The location is amazing, in the heart of Askusa above a Uni Qlo store and a couple of restaurants. It is only a short walk, 10 minutes, to the subway. They have a little balcony with great views of Senso-ji temple and Tokyo sky tree. The staff we all lovely, very helpful and kind. Every evening they had welcome drinks so you could have a snack and a drink which was a nice touch.

Rooms are on the small side, but we managed!

Location is nice, near to Asakusa Sta., but beware there are two Asakusa Station, it may be confusing for the first time visitor.

Too little coined washing machines, almost always utilized. Water dispenser is outside of the room can be a little inconvenient as they only prepare a small bottle in room. (400ml)

We loved the grapefruit juice in a grapefruit, and fresh orange juice. Loved the afternoon drinks. The location was perfect.

Staff not real friendly. We felt like asking for help or questions was an imposition.

We loved staying here and felt very safe, comfortable and at home at this hotel. The breakfast was great with loads of different options plus a made to order omelette station. The lobby was a genuinely nice place to sit and enjoy a complimentary coffee from the machine. There’s a convenience store 1 minute walk away and lots to do in the area. We appreciated the small touches to make our stay comfortable, such as the filtered water machine and the scales at reception for weighing luggage. We’d recommend this hotel!

Excellant location in the heart of Asakusa and very close to Senso-ji Temple. Plenty of places to eat and shop in a more traditional surrounding. The room was clean, comfortable and adequate size as we were out enjoying the sights. The lobby area was comfotable to relax in with views of Tokyo Sky Tree and Senso-ji Temple and offered complementary hot drinks. The staff were very polite and friendly. Their English was very good and we had no problems communicating. Would definitely stay there again.

The lift was a bit slow as it was shared with restaurants on the lower floors but not really a major problem.

The location is truly fantastic — surrounded by plenty of restaurants and all the must-visit shops for travelers to Japan. Everything we needed was right nearby, so there was no need to go anywhere else for shopping. The service was warm and thoughtful. We were kindly assisted by Miss Chen, who made us feel at ease from the moment we arrived. Her hospitality gave us a sense of trust and comfort throughout our stay. Our room was on the 13th floor, facing the Tokyo Skytree. Whether it was during the day or at night, the view was absolutely stunning and gave us a sense of peace and relaxation. Asakusa Temple is just a two-minute walk from the hotel, and visiting Tokyo Skytree is also super convenient. Getting to Ueno, Ginza, or Akihabara was very easy as well.

Excellent location! The ground floor of the hotel is Uniqlo. The location has many restaurants and it has 2 malls where GU is located. Don Quijote is just a walking distance from the hotel which is very convenient to all tourist. Train station is about 10-15 mins walk where you can transfer to other major train lines like JR line. We book 2 rooms for our family. And the triple room which we have, has a stunning view the “Sensoji Temple and Tokyo Sky tree Tower”. The hotel has a free coffee machine until 10pm only. Hotel has a laundry machine per floor. Just be ready to check or monitor on the tv screen for the vacant slot. Also prepare 100yen for the laundry. Staff are all friendly and can communicate well. We enjoyed our stay at the hotel. It was clean and rooms are spacious.

Location of the hotel is next to Asakusa market and the famous Senso-ji temple. There are lot of eating joints and pubs in the vicinity of the hotel which are open till late night. Travel to Tokyo Station or Shibuya is convenient since Asakusa Station is at a walking distance from the hotel. Another bonus point, Asakusa Sta. (Asakusa Line) has direct train to Narita Airport at reasonable price (~Yen 1,300/ Pax) which takes around 1.5 hours.

Breakfast has very limited choices, and mostly continental. I was expecting taste of Japanese cuisine in the breakfast, which was missing (only 2-3 dishes were available). I may be having this expectation since I stayed in a hotel in Kyoto which had large variety of Japanese cuisine in breakfast.

We stayed in the Richmond Hotel for our first 3 nights in Japan. We were able to drop off our bags in the morning. We had a standard single room and a premier twin room. The twin room had a fantastic view of Skytree Tower and Senso-ji Temple - well worth paying extra for this view. It was easy walking distance of the Senso-ji Temple and other attractions, shops and train stations so a great place to stay to be able to see things. The beds were very comfortable after a long flight and the rooms were quiet. The receptionist was very helpful with sorting out sending our luggage onto a different hotel for later in our trip.

The entrance is a bit odd as you have to go up in a lift next to a Uniqlo store as the hotel reception is on the 5th floor.

Location is perfect for exploring around Asakusa with easy transportation to other part of Tokyo with several subway and train lines stations very near, even there's limousin bus to Haneda and Narita pickup point only 200m from hotel. The staff is very nice and helpfull, the room is clean with comfy bed. The room size is relatively spacious compared to many other hotel with the same rate. The breakfast tough not so huge varieety of dishes but they are all in superb quality

Nothing, everything is just perfect for me, sure will come back again when exploring more on Asakusa.