Extremely helpful reception staff. I will say Mr Laurynas helped me at the right time to get a taxi, when other taxis were not available. Otherwise I would have missed my flight back. The compaction showed by the staff made my stay a delightful one. Mr. Laurynas made me decide to stay only at Comfort Hotel LT - Roch 'n' Roll in my future visits to Vilnius.

Nothing.

Great stay. The room was warm, clean and spacious, and the bed comfy. Bathroom was spacious as wel, with plenty or room to sit on the toilet and a decent shower (with thermostatic valve), so not endless mixing of hot and cold water. Floorheating in the bathroom was nice as well. Staff was polite and helpful. When we asked to check out a little bit later this was no problem. Did not have breakfast in the hotel and did not come by car, so can't comment on those facilities.

Some details that are in no means dealbreakers: A fridge in the room would have been nice. The TV that started playing automatically every time we inserted the keycard in it's slot was a bit annoying. Also would be nice in this day and age to be able to cast to the tv :-)

A hotel in a great location. Just a 10-minute bus ride from the airport, a 10-minute walk to the Old Town, and only 5 minutes to the train and bus stations (perfect for those wanting to visit Latvia, Estonia, or Belarus). There is a large store right across the street, and an on-site laundry facility. Highly recommended!

That’s probably the only downside—the laundry. Hotel guests don’t seem to care about others. It took me over half a day just to do one load of laundry. This could definitely be improved. For example: if you don’t pick up your clothes on time, you crawl to Aušros Vartai on your knees!

That was a nice stay! The room (#514) was clean and spacious. There was a kettle, a free set of tea/coffee, towels, shampoo/gel and soap in the shower. As I am very sensitive to sounds and light, it was extremely nice to have blackout curtains and noise cancellation. I slept like a baby 😴 The location is perfect – 7-10 minutes on foot from the bus and railway stations and 10-15 minutes from the Old Town but still not too crowded or noisy. There is also a large store just across the street. The breakfast was great – veggies, oatmeal, eggs, sausages, bread, cheese, fruits, etc. I felt a bit lost because there were so many options to choose from and everything looked yummy 😅 And the staff! Everyone was polite and helpful. Thank you for making my vacation stay great ❤️

Can't think of anything

It was nice and laid back....but efficient. Had a decent vibe about it. Breakfast on Sunday was pretty mental....but weekdays were much less stressful. Room was very good. No issues.

I was on my own at breakfast. I was half way through my meal when I wanted a top of orange juice. Took my phone...am I going to leave it there with a busy place....left my knife and folk not together but in still eating mode. No more than a few minutes away. My meal was swept up and was gone. I did complain...but it was pointless....stupidity ruled the day. Train your staff.

We had a wonderful stay! The hotel was exceptionally clean, and we were genuinely impressed by how well-organized and well-maintained everything was. A big thank you to the housekeeping team for their outstanding work—your attention to detail truly made a difference and enhanced our experience. Highly recommended!

The only downside was our initial experience at check-in; a few staff members seemed a bit tired or perhaps overwhelmed, which came across as slightly rude. However, for the rest of our stay, the staff were warm, helpful, and professional, which we really appreciated.

I'm always staying in this hotel when I'm in Vilnius for a transit or regular trip. This one was probably the 11th stay there and I'm always happy about the hotel regardless to the pricing policies and other factors. It's good, reliable, quiet and clean. This time I had a chance to dine at the restaurant - nice menu, nice way to cook duck, burgers and french fries.

For the first time there was an issue with the air conditioner protective grid which was about to fall down. The issue was reported to the staff on my check out but in a few days when I returned to the same room the problem was still there so I guess the complaint was ignored or forgotten by the staff... Room 534

Lovely hotel. Check-in is quick. The restaurant serves delicious lunch and dinner during the day and evening. The Old Town is close for a walk. In the summer, there are many good outdoor cafes. This is my "home hotel" in Vilnius. I have been staying there for over 10 years. All the rooms are clean.

Breakfast selection could be a little better. Staff should check more often to see if juices are available. - Underground parking. Sometimes there are problems when leaving the garage, even if you have paid for parking when registering. Maybe the parking camera does not recognize the license plate of a car from another country. Then you have to call a specific number and explain the situation. Last time I spent at least 3-4 minutes leaving the garage.

I liked everything and I would describe it all in one word - comfort. First of all, what is most important for me is really clean, I was very happy to sleep in a very fragrant and clean, ironed bed. I was not afraid to touch anything, everything is very neat and corresponds to the description. Convenient navigation in the form of different posters everywhere, the atmosphere is pleasant. We came on business, and in terms of rest, the hotel did an excellent job. I really liked the breakfast, it was very varied. The staff is pleasant, friendly. I am very happy with my experience in Comfort Hotel, it lives up to its name! Thank you:)

Met all of the basic requirements well: Comfortable bed, good shower, effective A/C, good buffet breakfast, etc. Located about a 10 minute walk from the train / bus station although it's not the best walk to take trailing large suitcases as the walking surfaces are uneven. Depending on where in Old Town you are heading to, a walk of 20 - 30 minutes is required. There is a well stocked supermarket directly opposite the hotel.

One bizarre quirk is that the hotel charges €2.50 to refresh the 2 tea-bag / 2 instant coffee sachets provided in the room while promoting the fact that the first set is free. I mean, what other hotel does that?