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8.4

359 reviews

Mandarin Hotel Kota Kinabalu

Mandarin Hotel Kota Kinabalu

No. 138 Gaya Street, Kota Kinabalu, 88820, Malaysia

Choose dates to view prices

Parking

Free wifi

Room service

Free Airport Shuttle

Air conditioning

24-hour front desk

Non-smoking rooms

Elevator

Mandarin Hotel Kota Kinabalu

Mandarin Hotel Kota Kinabalu is a 3-star hotel in Kota Kinabalu, Malaysia, located about 0.5mi from the city center. Address: No. 138 Gaya Street. Reviews: 359. Price starts from $32.

Featured amenities include Parking, Wifi (free), Room service, Airport shuttle (free), Air conditioning, 24-hour front desk, Non-smoking rooms, Elevator, View, Upper floors accessible by elevator, Bidet, Free toiletries.

This property offers a practical base with easy city access, a 24-hour front desk, and free airport shuttle, plus the option to enjoy views from the upper floors.

Room choices span Standard, Deluxe, Superior, Executive, Junior Suite, and Family categories, with several variants available. Notable options include Deluxe with No Window, Deluxe Queen Room, and Standard Queen Room, alongside Superior configurations such as Superior King and Superior Twin. The Junior Suite and Family rooms offer generous space (each around 409 square feet), while other layouts range from compact to comfortable for two guests and occasionally a child.

Amenities include parking, free wifi, and room service, plus a complimentary airport shuttle, air conditioning, and a 24-hour front desk. Non-smoking rooms are standard, and convenient facilities like an elevator and a view add to the stay, with many rooms featuring a bidet and complimentary toiletries.

Payment options include cash and major cards: Mastercard, American Express, Visa, JCB, UnionPay debit card, and UnionPay. A practical base for travelers seeking a flexible hub in Kota Kinabalu.

Closest airports

Kota Kinabalu International Airport

3.5mi

Most popular amenities

Parking

Free wifi

Room service

Free Airport Shuttle

Air conditioning

24-hour front desk

Non-smoking rooms

Elevator

View

Upper floors accessible by elevator

Bidet

Free toiletries

Rooms

Superior Twin Room in Mandarin Hotel Kota Kinabalu

Show 9 photos

Superior, 2 Twin Beds

2 Twin Beds

130 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

This twin room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries.

Standard Single Room - single occupancy in Mandarin Hotel Kota Kinabalu

Show 8 photos

Standard, Single

1 Twin Bed

85 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

This single room features air conditioning and a flat-screen TV. The private bathroom comes with a shower and free toiletries.

Superior King Room - No Window in Mandarin Hotel Kota Kinabalu

Show 6 photos

Superior, King Size, No Window

1 King Size Bed

150 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

+

More details

This double room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries. Please note that this room does not have a window.

Family Room in Mandarin Hotel Kota Kinabalu

Show 11 photos

Family

1 Twin Bed

1 King Size Bed

410 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

x8

+

x4

More details

Offering additional space, this family room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries.

Superior King Room in Mandarin Hotel Kota Kinabalu

Show 9 photos

Superior, King Size

1 King Size Bed

150 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

This double room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries.

Deluxe Queen Room - No Window in Mandarin Hotel Kota Kinabalu

Show 5 photos

Deluxe, No Window

1 Queen Size Bed

140 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Upper floors accessible by elevator

+

More details

This double room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries. Please note that this room does not have a window.

Deluxe Single Room - single occupancy in Mandarin Hotel Kota Kinabalu

Show 4 photos

Deluxe, Single

1 Twin Bed

120 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

This single room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries.

Standard King Room in Mandarin Hotel Kota Kinabalu

Show 4 photos

Standard, King Size

1 King Size Bed

130 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

This double room features air conditioning and a flat-screen TV. The private bathroom comes with a shower and free toiletries.

