The hotel is right in the Centro district, just three blocks from the Malecón. The rooms are modern and clean and the staff is very friendly. The balcony has a full glass doors which bring in lots of light and views. Each room has split airconditioning and is very quiet.

Our room faced the street and we could hear the occasional car or people at night. The balcony door and windows let in quite a bit of sound. A solution would be for the hotel to put a pedestal fan in each room which can be used to generate white noise.

I liked the location from the hotel.

I did not like the attitude from the man who is at the front desk. He looked tired or angry at times. It is not a good attitude from the front desk staff. I totally dislike him. The price is expensive for the uncomfortable beds, quite hard to sleep. There was a lot of noise at nights, you are not able to sleep properly. If you requiere something is not possible because the front desk is gone at 11 pm. Not to mention the woman at the same place had a really nice and friendly attitude, totally different from the man called israel. Cold water is not an option when you want to wash your hands. It doesn’t flow well.

The location was great. Very walkable. Very clean room and friendly, helpful staff.

Not all rooms had a mini-fridge and the Internet could be slow.

One of the cleanest hotels I've ever seen. This is an elegant, modern boutique hotel. Tasteful decor in lobby, hallways, room. Great pool (the smaller part is not a hot tub, fyi, but slightly warmer than main pool). Pool area was so pleasant to lounge in. Fast elevator. Spacious, comfortable rooms. AC worked well. Staff were friendly and accommodating. Fantastic location, close to the Malecon and countless restaurants. Nice balcony to take in the views. We would definitely return.

For the price, we would've appreciated some kind of fridge in the room and better coffee. There exists a station with instant coffee and hardened sugar on the second floor. So many cafes in the area, not a big deal. Beds/pillows firm. Distinct yet tolerable odour of sewage gas emitting from the shower drain. Small complaints within a pleasant overall experience (⁠◍⁠•⁠ᴗ⁠•⁠◍⁠)

Location is wonderful… walking distance to many restaurants and the malecon. Pool is pleasant and quiet ( though not heated !) Staff is very friendly, welcoming, and helpful with requests. The hotel is very clean and neat.

Lighting in room was dim making it hard to read, apply makeup, etc. There were limited electrical outlets in the room, making it difficult to plug in smart phones and watches, Cpap machine, hairdryer, etc. The shower water pressure was quite low but that may be something that can’t be remedied. The room had only one chair for seating besides the bed. We asked for and got another, though. We would have like a couple of drinking glasses for brushing our teeth! Our room did not have a closet so we had to ask for a clothes rack, which we got, but we had no hangers!

First thing was the delightful and kind lady at the desk Marta...i asked if they could put a small fridge in my room and a short time later it was done. I liked the quietness of my room and everything was what I was hoping for. I will definitely be coming back next year!

It would have nice if I could have left my small piece of luggage at the front desk for an hour or so without having to be charged $500 pesos...so I took my luggage with me when I checked out!

If you're interested in staying near the Malecon, this is a great spot. Just 3 blocks to the strip. I loved walking along the ocean every day and would eat dinner in the Zona Romantica and then stroll back to my room in the warm evening. The room is simple but comfortable, the staff friendly and the location great.

I would have LOVED a refrigerator in my room to keep some cool drinks but there is a corner store just next do the hotel so it's easy to pick up a cold drink there.

Very comfortable stay for us. The room was clean. AC was working great. The bed was very comfortable. The location is very good, walking distance to everything. The staff are very friendly and helpful. One of the few hotel in downtown with a parking which was great. We had a fridge in the room.

Some stuff mentioned in the listing wasn’t there. No Safe in the room, or hairdryer. I didn’t really mind. Some noise at night. There was a dog in the building that was barking at night. Also I could hear water dripping somewhere in the wall. Nothing big but the sound was annoying at night.

Smaller hotel which we loved. Very clean and modern. Staff was very helpful and location was perfect in Centro. Also very quiet. Beds very comfortable.

The wifi was terrible except for at pool. Pool wasn’t heated. Wish they offered complimentary water jugs on each floor to refill water bottles as they do at other hotels. Also complimentary coffee in the am(not instant) would be nice.

It was excellent, since we arrived people at the front desk were very polite and friendly. There was a problem with my air conditioner on the first night and we couldn’t sleep well but we arrived at the hotel after dinner around 12:00 in the mid night and there close the office at 11:00pm but next day they fixed it right away and and after then everything was perfect. I do recommend this hotel, is close to malecón where you can walk and there are a lot of stores and restaurants; it is about 3 to 4 minutes walking distance to the malecón. The reviews of other people before me helped me to take this hotel, I hope this one help you a little.

They did not check the room air conditioner right before we arrived or with us when we arrived.