The bathroom facilities -- the shower and the bathtub - offer best value for money. The work desk, though small, is functional enough for doing actual work. Wifi connection is good. The kettle, the teabags and the amenities are well equipped and maintained. The location is excellent - 2 mins' direct access to the station.

I am not sure if this has anything to do with the sound-proofing setup of the hotel. The weekend I stayed was full house. A lot of people came in and out. I heard other guests speak loudly in the hallway. This may be due to individual behaviour, which has nothing to do with the hotel.

The room was very nice modern, beautiful, modern bathroom. There were large windows that brought lots of light into the room.

The room was quite small, the photos made the room look much larger. We had two twin beds and one 'sofa'. One bed was right up against the wall with the bathroom, no nightstand. The 'sofa' was like a long bench. There was enough room from the door straight to the bathroom. They put big windows in the bathroom AND windows from the bathroom to the sleep area - it was the only way to get sunlight into the room... so you needed to pull down the shade to get privacy in the bathroom and shower. The 'closet' is very small [but some hotels don't even give your anywhere to hang anything, so this was a plus. There was no place to actually store any luggage

The hotel itself is nice and everything very clean. Located just beside the JR Nara station, the location is convenient. We enjoyed our two night stay.

The bed and blanket are very comfortable, with the exception of the pillows which are not only bad but terrible. It's the only detail that I have to complain about. Other than this, it was a very nice room. I requested if we could have a late check-out, only 20 minutes after the normal time, and my request was promptly denied. I found this to be absurd considering during our stay I only saw maybe six other guests at this 11-floor hotel. Obviously they were not urgently needing the room as the hotel was empty. I dislike when hotel staff are robotic in this way, without any flexibility. As someone who works in the hospitality business myself, I see no good reason for this. Terrible customer service.

My daughter and I enjoyed our stay at the hotel which was close to the train station and in a great location for access to transport services. Our room was lovely and we had everything we needed. The staff on reception were welcoming and polite at all times.

There wasn't anything in particular that we did not like. My one comment relates to the breakfast. With regards to this and as more and more overseas visitors are travelling to Japan, it would be good if the hotel could consider expanding the variety of breakfast options. Eating the local food for breakfast can at times, feel quite challenging.

Room size, location

We really enjoy our stay here and will come back again if we are around. The staff are really easy to talk to and very helpful. We booked two rooms, one Japanese style and one Western style. There were a couple cleaning issues I saw and would like feedback so they can improve. I was shocked the cleaning staff wearing their outside shoes on the Tatami in the Japanese room. I thought they meant to be for barefoot. Also the carpet in the Western room was not clean at all. Might need a steam clean rather than vacuum.

The ambiance and the cleaning staff are polite. The room is clean and the amenities are great. The shower is fantastic they have the most modern shower room, it was great shower experience for us especially the kids.I recommend the Japanese style rooms.

This is our second stay in this hotel, I was just confused why they asked for our passports or Identity card had it copied when the first time we stayed they didn't asked for it. For the record, we are long resident here in Japan so why? They didn't explain that it's a policy or what, I kinda get offended with that. I wish they have a place where the visitors can use the microwave oven for heating their bring in foods, it's a waste of time to go down at the convenient store to warm our food there.

The bed was so comfy, clean, and had the extra pillows I requested and I enjoyed relaxing and watching a little TV, but mostly relaxed happily and read my book. The bathroom was AMAZING. I enjoyed the beautiful shower room. The staff was kind. I was intrigued by the little robot cleaning the carpets in the walkways. That was cool. It's the little things.

I never got to enjoy the restaurant because they were closed the days I stayed there--so I had to eat Lawson for breakfast which is always okay, but I wanted a nice experience all around. There is no room service, but there is a convenience store and a fridge was in the room. So nothing really to complain about.

Great location, part of JR Nara train and bus station. Covered walkway to shopping, trains, and buses. Wonderful supermarket next door and convenience store on 1st floor. Hotel staff were friendly and helpful, but didn't speak much English. I needed to switch rooms, and staff made that easy to do. Rooms were spacious, and beautiful. I especially loved the shower with a window. I would definitely stay there again

Nothing

The hotel is located at the station with direct access to buses. Even without a bus - walking distance to the park - 25 min. Excellent clean room. large windows and lots of light. polite staff. Possibility of storing luggage for early arrival.

Unfortunately, both the bar and the teppanyaki restaurant were closed. We were a little disappointed that there was no option for dinner at the hotel.

Piazza Hotel Nara is probably one of the most impeccable hotels that's situated right at JR Nara station. It is a convenient starting point for exploring the shopping streets which lead up to Nara Park. The hotel has comprehensive facilities and amenities available to guests, including lovely buffet menus, and room was spacious and comfortable. Staff was earnest in understanding and communicating in English with English-speaking guests and provided excellent service. Definitely my top choice of accommodation in Nara.