Junior Suite in Mandarin Hotel Kota Kinabalu

Show 14 photos

Junior Suite

1 King Size Bed

410 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

x5

+

x3

More details

Deluxe Queen Room in Mandarin Hotel Kota Kinabalu

Show 9 photos

Deluxe, Queen Size

1 Queen Size Bed

140 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

Standard Queen Room in Mandarin Hotel Kota Kinabalu

Show 5 photos

Standard, Queen Size

1 Queen Size Bed

110 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

Show 2 photos

Superior, With Window

140 sqft

Free wifi

Flat-screen TV

Tea/Coffee maker

+

More details

Superior Room With Window

Guest reviews

8.4

359 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇲🇾

Anonymous

8.2

July 2025

The location is the main consideration if you want to have a walking distant to Gaya street. The hotel is located in front of the Gaya street. However, if you are staying during weekends and room is at level 1 and 2, then you will hear some noise in the early morning (Saturday and Sunday only) when the vendors are setting up their tents and products. Room is clean as I learn it just renovated as this hotel is in operation since 1997.

If you are self-drive then you may have to look for street parking or public parking just opposite and behind the hotel. Remember to pay parking as the enforcement is doing their job very well. Payment is done using parking app (no cash). Hotel staff should make it a SOP to warn hotel guest about parking when check-in guests are self drive. Especailly the public space behind the hotel during saturday and sunday as this parking space is used solely for morning market. It will be very sorry if you park your car during Friday night and you need to move your car the next morning as by then your car will be surrounded by tents and products, not to mention the parking ticket.

🇦🇺

Jill

8.2

August 2024

The staff were awesome and very helpful. Good English is spoken at the desk. They changed our room on request after the incessant lift bell and the loud rubbish collection in the street prevented us from sleeping. The room we spent the last 2 nights in was great #9614. Housekeeping were cheerful and diligent. Everything was spotless and the pure cotton sheets were a real luxury. The hotel is 5 - 10 mins walk from the waterfront and there are innumerable cheap and cheerful local eateries within a few minutes, by foot. The route from the airport was direct.. A jug and a refrigerator in the room were very helpful.

Our initial room ( #9401) was on the fourth level and just down the corridor from the lift. Ask for a room on the 6th level, particularly on a Sunday night when the hour long rubbish collection begins at midnight. In order to avoid the disruption of the lift ding - dong, ask for a room around the corner from the lift and the stairwell. The aircon in our first room did not work . More direct light to enable reading would be good. The internet dropped out frequently.

🇲🇾

Hoong

9.1

June 2025

The location is perfect. It's very convenient and there are many restaurants nearby. Night / morning market is in front of the hotel. We booked 2 rooms, a family and king size room, both rooms are quite comfortable especially the family room which is rather spacious.

The room is a bit dark, a few more lamps or lighting would be nice. While the location is good, the market will cause a bit of noise.

🇲🇾

Ursla

8.2

August 2024

Next to Gaya Street ,easy to find food and buy things. Near to convinient store. ATM machine is either in the convenience store or next to it is a bank. Room is clean and comfortable.

TV was broken only can hear the sound of tv.

🇲🇾

Caroline

10

December 2024

overall. but because i stayed during the weekend .. be prepared with all the loud noises below the hotel as they held the night market weekly. arrived after work at 10ish pm, the receptionist is an angel. bless her for upgrading my room. it was spacious !!!

🇲🇾

Robert

8.2

February 2025

Hot shower. Water pressure strong. Airconditioning was good. Tidy and clean

The lingering smell of cigarette smoke in the room. Must have been from the previous guest despite a "NO SMOKING" rule. Should have been enforced more strictly and forcefully

🇲🇾

Asrul

10

January 2023

Booked by my husband for our travel from Seoul to KK. Was a nice surprise, beautiful wallpapers and clean rooms. When we reached from Airport at 4 am, the staffs were there and we checked in without any problems. Vincent, one of the staff, was very helpful. He arranged a one day trip plan for us to go around Kundasang. This hotel is also just next door to Gaya Market, and walking distance to many eateries. Overall, we enjoyed our stay and hope to repeat our trip next time 👍🏻

None

🇬🇧

Chloe

8.2

October 2023

Very central location, very friendly receptionist and clean room, albeit quite dark. We were upgraded to a room with window so imagine a room without window to be too dark

2 of the 4 main lights in the room weren’t working

🇦🇺

Ulla

10

August 2024

The location was superb, just around the corner from Gaya street. Lots of restaurants nearby. Would stay here again. The staff was very helpful.

