2,293 reviews
From
$183-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, 88000, Malaysia
2,293 reviews
1/60
Free wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Wheelchair accessible
Non-smoking rooms
Kitchenware
Promenade Service Apartment is a 2-star apart-hotel located in Kota Kinabalu, Malaysia, just 0.2mi from the city center. Designed for practical travelers, it blends simple comfort with budget-friendly convenience.
Found at 3-G-17, Lorong Api-Api 2, Api-Api Centre, this property has earned 2,309 reviews and offers a minimum price starting from $18 per night. Guests can enjoy free Wifi, air conditioning, a kitchenette with kitchenware, and a 24-hour front desk. Parking and shuttle service are available for an extra charge.
Additional amenities include a tour desk, wheelchair accessibility, non-smoking rooms, an elevator with access to upper floors, a bidet, and kitchen facilities. The setup fits short stays or longer visits for travelers seeking a simple, convenient base in Kota Kinabalu.
Promenade Service Apartment presents a practical, wallet-friendly launchpad for exploring Kota Kinabalu, with a broad roster of lodgings that scales from compact Studio options to sprawling Family Deluxe suites and even a Penthouse Apartment. The lineup suits solo travelers, couples, groups, and large gatherings, accommodating anywhere from 2 up to 10 guests.
Space options span from the generous 2681 sqft Penthouse Apartment to 603 sqft Family configurations, and mid-size Studio layouts such as Studio with Kitchenette at 453 sqft or Deluxe Studio at around 452 sqft. Whether aiming for intimate comfort or room for a small crew, there are plenty of ways to tailor the stay.
Amenities and planning help are built in: a 24-hour front desk keeps things running smoothly, and a tour desk helps map out Kota Kinabalu adventures. For easy logistics, parking or shuttle service is available for a fee, and several accommodations include kitchen facilities or a kitchenette with kitchenware for convenient self-catering. Beispielen of payment options include Cash, Visa, Mastercard, and American Express.
Closest airports
Kota Kinabalu International Airport
3miFree wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Wheelchair accessible
Non-smoking rooms
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Bidet
Show 6 photos
Studio, Queen Size
1 Queen Size Bed
450 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x5
+
x3
More details
This air-conditioned studio includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Show 6 photos
Family Deluxe, 2 Queen Size Beds
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. The family room offers a wardrobe, an electric kettle, a tiled floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Show 12 photos
Family
2 Double Beds
605 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x8
+
x4
More details
This family room features a seating area, air conditioning, flat screen tv and electric kettle.
Show 5 photos
Budget, 2 Twin Beds, No Window
2 Twin Beds
140 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Show 4 photos
Standard, No Window
2 Twin Beds
250 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Show 4 photos
Deluxe Studio, 2 Twin Beds
2 Twin Beds
450 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
This air-conditioned studio includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Show 4 photos
Family Superior
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Show 4 photos
Family Superior, 2 Queen Size Beds
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Show 4 photos
Budget, Queen Size, No Window
1 Double Bed
140 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Show 4 photos
Standard, Queen Size
1 Queen Size Bed
195 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x4
+
x3
More details
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Show 12 photos
Studio, Kitchenette
455 sqft
Kitchen
Kitchenette
Free wifi
Flat-screen TV
x5
+
x3
More details
This studio has a balcony, furnished with a well-equipped kitchenette, a sofa and a flat screen TV.
Show 5 photos
Family Deluxe
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
Family Deluxe Room
7.9
2,293 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Yvone
8.2
June 2025
The room is spacious. Can walk to different places easily, such as a grocery shop. Near the shopping malls. The staff are kind, you can request water bottles everyday from them.
Very noisy at night. You can hear someone singing karaoke, or the motorbikes, or the car during midnight. So you have to bring ear plugs, otherwise the whole night you may cannot sleep. There is no place for you to hang your clothes in the bathroom. The hanger is locked in the cupboard, so you better bring your own hanger. The refrigerator is not working.
Ng
8.2
September 2023
Interior of the room are perfect, clean and spacious rooms with new renovation at room and toilet. At the super cheap price and worth to get this bigger room in the KK town centre. Convenience for foods and shopping around the apartment.
Exterior corridor and share lift with low cost apartment residences resulted uncomfortable feel for ladies as many foreigners are going in/out at that areas. No free parking and cannot find it from google map. Advisable to search for Hong Leong bank Jalan Api-api which is beside the reception of the apartment.
Sasha
8.2
July 2025
1) The location: It just walking distance each of the places ie Gaya Street, Center Point, Philippines Market and shop lots. 2) Room: It was okay, just the bathroom door they need to fix it. It was not properly fixed. You need to fix this before the guest(s) coming. Owh ya, the room located at the 1st floor and u need to go by staircase if you choose normal room (no Kitchenette and window) 3) Cleanliness: the room was okay, comfy, large queen bed, clean and got hair dryer too. 4) Amenities: surrounding with other shops ie 99 Speed Mart, mamak Stall, reflexing massage, etc
So far nothing much. Just the hotel needs to fix the bathroom door and checking every room and fix whatever is necessary.
Anah
8.2
November 2024
Affordable price. Good location. Under ground parking verry affordable price if u need to park your car for a long time. I like the customer services.very friendly. They event ask me via whatsapp if I need someting. The room also clean and big enought for us.I like the room.
My room (family room block 4/5, forgot the room number) very noice like some one walking around the room (i thing the uper room) at the mid nite and its difficult for us to get sleep.The TV in our room didn't work.so along we stay at the room we cant watch tv. Hopefully the service apartment will take note about thats.
