In the heart of the CBD (junction of Moi and Kenyatta aves) this is a great location to get around Nairobi from. The hotel is on the 14th floor (elevator, hallway, and room all require a room key to access) and there are guards at both entrances from the street.... so very secure and wheelchair friendly). There is an excellent restaurant of the same name of 13th floor with both African and US/European cuisine for breakfast, lunch and dinner). There are many floors of small shops in the building (I got my hair cut and bought a camera tripod and linens all without leaving the premises). The staff were kind and courteous and responsive to our needs. We met the manager who truly wanted to know about our experience with both hotel and restaurant and even helped hands-on with ensuring a smooth exit down to the ground floor after check-out. The restaurant manager remembered us both and greeted us like old friends. This was our second stay. Great views. Reasonable rates (U.S. $60/night for 4 nights on Expedia or Booking.com; by comparison, the fleabag Econolodge I stayed at the week before in small-town Wooster, Ohio was US$80 weeknights, US$120 weekends.)

Street noise. Can't be helped given location and weekend eves, but the double-paned glass really cuts it down. Carpet could be cleaner, and the windows; I would have liked to take pictures but the glass was too dirty. The restaurant could do better with inventory; many ingredients were out of stock, but it was a long weekend, with a Monday public holiday (Kenya's independence day).

This hotel is very nice. Rooms are quite modern and beds are very confortable. Rooms and bathrooms are quite big. Staff is very friendly and helpful, always ready to answer any question you may have. Location is theoretically very central but slightly relative as Nairobi doesn't have a city center area like you may be used to in European cities for instance. Still it's not too far from the airport (about 25 min) or from Nairobi National Park (about 20 min). Cafe on the reception floor is nice enough. Good vatiety of breakfast and good fresh juice. Dinner food is nice too but portion are fairly small. Overall I would recommend as it's good value for the price.

The main downside of this hotel is the noise you can hear from traffic and neighbouring bars, it's fairly bad on Friday night but not as annoying on Saturday or Sundays (windows are single grazing). If you are a light sleeper bring earplus, otherwise you should still be okay.

The hotel was very nice with modern finishes. The room was very comfortable. I appreciate they provided free water bottles every day. The views from the hotel are pretty nice, as the hotel is in the high floors of a building. There is also a restaurant opened throughout the day, with nice options. The staff were very kind. I took the airport shuttle they arranged and it was a great service. They allowed me to make a very late check-out in the evening for half of the price of the daily rate. Some reviews mention the issue that the hotel is located in a tower with several other business and the elevator would take a long time, but honestly it was nothing dramatic and didn't bother me at all. The hotel is located in a very busy area, but at the same time it's very central to go to different places. I also felt the hotel was very safe, with guards downstairs, cameras and doors that only guests could pass through. Overall for the quality of the modern rooms and the price I think it is a great option.

During my stay the wifi didn't work for almost two full days, but I believe it may not be the hotel fault (the wifi was normally very fast). Although it was a big issue as I didn't have data on my phone, they were very kind in apologising several times for the issue.

The staff did their very best to welcome us and worked with us to stay.

Hotel did not have air condition, fridge or its own lift. Fridge at request was provided. Suggest one lift be assigned to floors 9 to 16 only.

The beach was very nice, clean, sandy. Staff were very nice and helpful. Food at the hotel was very tasty ; breakfast was included and we could ask for what we want also my friends and me tried lunchs and dinners and all was good. You can see the chef while he cooks and it was super clean. We were there mid of June so the beach was almost empty so we had quite time and felt as of we are on a private beach. The hotel and area is green with many trees and I saw monkeys 🥰

The hotel is still under renovation but this didn’t bother us but you could tell that few things are not yet completed ; for example we signed on a policy paper that says there is a money safe box but there was not, there is no mirrors in the rooms, no waste basket ( they brought when we asked) .

A safe and welcoming place to stay in the centre of Nairobi. The taxi and cheerful driver from the airport was there on time to collect me. The restaurant and staff are great. The room was big too!

The lift - Leave 10 minutes before you need to be downstairs, as it takes 5 minutes to call the lift and then another 5 minutes to go down 13 floors, as it stops at every floor to pick people up. Lift is very full by the end of it's journey!

The room was very good and well maintained. The staff were very polite and helpful. The hotel has a restaurant which was an advantage. Also the food prices were reasonable.

The location was not great. There was no clear sign board or means to identify the hotel as the hotel was in the 13th floor of a complex. The road leading to the hotel had heavy traffic. Also, the location pinned in Google Maps was not correct. Hotel Management informed that they will correct it.

The location is perfect just at the Nairobi City Business District. In addition the hotel is located from the 13th floor and there are several shops that sells goods and services from 12th floor to the ground. The hotel is safe because although the elevator is shared the access to the hotel floors is only granted if a guest key is used.

Noise arising from loud music in the vicinity

The room, the linen, towels, TV-entertainment, cleanliness, privacy were all great!! The only problem I had was with the shower mixer that was not working well and would bring very HOT or very COLD water. The shower head would spout too much water and the glass separater was not clean. Otherwise I really ENJOYED my stay at Hotel Mokka City very much. It’s very clean, the staff are friendly, the food was very tasty and I had all the TV entertainment that I needed.

The bathroom showers and mixer should be fixed and the bathroom floor and glass should be cleaned better.

This hotel is very conveniently located, all my tours could find me easily, it's surrounded bg everything you could possibly need during a trip, salons, malls, clubs, fast food restaurants etc. The staff at the hotel were exceptional! Shout out to the receptionist Jeremy and restaurant staff especially Ben who was just simply wonderful. The building is very secure as there are security guards on duty 24/7 and they are so polite and helpful. Awesome stay overall... value for money!

I recommend a full body mirror in the room, I was unbale to see myself after to getting ready as there was no mirror and also there was no AC in the room that I booked, I'm not sure if you'll get AC with other rooms. It was summer time so it got a bit warm in the nights.