The staff is friendly and helpful. They reminded us about dropping our luggages to use the air porter service. Good value for the room as well. Considering the size of the room, it's great to have seating area with sofa, chair and table. With eating utensils and microwave available we have the option to take food back and eat in the room. The warm toilet seat in the winter is great. It's also great to have air purifier and humidifier in the room. We chose a room with bigger bed but no washing machine, however there is a coin laundry place about 550m from the hotel.

There were construction going on that we didn't know when we booked our stay that lasted during our stay there. However, we hardly hear any sound from it, so our stay there has been pleasant.

The area is nice & quiet, lots of department stores and food choices, with underground passages leading to everywhere. Access to 4 different metro stations. Short walk to convenience stores & grocery stores. The washer/dryer in the room was great (but don’t expect too much of the drying function since it’s a hybrid machine). The laundry detergent was good; not too chemically scented or made the clothes too stiff. The staff was friendly & attentive. Free coffee in the lobby; usually way too hot, even with double paper cups (we used hotel mugs instead sometimes).

Not much shelving or hanging space in the room. Clothes had to be on top of each other when hung since the hanging rod was built very close to the wall. Upon check-in, we found many pieces of dark, long hair on the newly made bed, sheets, pillows, and duvet. We brought this to the front desk’s attention, and they offered to move us or have the sheets changed the next day since the cleaning staff had already left for the day. We agreed to let them change the sheets the next day. They corrected the mistake and this type of issue never happened again during our 3-week stay, and we respected the effort.

The room was very quiet, and the location was perfect for exploring along the Ginza line. It was also very easy to get to from Narita airport. The area is very quiet, and generally quite empty because it's a working area. Food is tremendously easy and comfortable to get, both low and middle-end stuff.

I wish I'd booked a bigger/higher grade room so I didn't have to wash my own clothes by hand, but that's not the hotel's fault. The facilities appear fit for service especially for business travellers.

Location is easy to find and nearby the subway station and bus stop. Our unit has a washer dryer machine eventhough the room is small! Staff are all helpful and can speak simple English. Also love that I can grab coffee at the lobby for free before I go out every morning. Overall very satisfied for my 4 night stay!

Does not provide room keeping services other than taking out trash and provided new towels. But it’s manageable for short stays.

Really good location & would definitely stay here again- accessible by different metro and train lines. Really close to Nihombashi & Akihabara. Rooms were not as small as I imagined, provided nighties, microwave and toiletries.

Cramped because there’s a few accessories in the room - dining table, dining chair & dressing table chair. Pretty standard thing in most hotels in Japan - beds and pillows are not comfortable so it’s not just this hotel.

Love that it comes fully equipped with mini kitchenette, laundry/dryer machine. Surrounding neighbourhood is away from all the craziness and is generally quiet. Also has an awesome ramen shop around the corner!

Facilities need more upkeep as certain aspects can be noted to be a bit dated. (Ie: door latch for the room wasn’t working very well)

We had a lovely time here! The staff was super kind and always available to help, the room was nice and spacious and we loved the eco-friendly policies of the hotel ❤️ The location was perfect, Akihabara was just about 15 minutes walk from the hotel which was great for us! Everything was amazing, thank you so much for having us 🥰

Location is nice, walkable to multiple subway lines & Akihabara. It is also located in a business district so a lot of good food nearby, but mostly will only be opened on the weekdays. Room is nice & clean, WiFi has been fast & stable for me for most usage. There's a microwave in the room for quick reheating. Staff is able to communicate in English reasonable well. Hotel requires keycard to even access the lobby at night times which gives assurance of security.

No laundry facility if your room does not have the laundry machine, would be nice if a small laundry area could be installed in the lobby or open a room for guest to use for laundry. At the same time the nearest laundromat is quite a walk to reach. Room is a bit small, but can't really complain since I booked the economy single room.

The staff were very friendly. Some of the most friendly people I met during my Japan trip so far. They also helped us arrange for our baggage to be sent to Kyoto. Apartment was tidy and clean upon arrival. Very easy to stay there 🙂 very highly recommend for all to stay - you won't be disappointed!

The staff was amazing 👏 They addressed all the questions and requests we had. They were very welcoming. Thank you for your service and help! The room itself is a bit small for 2 people, but we didn't spend much time indoors, so it wasn't a big deal. Overall, it was wonderful