the bed, there was a glass window separation and the whole room design was quite stylish. There was a continuous electrical noise that was impossible to stop, making sleeping a bit difficult in the night. Please, solve this issue.

Breakfast was great!

1. The carpark connected to the hotel only accommodates small, low height cars. If your car is not, you need to park further away. 2. The male front desk clerk (possibly manager) was extremely unfriendly and unhelpful.

Good values

The breakfast restaurant Shoya needs cleaning the floor. It was sticky to walk.