Nothing to complain about.

🇸🇬

Tien

8.2

January 2025

Good room size and location was near many eatery

The lighting seems dim even when you have switched on all the lights within the room. Kind of old and probably needs some refurbish.

Points of Interest Around Mandarin Hotel Kota Kinabalu

Attractions

Kota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)

0.2mi

Signal Hill Observatory Platform

0.3mi

Kota Kinabalu Wetland Centre

1mi

Sabah State Mosque (Masjid Negeri Sabah)

1mi

North Borneo Railway

1.3mi

Sabah Museum (Sabah State Museum)

1.5mi

Gaya Island (Pulau Gaya)

4.1mi

Tunku Abdul Rahman National Park (TARP)

4.4mi

Manukan Island (Pulau Manukan)

4.9mi

Sapi Island (Pulau Sapi)

5mi

Monsopiad Cultural Village

6.4mi

Mari Mari Cultural Village

8.7mi

Amenities of Mandarin Hotel Kota Kinabalu

Parking

Free wifi

Room service

Free Airport Shuttle

Air conditioning

24-hour front desk

Non-smoking rooms

Elevator

View

Upper floors accessible by elevator

Bidet

Free toiletries

Stay rules - Mandarin Hotel Kota Kinabalu

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mandarin Hotel Kota Kinabalu

What are the check-in and check-out times at Mandarin Hotel Kota Kinabalu?

Your reservation at Mandarin Hotel Kota Kinabalu includes a check-in time of 02:00 PM and a check-out time of 12:00 PM.

Is vehicle parking offered by Mandarin Hotel Kota Kinabalu?

Yes, there is parking available at the Mandarin Hotel Kota Kinabalu. However, it is important to note that the parking is public parking and located nearby the hotel. Unfortunately, parking reservation is not possible.

What's the nightly rate at Mandarin Hotel Kota Kinabalu?

Mandarin Hotel Kota Kinabalu has rates that begin from $32. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What are the room types available at Mandarin Hotel Kota Kinabalu?

The Mandarin Hotel Kota Kinabalu offers a variety of rooms including Deluxe Queen Room with no window, Standard Single Room, Deluxe Single Room, Standard Queen Room, Superior King Room, Standard King Room, Junior Suite, Superior King Room with no window, Deluxe Queen Room, Family Room, and Superior Twin Room. All rooms have non-smoking policies, and bed sizes range from Twin to Queen and King. Occupancy varies from single to double, with some rooms accommodating up to three adults and one child.

What is there to do in Mandarin Hotel Kota Kinabalu?

The Mandarin Hotel Kota Kinabalu offers a range of leisure amenities for guests to enjoy during their stay. Guests can take a dip in the outdoor swimming pool and relax on the sun loungers while enjoying the beautiful views of the city. There is also a fitness center where guests can maintain their exercise routine with state-of-the-art equipment. The hotel also provides a spa and wellness center where guests can indulge in various massages and treatments for ultimate relaxation. In addition, there is a rooftop terrace where guests can enjoy the stunning panoramic views of the city. The hotel also offers a karaoke room where guests can showcase their singing skills. Other amenities include a coffee shop and a restaurant serving a variety of cuisines. Guests can also make use of the hotel's laundry and concierge services for added convenience.

Are both cash and credit cards valid payment options at Mandarin Hotel Kota Kinabalu?

Yes, both cash and credit cards are valid payment options at Mandarin Hotel Kota Kinabalu.