The room was very modern, clean and a good size. Beds were comfortable with the best pillows ever. Easy walk from the train station and close to restaurants. Not far from multiple convenience stores. The staff were very friendly.

We did enjoy our stay but the foyer smelled of cigarette smoke which was overwhelming - but the rooms did not smell of smoke at all, thankfully. Also, the area had a few late night “adult” spots so there were a lot of security guards and patrons on the street after dark. We weren’t concerned for our safety but I wouldn’t say it’s a family friendly area.

Just like all of the hotel rooms in Japan, it was small, but it was really nice! The bed was probably the most comfortable bed I have slept in during my 2 months of traveling Asia. Not only was the mattress extremely soft and comfortable, but they also had multiple nice pillows to choose from. Additionally, the bathroom was exceptionally nice.

There was a desk chair in the room that was fairly low to the ground. It was comfortable enough, but really short. Also, it would have been nice to have a little more space in the room, but that is pretty much true of every hotel room I stayed in throughout the entire country of Japan. Only once did I ever stay in a spacious hotel room in Japan. Clearly that was an exception to the rule. LOL

Very well situated a couple stops from Nagoya station, in one of the main entertainment districts. Modern facilities, comfortable bed with plenty of pillows (have noticed a trend of business hotels charging extra). Concierge desk seemed to always be staffed, even during late night convenience store runs. Probably the most bang for my buck of any of the places I stayed in over the course of my 1 month trip (though most of that attributable to the fact that Nagoya is a much cheaper city overall).

Would have preferred a proper desk rather than a side table, and a more up to date air con unit with a remote. Also a shame that bath salts weren't available from either the in room or concierge amenities, given the en suite.

There was a stain on the sheets when we arrived but the hotel staff took care of it very fast after our arrival, mistakes happen. They fixed it so a+ from my side, they also took great care of our baggage when we asked for luggage service Do note that the neighbourhood is full of brothels, wasnt aware of that and at night it gets very crowded, with dirty streets (lots of litter, puke etc) during the day its much quieter

The location was close to Sakae shopping and the Nagoya tower. And there was a ramen shop across the street that was open when others were closed for the New Year holidays, so it was helpful.

The room was a bit on the small side, nevertheless it didn’t take away from the comfort or the nice amenities. The buffet breakfast (extra fee) was short on the offerings. First time I was warned that there is a large group staying. Second time, I don’t know why. We went around 8am. But they had what I wanted to eat and the convenience was worth it on those days.

The location was good, close to the metro and convenience stores (kombinis). The staff was very helpful and allowed us to leave our bags at the reception even after our check-out. It is a nice hotel, easy to find, and they offer pajamas.

There were hairs in the drain of our bathtub, so we ended up not using it. Also, the room is really small. You can't open your suitcase and walk around the room. And breakfast must be paid separately.

Its close to everything. Just a few minute walk to shopping centers, train station, restaurants and its so accessible. Its our second time to stay here. If we come back to nagoya, we will still choose to stay in this hotel.

I remember before the water in the hotel is safe to drink but now, the staff said its not safe to drink.Im wondering why this time its not when someone told me that tap water in japan is safe to drink.

It was a pretty long walk from the train station we came in on, but there was a closer station when we were leaving. We needed two rooms to accommodate our party of four. The rooms were comfortable.

The location was a very happening place in the evenings. This was the first and only location in Japan where we didn’t feel safe when walking around at night. However, the hotel itself felt safe and they put security measures in place, so our stay was fine.

Everything are great the only concern is the room size which i know that most of the hotels in japan are not that big unlike in any other countries but all in all it's great staying in your hotel ,location wise everything are accesible ,everyday cleaning of the room with pajama is a bonus .. Keep up with your good services .

only the room size .

Best was the cleanliness and the professionalism of the staff. The hotel entrance and rooms really look like a high quality hotel.

The size of the room is the smallest we have ever stayed in. It had everything we needed and it looked great. However, it seems that rooms in Nagoya are expensive if you compare it to their size. This would be a reason for me to book another (bigger) place next time.