Staff were incredibly friendly and welcoming each time you arrived or left the hotel. The rooms were of decent size, very clean, they had cute interiors with old-fashioned decor. The beds were immensely comfortable, hotel was quiet. The area of the hotel is ideal, not noisy or busy but only a 5 min walk to Shibuya station and metro. Had all the amenities you needed for a comfortable stay. Wifi was decent, not the fastest but still good.

Option to decline cleaning each day, I didn't need fresh towels or my bed made everyday but they did it anyway.

The room is actually bigger than expected! It could fit 2 open luggage cases and still had room to walk around. The price is fantastic for the location and room size. You can access Youtube on the TV, it was nice being able to watch whatever I wanted. The staff were also very friendly and professional. The hotel is not decorated in a very modern way, however it does have a good charm to it.

The aircon was not very consistent and you cannot open the window, therefore it can get a little hot in the room. Eventually the aircon does cool down the room, just have to be a bit patient. There is also no ramp at the hotel entrance so you need to carry your luggage up, however it's only a few steps.

Very eclectic hotel with an interesting vibe. The front staff were lovely and very helpful. The room was not bad and wifi was provided.

Location was not bad, but not in the thick of Shibuya either. On a main road and somewhat difficult to get to with luggage (lots of stairs to cross the road coming from Shibuya crossing). No facilities for breakfast

Location was great, 10 min from Shibuya crossing. Plenty of food options and bars around the hotel. Night Staff, absolutely amazing!! Helped me send my suitcase to the next hotel. At 2am the person on duty spend time with me to calculate the hours exactly to ensure there is enough time for my luggage to be delivered, he measured it for me and saved me the pain of carrying it with me. Massive thank you! And on this note, having a 24h reception service is a massive bonus for me as I came across hotels that didn't. They also have a souvenir shop at the reception with beautiful and unique designs (for those last minute shoppers) as well as toiletry items (for those who forgot to get some, these were free of charge). They allowed me to leave my backpack there, on my last day, whilst I spend the morning and afternoon away and was able to pick it up early evening.

I couldn't open the windows as they were locked for safety reasons. I was at the 10th floor. This is just my personal preference to get fresh air in the room every morning and sometimes I sleep with the windows open if the weather is nice. After a shower the room and bathroom where getting a bit steamed and having the possibility to open the window would had been nice HOWEVER, after discovering the aircon my issues was partially resolved. They don't have a smoking area. The room and bathroom are not modern or too big (enough for a single person though) but considering the location, I was willing to accept it.

Very clean. Location is relatively close to Shibuya train station and subway (about 10 mins walk if you walk along big street, much less if you learn the shortcuts). Cozy atmosphere along hallway with furniture kinda looks like french style. Room is quite spacious (I have two luggage standing against the wall and there are still room to walk). I kinda like the hotel uses traditional room keys and not digital key cards as it fits the hotel theme better. Room has a kettle/humidifier combo unit, which I found very useful if you are not used to the dry weather in Japan.

The kettle takes forever to boil water as the heating element is not in the kettle, it relies on the humidifier part of the unit which looks like an inductive pad for the kettle to sit on. One other thing I don't like is not about the hotel, but urban planning around the area. Although the hotel is relatively close to train/subway station, no mater which path you take, you are required to cross at least one bridge with stairs only. There are no crosswalk to cross the street in between the hotel and the train/subway station. If you have many luggage or heavy luggage, good luck.

Staff are excellent. Room was to be expected (not a bad thing, you can see what you get in the photos), enough room. Had a wonderful stay, room was cleaned everyday, and very quickly (I was top floor), which means rubbish emptied daily. Front desk take your key every time you leave, which for me is a blessing in disguise (I’m very forgetful). They also give you water everyday when you return which is cool. Location is perfect, just a little up the road from Shibuya crossing, which you wouldn’t think so given how quiet it is, breakfast place underneath for early risers and two 7/11 just next door.

Single stay so I only got 1 pillow :(

Very pleasant and old school hotel to stay. Mainly it is close to Shibuya but very quiet which is exactly what I am looking for. The double bed room was really cosy and I love the older furniture and wall tapestry. They really give it an old school feeling. The room was really clean and most importantly there is also a desk. Despite having four pieces of luggage the space was adequate and never felt crowded. The staff were tremendous - extremely polite, well spoken. The lobby also is really cool looking and you feel you can be sheltered inside from the surprisingly cold weather that grasped Tokyo.

The majority of the guests are quiet but for my first night I was unlucky as two individuals next to my room were up till 4am(!). The reason I mention this is that if you are a light sleeper like me, there is not much of soundproofing. Nevertheless, after they left the next day, I had a wonderful sleep. Also for first timers in Shibuya/Tokyo, it is a bit hard to find it due to the surrounding highways and if you have luggage and you want to walk from the Shibuya let's say crossing, be prepared - you have to go up and down a road bridge!

This hotel offers good value. It is small and does not offer many amenities, but it has all you need for a comfortable stay. The decorations offer a cozy feeling to the reception area and to the rooms. The location is close to Shibuya but in a quiet location with convenience stores near by. Comfy bed.

The floor mat in the room was a bit too worn out. They provided only 1 shampoo dose 1 body soap dose and 1 conditioner dose per day in the bathroom (one could ask the reception for additional), but still during the hot summer when you have to shower multiple times a day, maybe a bottle would have been better. There was an unpleasant bathroom smell on the hallways during the time the rooms were cleaned. As a piece of advice, if you come from Shibuya, you can use the escalators in the business towers, other way, there is no ramp on the crossing.

The hotel has a classic style—not very modern, but very clean—and it’s very well located, just 200 meters from Shibuya Station, from where you can get anywhere you want to go. It’s also within walking distance of Shibuya’s main tourist spots, like the famous crossing. Breakfast is not served, but there are several convenience stores (kombini) nearby where you can easily find something, and there’s also a coffee shop right on the corner. The staff was always very friendly. The room is very small, as is common throughout Japan, and the same goes for the bathroom. You do get used to it and we felt very comfortable, but it can feel a bit uncomfortable at first.

The hotel is located on an avenue that requires you to go up and down stairs via an overhead pedestrian crossing right at the hotel’s entrance. When you arrive carrying heavy luggage, this can be a bit inconvenient.

Absolutely lovely staff - it really is the little things; they were the only staff in our month long Japan trip to put our luggage up in our rooms for us (as we dropped our suitcases off in the morning before check in time). Location was amazing! If you like the lively, vibrant aspect of Tokyo, we found it to be great! Just over 5 min walk to Shibuya Station, 7/11 a few doors up, 5-10 min walk to Scramble Crossing. We also love when a hotel has 24 hour reception. I saw a lot of comments regarding the decor style but I honestly found it adorable! It was homey, sweet, cozy and was also the biggest hotel room we stayed in by far (could actually open our suitcases - if you know, you know).

The only thing that could've improved the stay was if they had a washing machine/dryer. They do have a laundry service where you pay per item but we didn't use it as we had big loads of laundry.