Great place to staycation for release the stress. Easy access to Sunway Pyramid, easy to get many choice of foods and even easy for check in and check out. First time ever see got machine service system to proceed check in and check out time.

All is smooth and rileks. Nothing I dont like it.

I had a wonderful experience at this hotel! The room was spotlessly clean and well-maintained, which made my stay very comfortable. The housekeeping staff were friendly and thorough, ensuring everything was perfect throughout my stay. The bed was incredibly comfortable, providing a great night's sleep after a long day of exploring. I also loved that the TV had Amazon Prime, allowing me to relax and watch my favorite shows and movies. Overall, the staff were helpful and welcoming, making sure I had everything I needed. I’ll definitely be coming back next time I’m in the area!

Breakfast was okay as it was a truly Malaysian Bfast at a Mamak shop. You will be given a bfast coupon and at the shop there is a list to choose from. Room was more then my expectation as bed n pillow was comfortable and the room size was just nice. Places to eat is no issue here as if you don't prefer the mamak shop, the are a lot of eating place in Sunway Pyramid which is less than 3 min walk.

Water pressure when showering was a bit low but if you are more on environmentally person it is just nice. Not much to watch on TV as all via the web. For those with family maybe either stuck on You Tube or Netflix or other web providers. (signed in to your own account). But if most of the day are for exploring out and then a place to be back it is a comfortable and nice hotel to be.

Location was great and the room was very spacious! The common areas were lovely and we appreciated there was a water dispensor too. There was an elevator/ramp option which was very useful for my elderly mum. The staff were very kind, and helped give directions with where to eat or the closest money changer etc.

The bathroom door was difficult to close, the pipe under the sink was leaking which lead to a constant damp smell. The shower floor was non slip (which was great) but a shower curtain would help prevent water splashing everywhere.

I recently stayed at Blue Lagoon Hotel, and I have to say, it was an amazing experience! The room was spotless and well-maintained, which made my stay feel extra comfortable. What really stood out to me, though, was the exceptional service from the staff. They were friendly, attentive, and went above and beyond to make sure all my needs were met. The hotel truly provided top-notch services that made my stay memorable. Highly recommend it to anyone looking for a great place to stay!

NOTHING

The room was immaculate, and the services were top-notch—staff were friendly, professional, and always willing to help. One of the best things about the hotel is its location. Sunway Pyramid Mall is just a short walk away, which made shopping and dining so convenient. There are also plenty of food options nearby. Everything was perfect, and I highly recommend this hotel for anyone looking for comfort, great service, and easy access to shopping and dining!

NO

The front desk woman when we checked in, she was very nice, always smile, and say hello to us. Our room was clean and bed was comfortable. Nice warm and powerful shower. The hotel located just opposite the Sunway mall so it’s very easy to walk to. The hotel provided free refills water which is very nice. The Wi-Fi works perfectly. It was a very nice stay, if we ever come back to Sunway, we will definitely stay here again. Thank you 🙏🏽🙏🏽

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Very very clean, comfortable bed, strong air con, friendly and helpful staffs, room size is bigger than what we thought it’ll be. It would be great if they provide indoor slippers. Location wise is alright, near sunway pyramid, sunway lagoon, convenient stores and etc.

Noisy, bad soundproof system. You can hear people talking, knocking, phone vibrating, things moving, door closing sounds from the room next door. If you don’t mind then this will be an ideal budget hotel.

It's location right next to the up-market hotels and the shopping centre, and beside 24-hour eating and convenience shops. The staff were friendly and helpful. My wife left behind her pair of earrings, and while boarding our onwards flight, i received a message saying it was found.

Rather small room... but for the price and the location, I'm not complaining!

"I had a wonderful stay! The room was spotless and incredibly well-maintained. It was clear that great attention to detail had been paid to cleanliness. The toilet was also immaculate, with everything in perfect condition. I really appreciated the neat and tidy environment, which made the whole experience even more enjoyable. Highly recommend this place for anyone looking for comfort and cleanliness!"