359 reviews
From
$32No. 138 Gaya Street, Kota Kinabalu, 88820, Malaysia
359 reviews
1/71
Parking
Free wifi
Room service
Free Airport Shuttle
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Mandarin Hotel Kota Kinabalu is a 3-star hotel in Kota Kinabalu, Malaysia, located about 0.5mi from the city center. Address: No. 138 Gaya Street. Reviews: 359. Price starts from $32.
Featured amenities include Parking, Wifi (free), Room service, Airport shuttle (free), Air conditioning, 24-hour front desk, Non-smoking rooms, Elevator, View, Upper floors accessible by elevator, Bidet, Free toiletries.
This property offers a practical base with easy city access, a 24-hour front desk, and free airport shuttle, plus the option to enjoy views from the upper floors.
Room choices span Standard, Deluxe, Superior, Executive, Junior Suite, and Family categories, with several variants available. Notable options include Deluxe with No Window, Deluxe Queen Room, and Standard Queen Room, alongside Superior configurations such as Superior King and Superior Twin. The Junior Suite and Family rooms offer generous space (each around 409 square feet), while other layouts range from compact to comfortable for two guests and occasionally a child.
Amenities include parking, free wifi, and room service, plus a complimentary airport shuttle, air conditioning, and a 24-hour front desk. Non-smoking rooms are standard, and convenient facilities like an elevator and a view add to the stay, with many rooms featuring a bidet and complimentary toiletries.
Payment options include cash and major cards: Mastercard, American Express, Visa, JCB, UnionPay debit card, and UnionPay. A practical base for travelers seeking a flexible hub in Kota Kinabalu.
Closest airports
Kota Kinabalu International Airport
3.5miParking
Free wifi
Room service
Free Airport Shuttle
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
View
Upper floors accessible by elevator
Bidet
Free toiletries
Show 9 photos
Superior, 2 Twin Beds
2 Twin Beds
130 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
+
More details
This twin room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries.
Show 8 photos
Standard, Single
1 Twin Bed
85 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
+
More details
This single room features air conditioning and a flat-screen TV. The private bathroom comes with a shower and free toiletries.
Show 6 photos
Superior, King Size, No Window
1 King Size Bed
150 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
This double room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries. Please note that this room does not have a window.
Show 11 photos
Family
1 Twin Bed
1 King Size Bed
410 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
x8
+
x4
More details
Offering additional space, this family room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries.
Show 9 photos
Superior, King Size
1 King Size Bed
150 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
+
More details
This double room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries.
Show 5 photos
Deluxe, No Window
1 Queen Size Bed
140 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
This double room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries. Please note that this room does not have a window.
Show 4 photos
Deluxe, Single
1 Twin Bed
120 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
+
More details
This single room features air conditioning and a flat-screen TV. The private bathroom comes with a shower, a hairdryer and free toiletries.
Show 4 photos
Standard, King Size
1 King Size Bed
130 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
+
More details
This double room features air conditioning and a flat-screen TV. The private bathroom comes with a shower and free toiletries.
Show 14 photos
Junior Suite
1 King Size Bed
410 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
x5
+
x3
More details
Show 9 photos
Deluxe, Queen Size
1 Queen Size Bed
140 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
+
More details
Show 5 photos
Standard, Queen Size
1 Queen Size Bed
110 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
+
More details
Show 2 photos
Superior, With Window
140 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Superior Room With Window
8.4
359 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Anonymous
8.2
July 2025
The location is the main consideration if you want to have a walking distant to Gaya street. The hotel is located in front of the Gaya street. However, if you are staying during weekends and room is at level 1 and 2, then you will hear some noise in the early morning (Saturday and Sunday only) when the vendors are setting up their tents and products. Room is clean as I learn it just renovated as this hotel is in operation since 1997.
If you are self-drive then you may have to look for street parking or public parking just opposite and behind the hotel. Remember to pay parking as the enforcement is doing their job very well. Payment is done using parking app (no cash). Hotel staff should make it a SOP to warn hotel guest about parking when check-in guests are self drive. Especailly the public space behind the hotel during saturday and sunday as this parking space is used solely for morning market. It will be very sorry if you park your car during Friday night and you need to move your car the next morning as by then your car will be surrounded by tents and products, not to mention the parking ticket.
Jill
8.2
August 2024
The staff were awesome and very helpful. Good English is spoken at the desk. They changed our room on request after the incessant lift bell and the loud rubbish collection in the street prevented us from sleeping. The room we spent the last 2 nights in was great #9614. Housekeeping were cheerful and diligent. Everything was spotless and the pure cotton sheets were a real luxury. The hotel is 5 - 10 mins walk from the waterfront and there are innumerable cheap and cheerful local eateries within a few minutes, by foot. The route from the airport was direct.. A jug and a refrigerator in the room were very helpful.
Our initial room ( #9401) was on the fourth level and just down the corridor from the lift. Ask for a room on the 6th level, particularly on a Sunday night when the hour long rubbish collection begins at midnight. In order to avoid the disruption of the lift ding - dong, ask for a room around the corner from the lift and the stairwell. The aircon in our first room did not work . More direct light to enable reading would be good. The internet dropped out frequently.
Hoong
9.1
June 2025
The location is perfect. It's very convenient and there are many restaurants nearby. Night / morning market is in front of the hotel. We booked 2 rooms, a family and king size room, both rooms are quite comfortable especially the family room which is rather spacious.
The room is a bit dark, a few more lamps or lighting would be nice. While the location is good, the market will cause a bit of noise.
Ursla
8.2
August 2024
Next to Gaya Street ,easy to find food and buy things. Near to convinient store. ATM machine is either in the convenience store or next to it is a bank. Room is clean and comfortable.
