The staff are excellent- always trying to help , although they did not have a Japanese/English translator- we were able to communicate using Google translate. The onset is a lovely oasis of hot and cold baths. Free noodles in the evening, ice cream and bottles of water were appreciated. Laundry is available as well. The location is absolutely perfect for Mara park and the JR train line. Starbucks is across the street, in the tourist information centre, where there is luggage depot , free walking tours and English translators. Alongside is a grocery store- fridge is in the room- and a great noodle restaurant and bakery-

Very good location. Super helpful and friendly staff. They provided patches to you for free if you have tattoos and you want to enjoy their beautiful onsen. They also helped me to ship my luggages to next hotel. Room is small but super comfortable and beautiful. Breakfast is very nice.

My partner encountered some strange behaved guys in the onsen with full body tattoos in this hotel. I understand why they restricted people with tattoos in the onsen. But it seems some people didn't care at all about their tattoos. They didn't let the normal citizens like me enjoy the onsen without making an effort to cover the tattoos, but they let some not-well-behaved gangster looking people going in the onsen without covering their tattoos. Feeling very contradicting.

The hotel is conveniently located across the train station so when you arrive, you only have to cross the street. There is a Starbucks at the train station, which helps with morning coffees if you do not want to go for the typical Japanese breakfast at the hotel. As usual in Japan, the rooms are small, but we were able to separate the two single beds and put the bedside table between them. Everything is provided shampoo and so on. At 9:30 there is free Ramen and drinks at the restaurant. The onsen was a great experience with this chilly weather.

We chose this accommodation based on our excellent experience at Onyado Nono in Matsumoto and proximity to the train station. We also like the full breakfast offered, no-shoes in the hotel and clean luggages policy. We also appreciated the free laundry and minimal cost for drying.

Although I enjoyed the massage chair several times during our stay, the women’s onsen was too crowded, so I did not enjoy it even once. Fortunately, my husband visited the onsen every day, and he enjoyed it. It would be nice to have a reservation system to limit the number of guests in the onsen at the same time.

Absolutely fantastic location by Nara train station. Indoor and outdoor onsen with additional facilities and amenities. Lots of character - a hybrid between a conventional hotel and a ryokan. Staff was good and spoke English at checkin.

I was not aware from the listing when I booked that this hotel is a sort of “premium” brand line extension of the Dormy Inn hotel chain rather than a more traditional ryokan. The whole hotel is floored with tatami so you have to leave your shoes in little lockers near checkin - just something to be aware of. Perhaps the worst pillow I’ve ever had at a Japanese hotel.

Hotel is just steps away from the airport limousine bus and the Nara JR station. A mall, eateries and supermarket are all nearby. I especially enjoyed the natural hot spring baths and it was not crowded during the late afternoons. I loved its breakfasts, quantity and quality wise and value for money. Walking distance to Kintetsu Train station, an area which is very lively, crowded and plenty of food options. It was my second stay at this hotel.

We took the largest room but still had to stand our suitcases vertically up to save space. We were staying for 4 nights so it would be helpful to have overhead shelves and hooks for our jackets and other stuff.

10/10 Stars – An Unforgettable Experience of Culture and Serenity 🌟 Staying at this natural spring hotel in Japan was truly a dream. From the moment I arrived, I felt embraced by the warmth of Japanese hospitality. The service was impeccable — every staff member was kind, attentive, and made me feel completely at ease. The natural spring itself was breathtaking — soaking in the waters surrounded by serene nature brought a deep sense of relaxation and peace of mind. It wasn’t just a stay; it was a cultural experience. The traditional aesthetics, the care in every detail, and the atmosphere of calm were all incredible. Everything was flawless. The food, the ambiance, the service — all contributed to one of the most rejuvenating experiences of my life. I left feeling refreshed, grateful, and already dreaming of returning. Highly recommend to anyone looking for a true escape into beauty, culture, and tranquility. 🌿✨

Loved everything

- Absolutely wonderful onsen experience: For the internationals who don't know how this works: You have to go completely naked. Men and women are separated. Tattoos and phones are strictly forbidden. Per person you get two 15cm stickers to cover up the tattoos for free. The onsen is open from 3pm to 10am so you can go all night if you want. In sum, the onsen experience was the highlight of our Japan trip. 100% recommend! - Overall beautiful ryokan-style premium experience with all the commodities you might need - Free massage chairs that actually do a pretty good job

- We asked about the onsen beforehand via booking message but received no reply - Just one towel in the room, so if you use it for the onsen you have none if you want to use one for your room - No free water bottles within the room

The hotel is really well located since its just in front of the JR strain station and at the beginning of the commercial street to end up 10 minutes after to Nara deer park. The all tatami style of the hotel gives a traditional vibes to the place, I wish I stayed longer to enjoy the onsen but I only stayed one night which was short to enjoy all the hotel has to offer. The buffet Japanese style breakfast is a most do in this place. Staff are really nice and helpful, there is at least 5 or 6 people at the front desk, so waiting time is just few seconds before you can check in.

Nothing, everything was great

Interesting semi Japanese style hotel with tatami floor, need to take off the shoes to enter the hotel Good location - 1 min walk from JR Nara station with many buses going to Nara park Fantastic onsen Room is small but adequate for 1 - 2 nights stay with all ameneties as befits most Japaneses hotels Free soft drinks/coffe from afternoon and of course free ramen in the evening Reasonable price if ordered in advance

There is some noise from the passing trains that might be an issue for light sleepers The pillows are very hard. We did not have breakfast, but looks like it is overpriced