Humble and cozy place with tiny but very comfortable rooms. Mostly nice personel (about half speaks English). Clean rooms with everyday cleaning opportunity (personel don't force you to leave the room if it wasn't cleaned for 3 days). Rubber duck was a cute touch. Small bed for 2 people was able to fit 2 people very easily (2 meters tall man and 1,7 meters tall woman). Bathroom also had tall cealing (2 meters tall man didn't expirience any discomfort while using it).

One staff member (old man) was a bit rude and sometimes smirked at our requests.

The location is fantastic — very convenient for exploring Tokyo! There are plenty of metro stations nearby, making it easy to reach any part of the city. The area is lively, with lots of restaurants, shops, clothing stores, and even some attractions within walking distance. The room was clean, the staff were very kind and helpful, and I really appreciated the balcony — it was a lovely bonus and added some fresh air and space to the stay.

The value for the price wasn’t quite there. The room was extremely small, with no shelves or storage space to put your belongings. Once you open a suitcase, there’s barely room to move around. Also, the bed wasn’t very comfortable, and I had trouble sleeping during my stay.

I like it that the location was very convenient for me to travel between the popular spots for tourists (near Ginza line). And also the staffs were really helpful and communicative to help me understand more about my lodging and check-in & check-out timings etc. The room I got was pretty clean and there is free WIFI provided as well.

I do not have anything that I dislike about this reservation. What should be expected is that the rooms are pretty small, but I find no issues with this arrangement.

Good location - near 3 stations, convenience stores and streets of eateries. Good and fast service - I have called the counter as the WIFI has been disconnected twice during my stay and I cannot connect it with the password. The staff came up to the room in a short time to solve the issue. I have to give a thumb up for their quick response to customer needs.

I’ve stayed a few times and the staff have always been extremely accommodating and friendly. The room is always clean though I find them a little cold so you may want to request a blanket. It’s perfect if you’re interested in the Harry Potter exhibition nearby and it’s easy to move around the area. It’s a great value for the convenience of location. The WiFi didn’t work for me during my most recent stay, but the first time was fine. A great value if you want something comfortable for a reasonable price in a busy area.

The WiFi connection was quite weak.

Excellent location, very clean, wonderful little touches (note, duck).

The balcony didn't open, the bathroom was cramped

The staff was very attentive and kind. The room was very comfy. The hotel is on a quiet street just 2 minutes away from a busy area of restaurants and other services. Also, the subway station is close.

-

It's a compact and comfortable hotel. Has laundry and kind staff! The lights are adjustable and they offer an extra desk lamp.

It's a bit small and the balcony is not so well kept. Missed opportunity to put a small table and chair there. I wished they had some reading light by the bed.

The location is great, in a quiet neighbourhood but with good places to eat and not far from M stations. The room (902) is small but well aranged, the bed is very comfortable. The bathroom is small but has all amenities and soft towels. All is very very clean. We loved the small duck that you got to keep 😊. We hope to come back some day.

Non

Very solid price. You can get anywhere in Tokyo quickly with multiple transit options in walking distance. The akasaka area itself is not the most exciting in the city but there is certainly still plenty around, including great food. Staff was pleasant and accommodating, allowed me to drop off my bags a few hours ahead of check-in.

The beds and pillows are bad. The chair is uncomfortable. Very few tv channels.