TV was broken only can hear the sound of tv.
Caroline
10
December 2024
overall. but because i stayed during the weekend .. be prepared with all the loud noises below the hotel as they held the night market weekly. arrived after work at 10ish pm, the receptionist is an angel. bless her for upgrading my room. it was spacious !!!
Robert
8.2
February 2025
Hot shower. Water pressure strong. Airconditioning was good. Tidy and clean
The lingering smell of cigarette smoke in the room. Must have been from the previous guest despite a "NO SMOKING" rule. Should have been enforced more strictly and forcefully
Asrul
10
January 2023
Booked by my husband for our travel from Seoul to KK. Was a nice surprise, beautiful wallpapers and clean rooms. When we reached from Airport at 4 am, the staffs were there and we checked in without any problems. Vincent, one of the staff, was very helpful. He arranged a one day trip plan for us to go around Kundasang. This hotel is also just next door to Gaya Market, and walking distance to many eateries. Overall, we enjoyed our stay and hope to repeat our trip next time 👍🏻
None
Chloe
8.2
October 2023
Very central location, very friendly receptionist and clean room, albeit quite dark. We were upgraded to a room with window so imagine a room without window to be too dark
2 of the 4 main lights in the room weren’t working
Ulla
10
August 2024
The location was superb, just around the corner from Gaya street. Lots of restaurants nearby. Would stay here again. The staff was very helpful.
Nothing to complain about.
Tien
8.2
January 2025
Good room size and location was near many eatery
The lighting seems dim even when you have switched on all the lights within the room. Kind of old and probably needs some refurbish.
Attractions
Kota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.2miSignal Hill Observatory Platform
0.3miKota Kinabalu Wetland Centre
1miSabah State Mosque (Masjid Negeri Sabah)
1miNorth Borneo Railway
1.3miSabah Museum (Sabah State Museum)
1.5miGaya Island (Pulau Gaya)
4.1miTunku Abdul Rahman National Park (TARP)
4.4miManukan Island (Pulau Manukan)
4.9miSapi Island (Pulau Sapi)
5miMonsopiad Cultural Village
6.4miMari Mari Cultural Village
8.7miAttractions
Kota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.2miSignal Hill Observatory Platform
0.3miKota Kinabalu Wetland Centre
1miSabah State Mosque (Masjid Negeri Sabah)
1miNorth Borneo Railway
1.3miSabah Museum (Sabah State Museum)
1.5miGaya Island (Pulau Gaya)
4.1miTunku Abdul Rahman National Park (TARP)
4.4miManukan Island (Pulau Manukan)
4.9miSapi Island (Pulau Sapi)
5miMonsopiad Cultural Village
6.4miMari Mari Cultural Village
8.7miAirports
Kota Kinabalu International Airport
3.5miParking
Free wifi
Room service
Free Airport Shuttle
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
View
Upper floors accessible by elevator
Bidet
Free toiletries
Accessibility
Upper floors accessible by elevator
Bathroom
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Air conditioning
Elevator
Family rooms
Hardwood or parquet floors
Non-smoking rooms
Room service
Internet
Free wifi
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Parking
Room Amenities
Clothes rack
Services
Wake-up service
Wake-up service/Alarm clock
Transportation
Airport drop-off
Free Airport Shuttle
View
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Public parking is available at a location nearby (reservation is not possible) and costs MYR 1.10 per hour.
Child policies
Children of all ages are welcome.
Children 7 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
The price in MYR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Cash
Visa,
American Express,
JCB,
Mastercard,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
What are the check-in and check-out times at Mandarin Hotel Kota Kinabalu?
Your reservation at Mandarin Hotel Kota Kinabalu includes a check-in time of 02:00 PM and a check-out time of 12:00 PM.
Is vehicle parking offered by Mandarin Hotel Kota Kinabalu?
Yes, there is parking available at the Mandarin Hotel Kota Kinabalu. However, it is important to note that the parking is public parking and located nearby the hotel. Unfortunately, parking reservation is not possible.
What's the nightly rate at Mandarin Hotel Kota Kinabalu?
Mandarin Hotel Kota Kinabalu has rates that begin from $32. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What are the room types available at Mandarin Hotel Kota Kinabalu?
The Mandarin Hotel Kota Kinabalu offers a variety of rooms including Deluxe Queen Room with no window, Standard Single Room, Deluxe Single Room, Standard Queen Room, Superior King Room, Standard King Room, Junior Suite, Superior King Room with no window, Deluxe Queen Room, Family Room, and Superior Twin Room. All rooms have non-smoking policies, and bed sizes range from Twin to Queen and King. Occupancy varies from single to double, with some rooms accommodating up to three adults and one child.
What is there to do in Mandarin Hotel Kota Kinabalu?
The Mandarin Hotel Kota Kinabalu offers a range of leisure amenities for guests to enjoy during their stay. Guests can take a dip in the outdoor swimming pool and relax on the sun loungers while enjoying the beautiful views of the city. There is also a fitness center where guests can maintain their exercise routine with state-of-the-art equipment. The hotel also provides a spa and wellness center where guests can indulge in various massages and treatments for ultimate relaxation. In addition, there is a rooftop terrace where guests can enjoy the stunning panoramic views of the city. The hotel also offers a karaoke room where guests can showcase their singing skills. Other amenities include a coffee shop and a restaurant serving a variety of cuisines. Guests can also make use of the hotel's laundry and concierge services for added convenience.
Are both cash and credit cards valid payment options at Mandarin Hotel Kota Kinabalu?
Yes, both cash and credit cards are valid payment options at Mandarin Hotel Kota Kinabalu.
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