The a la carte breakfast was excellent with many choices. Good tea with the bonus of getting steamed milk with the tea. The bar area is very relaxing. The front desk person was very helpful and charged my telephone (see note below why I could not charge my telephone in the room.

The coffee was not the greatest (but my husband is Ethiopian therefore very picky about coffee. The first night (Saturday night) was quiet. But the room was facing the Main Street and during the weekdays it is noisy. No universal plug for charging the telephone (only Chinese/Kenyan plugs)

The staff were excellent. Reception were able to give me great advice and directions on where to go, and she even got security to escort me at night when I otherwise would have been totally lost. The food in the restaurant was tasty and authentic.

There were a couple of mosquitos in my room, but I managed to dispatch these fairly quickly and close the windows (no flywire)

All toilets are very old and comot flat was not working, no hot water, it was very difficult to charge mobiles

The staff couldn't have been more friendly or helpful or charming.

It was all perfect except for the lift. TV channels were inadequate.

every thing is ok

nothing

Very nice location in the center of Nairobi Very nice staff

Hard beds

The breakfast was really good with a lot of options. It has a really good location. Nice to spend some days in Nairobi.

great location, safe

Old fashion. Nice staff. Good location for Matatus. Excellent breakfast! Hot water in the shower.

Smack Bang in the middle of Nairobi center. Nice staff and really funky vintage decor. Interesting ancient manual elevator!

No hot water. Room was small and poorly lit. Everything a bit worn out. A tad pricey for what you get..