On of the best locations if you are traveling to get to tour around the city. Right next to the main train station (already a landmark to visit) is just 15 minutes walk to the brandburg gate. Hop-On, Hop_off buses all stop in the quarter next to the hotel. Super friendly hotel staff and hotel has very nice lounge areas with a simple but effective bar and snack meal set. Overall cleaning and very comfortable rooms either twin or double.

Breakfast when not included in the base room rate seems a bit to expensive (21€ per person). The buffet is quite good but not to the extent of charging this amount. The air condition control takes a while to understand how it works. A simple leaflet in the room with instructions would help. Room cleaning is only every 3 days. On a daily basis needs to be by request (no extra charge). This was a change from last time I was here (daily cleaning).

At first, I was taken aback when told that our room would not be cleaned while we were resident (3 nights), but I came to see that as a positive. We can make our own bed, and certainly don't need our towels to be changed every day; I would prefer to save the soap, water and electricity. I was also disappointed that there were no tea/coffee making facilities in the room. However, when I asked, the reception staff immediately found a kettle for me and would, I am sure, have also provided mugs if asked. I chose the hotel as it is 5 minutes' walk from Berlin central train station and easily accessible for central Berlin by walking or public transport, and so well situated for easily getting around on Berlin's fabulous and efficient public transport system. Our room was clean, comfortable and very well insulated from external sounds, and we enjoyed our stay there. We would certainly stay again. The breakfasts are wonderful - full buffet, including vegan options (falafel, houmous, papaya and mango dip) - wow! Breakfast is enough to keep you going until the evening and the coffee was excellent. The staff in the reception and dining area were extremely helpful and courteous.

My only question is that hotels often seem to rely on Masdaamer and Gouda in the breakfast buffet - I would so much prefer to have local cheeses!

Super convenient location. Easy to find. Decent sized room and bathroom. Promo breakfast rate which is very good value for money. And decent breakfast spread. There's self check in kiosk - super convenient as the queue was extremely long for check in.

No kettle or cups or complimentary coffee/ tea. A bit strange and I thought these were basic amenities for any average hotel these days. I requested and got rejected for these basic amenities...you need to pay for every cup of coffee/ tea. Bed and pillows were very soft...not sure if this is a german standard and found similar experience with other properties..

Paid €25 to check in 2 hrs early; galling but worth it to dump the bags and plan the day. The room was large, clean, comfortable bed. Just a couple of minutes walk from the station but this meant it was a standard 30-40 mins walk away from key tourist sites however some of the circular bus tours leave in front of the Steinberger hotel which is directly opposite so extremely handy for these. A bonus of being by the station is several places to pick up snacks eat or late and there is a fridge in the room to store things which was convenient plus there is a giant food court also over the road from the Steinberger. I’d be very happy to stay here again as a base for exploring Berlin again.

This hotel was relatively inexpensive compared to others, so I was nervous. But it exceeded my expectations. The room was large, including the bathroom and shower, and was well designed and quiet. The hotel is convenient to the Berlin Hauptbahnhof train station, just a five minute walk away. The staff was friendly and I was surprised on arrival to be given a travel card that allowed me to use public transport for my entire stay. The room was well maintained with more than acceptable daily cleaning. I never had to wait for an elevator.

Like most Americans, I wonder why European hotels don't provide face wash clothes (and the bath towels could have been plusher). The rug could have used a refurbishment.

I loved the fact that it was so close to the train station and lots of eateries around it. The staff were very friendly and welcoming and I really enjoyed having a nightcap in the hotel bar. The room was very clean and comfortable, the pillows could do with an extra one but I managed. It's also in walking distance to the Brandenburg gate and the Reichstag building, lots of green spaces and of course the river Spee is just at the bottom of the strasse. Will definitely be back. Oh and the train from the airport was super easy to navigate €4.40 for a single ticket. Brilliant service

No tea making facilities in the room, if I'd have upgraded there would have been but I didn't. That's the only thing

Nice hotel, few minutes walk from main train station, past the striking cube and a pleasant stroll over the Spree to the Reichstag and Brandenburg Gate. Great traditional inn a few mins walk by the river for good beer and Bavarian food.

Breakfast was nice, but bigger selection of hot food and a toaster for the bread would be perfect. Not a big deal, but having to wait while staff got coffees and the other machine was being cleaned was a bit off. Also couldn't get into Google drive or office account on the business station PC as it only had an old unsupported IE browser.

Location is brilliant. Easy to find and lots of restaurants near by. The staff were super serviceminded and friendly. We asked for an extra pillow and it was brought to the room shortly after. Housekeeping came every day and made up the rooms. Nice and big restaurant for the breakfast buffet. A good variety of food on the breakfast buffet.

We stayed in a room with 2 single beds (of our own choice). The beds were very low to the ground and the mattresses extremely soft. When you sat down on the bed, you almost felt like you were sitting on the floor. I don't know if the beds/mattresses are different in the double rooms. The hotel shampoo/conditioner stripped my long hair of any moisture. It felt like I had shampooed my hair with salt.

The hotel is very modern and up to date. Easy to guide your way around, it’s signed very well and the staff are unbelievably welcoming. The free travel pass for being a rewards member was an unbelievably good touch! Saved a fair amount of €! If we had any issues we spoke to the staff at the front desk and they were resolved almost instantaneously!

Only downside would be the A/C wasn’t really cold at all even through we had it on the coldest setting. The only two bad things would have been: 1. Only one pillow each (petty I know but 2 would’ve been better) 2. The walls looked battered and could do with a touch up! There was a lot of marks from previous guests and wear and tear.

The location is great. It’s a five minutes walk from the Central Main Station (Hauptbahnhof Berlin) They provided us with a free transportation ticket which was valid for our entire stay.

The bedding was of poor quality. The mattress was very soft and the duvet cover had a hole. We had to ask for an additional pillow. Furthermore during the entire stay (8 nights), the carpet wasn’t often vacuumed. In the bathroom, the sink was a bit blocked and while using hot water, there was a sewage smell. Finally it was so warm in the room and the air conditioning was not working. We opened the window (unfortunately it wasn’t possible to open it properly). I went to the reception desk and they just said that they couldn’t do anything about it.