I would like to extend my sincere gratitude to Mr. Diego, the manager, for his exceptional support and cooperation during my stay. His dedication truly made a difference. I also want to thank the rest of the staff for their excellent service, especially the two Moroccan gentlemen—one at the hotel entrance and the other at the reception. They were both outstanding, always smiling, and demonstrated excellent customer service skills. Thank you for making my experience at the hotel so enjoyable and memorable!

I loved the prime location, the fully accessible facilities for wheelchair users, and the outstanding service provided by the staff

Everything is great my secound time here

Maybe when delivering room service its quite annoying that they ask me to tip them always.

Excellent location close to many attractions, restaurants and shopping. The room was comfortable and clean. We were upgraded to a bigger room at check-in - nice surprise. We were also able to check in a lot earlier, which was very much appreciated! Breakfast was great, offering a variety of options. We enjoyed our stay at the hotel. We also loved the terrace on top floor.

We stayed on floor #4 and smelled cigarettes on several occasions. Also, the doors need an adjustment as they slam. It was hard to sleep in the morning and unpleasant to wake up to the noise of our neighbors' slamming doors.

We arrived much earlier than official check-in hours, but were offered a free room upgrade and immediate check-in, appreciated a lot! Room was rather big and clean, there was water and coffee machine in the room. Moreover, there is a leisure area near reception where you can have a rest in comfortable sofas with different kind of free drinks (tea, coffee, water). Breakfast was good as well with both hot and cold dishes. It started at 7.30 am that is very comfortable if you want to leave early morning to start exploring Barcelona. Separately would like to note very friendly and helpful staff 🤍 And location, it’s amazing! Everything in walk distance, very city centre. Rooftop bar is also very nice, offering discounts to hotel customers. There are mo main courses but for the cocktail in the night it’s amazing, nice view for the whole city.

Noise isolation of the room was not very good, you can hear everything happening in the corridor, but surprisingly no sound from the street, though our room was looking on Passeig de Gracia that is rather noisy with heavy traffic.

The location was excellent. It’s on a clean street with easy access to the station, and there were plenty of restaurants and convenience stores nearby, which made our stay very convenient. From our room, we had a beautiful view of the Sagrada Família, which was a real highlight. The room also had a clean bathtub, and we had no issues with hot water or the toilet during our stay. The staff weren’t exactly professional in the traditional sense — they felt a bit young — but overall, their service was pleasant and welcoming. With the current weak yen, it felt a little pricey from a Japanese perspective, but under normal exchange rates, I think the cost performance would be quite good. A couple of things I found inconvenient: the outlets were only European-style, which made charging devices a bit tricky. It would be much more convenient if there were USB Type-A or Type-C ports available. Also, the partition between the toilet and the shower felt quite flimsy — I was a little worried it might break. Lastly, the mattress was made of memory foam or a similar material, and I found it hard to sleep on. It gave me a sore shoulder. I think a mattress with pocket coils or more support would make a big difference.

Breakfast was good but missed variety of fruits Location was awesome, nothing to complain The room was really, reeeeeally cosy, extremley confortable. Only issue was that the toilet was in the same "room"of the shower. Better to split it and you can use the toilet while other person is taking a shower Not that the toilet or shower were bad, it's just the structure. The "waterfall" shower is a thing from another world ahahahahaha Very good!

Toilet and the shower in the same "room". It would be better if it's separate, in different rooms and u can use both at the same time. Shower's curtain was like my student house during my university period. Would be nice to had a glass or something like this

I like how clean it was, the amenities provided, how centrally located it was, the friendliness of the staff, how quick they actioned my general requests. It made me very comfortable as a lone traveller, and greatly appreciated.

Some of the lifts seemed to be out of service, so getting in and out took longer than anticipated. The staircase wasn't accessible, so had no choice to wait. One evening, I tried to go to the terrace and waited over 10min for a lift, still didn't get to go unfortunately. Hopefully that gets fixed soon for new guests.

A great hotel, we stayed for a long weekend before our Virgin cruise. Receptionist was very friendly and informative. Although the desk was very busy, all the receptionists were helpful and friendly. (As well as the porters!) Location was brilliant, we walked a few minutes and found the Barcelona tour bus. We had a great morning touring the city before seeing friends. The hotel and terrace bar is smart. From the terrace bar we could view the sea, which was great as we were heading off to a cruise a few days later.

I gave 9 stars as the room wasn’t 100% clean. I am picky. There was a sticky dirt on the light switch by my bed and I found stains on the inner pillow. But I am fussy about cleanliness. I understand a busy central hotel is hard to keep 100% clean. A lovely hotel and I would revisit again!

The location of the hotel is very good. Very near Gaudi's buildings and just over a kilometre away from La Rambla. All upmarket shops are on this street. Breakfast is very good. Roof top bar is good. There are good restaurants within walking distance. Suggestion - The Comfort room does not have any view and only a very small window which faces a wall. Therefore, opt for superior room if you like window, day light and view.

Breakfast was ok - a choice of options so you would find something to eat. Staff were ALL very lovely and accommodating - even when I rang quite late for extra pillows.

It would have been nice if mushrooms were fresh mushrooms rather than the canned in brine type but I only note this because mushrooms are my go to breakfast protein and this was not a healthy way to eat them so I had to skip these.