The property was beautiful, clean easy to reach and located in a fancy and safe place.

Rooftop was great! Staff was great especially Axel! He helped us find the best place for paella too and made our stay easier and more enjoyable. Thank you Axel

The location is excellent. The staff are very friendly, responding and eager to help. Very good breakfast and facilities.

The only problem was that all nights there were noises of rats walking in the ceiling, which was very annoying and did not make for a very good sleep.

Location, location, location - great for shopping and access for eating out. Great breakfast spread; terrace a happy place to chill at end of day. A winning service was allowing us to store luggage several days prior to checkin. A high recommendation to friends and family. But see below.

Bathroom badly designed and very big drawback to comfort of stay. So many silly, bad points!! Step dividing the confined area is a hazzard! Inevitable water splashing from shower stall makes the whole place messy and adds to the hazzard. Going into the toilet stall requires deft manouvering between the main door and the internal glass door, and minding the step. Flashy but flimsy cistern buttons. Why the gap between the table top and the back wall? Not hooks to hang the big towels after showering. Internal glass doors right up to ceiling also unhelpful in this regard and totally superfluous.

Everything was perfect. Rooms are great and clean, staff are friendly , good breakfast, very well located - all was great . Alex was great in recommending a good restaurant for my birthday .

We loved every minute here and will be back! The attention to detail, service, hospitality and kindness of all the staff is unparalleled. Special thanks to David on the front desk who was incredibly welcoming and gave us many recommendations for places to eat in Barcelona.....even at 3am when we arrived after our flight was delayed. The bedroom was very quiet, an elegant bathroom and we had views of both the Sagrada Familia and Casa Battló from our balcony. Best Chicken Croquettes I've tasted in the Sky Bar too. Wondrous! (Tiny negatives) Breakfast was superb. We both however, would have liked to have known about being able to choose dishes from the menu for breakfast in addition to the buffet. Neither of us were informed about this upon our arrival in the downstairs breakfast area. We only overheard this from a waiter telling another couple who had arrived. Also coffee can be made for you instead of the self service machine at the buffet (again the waiters should really have informed us of this). We only found this out by asking if it was possible as the buffet coffee machine isn't the best. Beautiful food however.

Only negative would be as mentioned re the breakfast menu and also a nespresso or other coffee pod machine in the rooms. These should really be available instead of instant coffee. Especially with all of the attention to detail regarding everything else.

Best location to metro, main centre and shopping. We had the family room and it was very spacious, deep bath and great shower. Love that there was always someone to open the front door and greet you. The roof top has a great view of Sagrada Familia and a Gaudi building. Had a nice sauna and a quick dip to cool down.

The tv only has satellite channels and that is no good if you can’t speak the local language, no streaming services or screen mirroring. So we couldn’t use it to chill and watch a movie together.

Room was nice, great views, great location. Breakfast was much more than expected. The staff went out of their way to be helpful! Rooftop and restaurant were wonderful.

Hallways were dark

This is my second time staying at Condes first time in September with my daughter and we loved it so much That now we got all family back here :) . It feels like we are at home . Best staff in the world , welcoming , helpful, it really did feel like they are family as well !! I can’t wait to be back again . I would highly recommend this hotel to everyone. Roof top is great as well beautiful atmosphere. Thank you for making our stay amazing :)location is spot on Close to everything and anything:)

Perfect location , Super clean , Modern and had everything you need from a top hotel. The batroom was luxurious . walking disctance from Sagra da familia , 15 minutes walking distance from La ramblas , which was perfect as you do not want to stay near that place. The view from the hotel was fantastic. The staff at the reception were exteremely friendly , compliant and helpful. In particular Carlos - He made our trip so much better. Recommended us the best restaurants to eat and places to go. Will definitely stay again .

Nothing

The staff was incredible! They were so warm and welcoming, and always had great suggestions of where to eat. We followed their recommendations and had some of the best meals we've ever eaten in Barcelona. The location was fantastic! Having La Pedrera and Casa Bantllo within 1-2 blocks was perfect. We were in the center of all the action. It was Christmas time so the streets had beautiful light decorations. The rooms were very nice and a good size.

I like softer pillows. LOL!