All staffs I met are so friendly and gave me the professional services. And the complimentary traditional Japanese breakfast was very delicious! Though the furnitures(?) in the room looks old, but they're clean, comfortable and almost including what I need. The area near the hotel is kinda quiet but is pretty close to Keisei Narita Station, have restaurants and convenient store around there. As a solo traveller, in my opinion it's a good hotel to choose when you need to stay close to Narita Airport.

Only have 4 times of bus shuttle to/from Narita airport per day. If you have multiple suitcases and can't make it for taking shuttle, it may be a challenge for you to get to hotel by train.

Check in was easy, just have to push luggage up a gentle slope of about 250m / 270 yards. Important note: Room is perfect for 1 single person under 6 ft height, do not put 2 people into any Japanese double bed, it's only comfortable and spacious enough for 1 single person. Beds are on the firmer side which I found comfortable, and elevator in the building is much appreciated. Do not bring more than a single check in luggage as there's no space for it in the room. The room size is just nice, and on the smaller side so don't expect to lounge in it. I stayed here to be close to the airport and it was great for 1 night. Complimentary japanese breakfast was fantastic - it's not a western style meal of bread, toast and oats, but instead japanese soups, rice, toppings like fish and hard boiled eggs. I loved the airy nature and self serve buffet style at simple tables and chairs, nothing fancy but great food.

Nothing! Everything's great. Only one small request: Provide more timings for the free airport shuttle would be great for very early flights like 6am

It was just what I needed after a long flight - somewhere to get a good night's sleep before exploring the rest of Japan. Narita is a good place to stay. The main street with many choices of place to eat is not far from the hotel, and at the end of that street, there is an interesting temple complex. It's just the right size of place for a jetlagged first day. Yes, the rooms at the hotel are small, but quite big enough, and you would pay more if larger

Nothing adverse to report

Very convenient location if you’d like to start your Japan trip easy and not travel towards all the bustles in Tokyo yet. It’s very short walking distance to the station (take the escalator and elevator down to south exit). There’s a famous temple 20min pleasant walk from the hotel. I loved the breakfast. It’s not that many choices for western options but I loved the Asian offer and had a great first night and first breakfast in Tokyo. The room is small as expected. I stay in a double room by myself with one suitcase and found it quite ok.

Excellent location - easy access to the train to Narita Airport. Walkable distance to restaurants. There's a free airport shuttle that you can sign up for at the front desk (first come first serve). Kind, efficient staff. Clean and spacious by Tokyo standards.

It's an older building, but everything was clean and functional so not a big deal given the affordable price.

We stayed for only a single night, due to a late inbound flight. Unexpectedly comfortable room that had everything needed for a short stay, extremely kind and helpful staff fluent in English. Do not miss out on breakfast - it was oustanding, with both Japanese and Western dishes. We decided to explore the city of Narita on the checkout day and the hotel kept out luggage for us free of charge. Top service. Definitely recommendable.

Pretty good breakfast: I like their Tofu veggies patties. Very healthy and easy to digest. Happy to be able to eat Natto beans every morning. The best coffee tasted in Japan! The lobby space is nice enough too. This hotel is located in very quiet area. Absolutely inside nor outside no noise disturbance happened.

On the guest room floor was not air conditioned so between my room and the ground floor lobby I felt uncomfortable heat.

Though it is close by to the airport and train station, I was surprised as how quiet it was in the hotel. It is located juat outside of the train station so very easy for travelers to get to it. There is a shuttle bus to go to the airport but only 2 hourly. Using the keisei line takes you straight to the terminals though.

Close proximity to train station, they offer free breakfast and free airport transfer, and friendly staff

Unbelievable for a hotel do not have luggage weighing machine and no trolley for easy transport like box. The room is small, they gave us a double bed and very small for a couple like us. They need to improve the size of bed configuration

The staff were really friendly and helpful, the rooms were clean, and it was nice and quiet.

I’ve never stayed in a hotel where smoking was allowed in the rooms. While I appreciated it after a long flight, I think I’d prefer a smoke-free space and to smoke outside instead, as the smell of smoke in the room was quite strong.