My business class room was wonderful! It was more like a junior suite, with a separate sitting area (up some steps) and a spacious balcony overlooking the garden. The location in the old town was quiet, but close to all the shops, restaurants and bars.

There was no air-conditioning in my room, which made it very hot (despite the powerful Dyson fan which was provided). Also, there was no wardrobe, so clothes had to be hung on hangers on a wall.

Very impressed with the hotel and I would definitely stay here again. Great value Large bright room On outskirts of Old Town, about 5 mins walk from bus and train station if doing any out of town trips Friendly staff

Pillows were very thin The outside door is controlled by a code after 11.00pm. On 2 occasions the door wouldn’t open for us - possibly due to the cold we were told. There’s a number to call and that worked okay - but it was a bit worrying being stuck outside late at night when it was very cold (Feb).

This was a great stay for my colleague and I. The room was large and comfortable and the location was excellent.

As other reviews mention, the control panels are very strange and difficult to operate - and, contrary to the property's response to another review, we were given no info about it during check in. Also, the property is advertised on booking.com as having air conditioning, but there was no way to control it from the room. For most of our stay, it was cold outside but stuffy in the room even when we left the windows open overnight. Finally, the cleaning service left something to be desired. They would make up the bed but leave dirty tea mugs, not replace towels, etc. Not a big deal, just a note.

The hotel was beautiful it truly felt like I had been transported back to the medieval period. It had a unique charm and atmosphere that made the stay memorable. The only downside was the lack of an elevator, which could be a bit inconvenient for some. The front desk staff were absolutely wonderful, especially the young woman (I regret not asking her name). They were so kind and incredibly helpful throughout my stay it really made a difference. Breakfast was okay, nothing exceptional, but the garden lawn more than made up for it. It was breathtakingly beautiful and incredibly peaceful the perfect place to unwind in the morning or after a long day.

Nothing except i wish it had an elevator

The room was huge. The bathroom was spectacular - with a stand alone bath tub and a separate shower. Breakfast was lovely: they have limited selection but very fresh products. I recommend the fresh apple pie and the forest fruit tea. The hotel is a few minutes distance from the main pedestrian area where all the main restaurants are located. There is even a restaurant just adjacent to the hotel, (walking out, on the left) where i dined the first evening: very lovely food! Hotel staff is friendly and accommodating. I would return.

The hotel ' lobby' is a bit off and could give the wrong impression - while instead the rooms and service are very good. There are stairs - so depending where the room is located, it might be unsuitable to people with mobility impairment.

Beautiful spacious room and bathroom in the new part of the hotel. Lovely breakfast each morning with a great variety of fresh food on the buffet.

Nothing

Very clean and comfortable room. My room had a raised seating area and a balcony. Breakfast was served a pleasant conservatory room. The selection was fairly small but good quality. Central location in Vilnius. The staff were all very polite and friendly. The bag of mint tea on check-out was a nice touch. I requested a quiet room and the back of the hotel and got just that. Late check-in was straightforward.

Nothing major. Mattress a little on the firm side and pillows slightly soft for my liking. A few standard things missing at breakfast like butter and tablespoons.

The room was huge. The bathroom was spectacular - with a standalone bathtub and a separate shower. Breakfast was lovely: they have limited selection but very fresh products. I recommend the fresh apple pie and the forest fruit tea. The hotel is a few minutes distance from the main pedestrian area where all the main restaurants are located. There is even a restaurant just adjacent to the hotel, (walking out, on the left) where i dined the first evening: very lovely food! Hotel staff is friendly and accommodating. I would return.

The hotel ' lobby' is a bit off and could give the wrong impression - while instead the rooms and service are very good. There are stairs - so depending on where the room is located, it might be unsuitable to people with mobility impairment.

Wonderdul building in excellent location, there was live music in a bar downstairs until late (great if you want to spend time there, although understand you might hear it even if you don't), large room, lots of extras, hot powerful shower, comfortable bed and pillows, great breakfast, beautiful inner yard if you're lucky with the weather. Some of the staff were really attentive.

Coffee machine did not work in the room, TV was unplugged and it was near impossible to reach a socket through a knot of wires behind the furniture, shower leaked a little (wasn't really a problem for us, however if staying longer than one night - I'd be inconvenienced), there was a weird loud intermittent vibrating noise right by the bed well into the night. Mind you hotel is located on a cobble stone street - although charming, it gets noisy if your windows are facing it. Really can't understand plastic flowers in such an environment.

That's a very good hotel if you want to stay in the old town. 1. Area is safe, quiet and nice with many stores and restaurants around. City center is very close, train station is also not far. 2. Hotel is pretty old, but the quality is very good. I enjoy staying in old hotels which have some history, especially when it's a history of some family, so I enjoyed the vibe and the look of the hotel. Some snacks near the reception and in the room were nice touch as well. Staff was very nice. 3. Our room was simple but comfy, so we liked everything. Very clean and enough space.

We weren't happy with the fact that we didn't have an elevator :( When you have a heavy suitcase, that's an issue for sure.