Colin
10
June 2025
The staff were friendly and courteous. The room is big, clean and has a little kitchen. Rice cooker, induction cooker, water boiler, fridge in the room. The air conditioner works fine. Iron + board in the closet (closet is also huge). TV is also good. No Netflix but there's fast Wifi in the room. Water heater also works. Big bathroom too.
No complimentary toothbrush. No biggie. It's OK because 7-11 is near and I bought my toothbrush + toothpaste there. Shower cream + shampoo (all in one) is available in the shower. Not sure about vehicle parking. If I'm not mistaken, if you park in the basement area, it's free. I didn't want to make a fuss about it so I just paid using the KK Parking app and parked in front of the building. (Yellow parking area).
Kasthuri
8.2
August 2024
Good
Was in aprtment , the lot was clean but the apartment was not Poor maintenance and paint peeling away
Khamis
10
September 2024
The room is clean, toilet smells nice and well maintained. The location is very good, nearby with the affordable restaurants, has mamak and 24 hour 7/11 downstairs. The food there is fairly cheap, and easy to access. The room is spacious, with a lot of facilities. The staff was very kind to help me when I accidentally locked out from my room.
The lighting maybe? Well because it is quite a dim room by the morning. I had to do my make up inside the toilet for the better lighting. And the bathroom door made with glass, slightly improper for the family members to stay together.
Elisa
8.2
April 2024
Complete facilities for cheap price
Anisha
9.1
August 2025
Had a decent stay here. Staff were all friendly and helpful. There’s a WhatsApp number to ask for anything. Room was big and comfortable. AC, Hot water, kettle. Location is good with a lot of restaurants near by and 7/11 downstairs or 15 mins away from the busier areas e.g the mall. The building itself is a bit weird like an old parking lot but the rooms were all fine. There are a few blocks with lifts to all floors.
Daphiny
9.1
November 2024
To be honest , I did not expect much of the place because the exterior was quite old . Then , I saw the room . The room was phenomenal . Very neat and tidy . I stay in studio room and for me it was big and spacious . All the kitchen hardware was very clean . Definitely staying here again 💕
My dislikes was the route to the room . It was very confusing . I got lost once . I can’t use another route or else I’ll be lost 😅 Need to upgrade on the routing system so it will be more convience in the future .
Attractions
Sabah State Mosque (Masjid Negeri Sabah)
0.6miNorth Borneo Railway
0.8miKota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.9miSignal Hill Observatory Platform
0.9miSabah Museum (Sabah State Museum)
1miKota Kinabalu Wetland Centre
1.6miGaya Island (Pulau Gaya)
4.1miTunku Abdul Rahman National Park (TARP)
4.3miManukan Island (Pulau Manukan)
4.5miSapi Island (Pulau Sapi)
4.8miMonsopiad Cultural Village
6miMari Mari Cultural Village
9.1miAttractions
Sabah State Mosque (Masjid Negeri Sabah)
0.6miNorth Borneo Railway
0.8miKota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.9miSignal Hill Observatory Platform
0.9miSabah Museum (Sabah State Museum)
1miKota Kinabalu Wetland Centre
1.6miGaya Island (Pulau Gaya)
4.1miTunku Abdul Rahman National Park (TARP)
4.3miManukan Island (Pulau Manukan)
4.5miSapi Island (Pulau Sapi)
4.8miMonsopiad Cultural Village
6miMari Mari Cultural Village
9.1miAirports
Kota Kinabalu International Airport
3miFree wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Wheelchair accessible
Non-smoking rooms
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Bidet
Accessibility
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Bathroom
Bathtub or shower
Bidet
Hairdryer
Private Bathroom
Shared toilet
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Building Characteristics
Private apartment in building
Food & Drink
Minibar
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Facilities for disabled guests
Family rooms
Non-smoking rooms
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Transportation
Car rental
Shuttle service
View
City view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
The price in MYR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Promenade Service Apartment?
The established timings at Promenade Service Apartment are: Check-in after 02:00 PM and check-out before 12:00 PM.
Is free parking available at Promenade Service Apartment?
Yes, there is parking available at Promenade Service Apartment. It is a public parking area located nearby. While parking charges may apply, no reservation is required.
How much does a stay at Promenade Service Apartment cost?
The entry-level price at Promenade Service Apartment is $18. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at Promenade Service Apartment?
The Promenade Service Apartment offers a variety of room types including Studio Rooms with Kitchenettes, Deluxe Studios, Budget Twin Rooms (No Window), Queen Studios, Superior Family Rooms, Budget Queen Rooms (No Window), Deluxe Family Rooms, Standard Queen Rooms, Standard Twin Rooms, and Family Rooms. The rooms range in size from 140 sqft to 603 sqft. All rooms are non-smoking and can accommodate either 2 adults and 0 children or 2 adults and 1 child (with some family rooms accommodating 4 adults and 1 child). The bed sizes vary between Twin beds, Queen size beds, and Double beds.
What activities does Promenade Service Apartment offer?
Guests at Promenade Service Apartment can enjoy a variety of leisure amenities during their stay. The hotel features a swimming pool where guests can relax and take a refreshing dip. There is also a fitness center available for those wishing to stay active and work out during their stay. Other amenities listed include laundry facilities and a business center, which can be useful for guests needing to do laundry or complete work tasks while away from home. Unfortunately, the specific details about additional leisure activities or amenities at the hotel are not provided in the available data.
Does Promenade Service Apartment accept credit cards?
Yes, Promenade Service Apartment accepts credit cards. They accept American Express, Mastercard, and Visa. Additionally, cash is also accepted as a payment method.
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