The room was spacious, spotless and well appointed. Exceptional for its size and age. Pool was amazing as well as all amenities c staff is very friendly and welcoming. Housekeeping being Dona was outstanding Gracias!🙏💐The treatment given to my dog was amazing. Her gifts are being used daily. Gracias from Xena 💗🐾🐾

I’m recently a widower travelling with small dog. I had my Condo rented with overlap so stayed at this pet friendly hotel. Grounds, amenities staff, housekeeping weee amazing.

Both the bathrooms had black mold around the sinks and in the shower enclosure, the shower drains in both bathrooms drained very slowly, the kitchen sink was dirty around the taps, all this when we moved in.

Better cleaning BEFORE we moved in.

The property is beautiful and very well maintained; most of the staff speak English and are very helpful. My room was clean and the bed was comfortable. (On my second day I discovered there is a restaurant with good coffee.) There is a supermarket in walking distance which includes lots of food places.

My room did not have amenities like a coffee maker or hair dryer. The lighting in the bathroom was poor, no Netflix on the TV.

Got to my room went back to reception and asked for a fridge paid a little extra and I got a full 1 bedroom suite. Perfect could cook my own meals.

Nothing to complain about.

The hotel has several buildings located in a garden with enough space between them to offer privacy. The buildings are old but everything was very clean and well maintained. We hope that their business will go well enough and they will make enough profit to also update the bathrooms.

very friendly staff, great breakfast menu in Restaurant large clean pool, comfortable loungers, comfortable beds in our room , strong wifi, lots of hot water, close to many restaurants, close to 2 shopping malls and large grocery store. large grass fenced dog park across the Hwy ftom a public beach access .

the lamp shade in our room had seen much better days and the white sheer curtains needed washing

We booked 4 nights and were ready to check out after 1. The ajoining room next to ours was so loud, we started whispering. It sounded like everybody in the hall was in our room...horrible. for $84 in mexico, not worth it. Been coming here for years. You can do better! We upgraded to a $110 suite and got more than we expected. About 900 sq ft. Super comfy bed and quiet. Spend a little more and you will enjoy it if you dont need a really clean, modern condo type place. Floor is dirty, fawcett spins around, usual mexico stuff. About a block to the beach. Food court is right outside the gate and big grocery store and mall are a 10 minute walk.

Its the 1st of march and the pool is just barely warm enough. Beautiful and perfect, but cold. Dislikes...as above, our standard room was horrible. Suite is great. Dont bother with prepaying for breakfast. 3 silver dollar size pieces of bread, juice,coffee and a pretty, but tiny, fruit plate. We pre paid $12 per day and blew off the breakfast for the last 2 days and cooked our own. Not worth it!! It took an hour and a half the second day. They have 3 people working 10 tables! They try to be classy and go very slowly...takes forever

The pool! And the grinds were maintained beautifully! That’s grounds!! They have a wonderfully cared for property!’

Nothing!! Friendly staff and pet friendly!!

Great location! We took our dog so we also enjoyed the flexibility of having a big dog at the hotel. Pool was refreshing and breakfast was great! The staff was extremely polite and helpful! We would definitely go back.

No Elevator No shampoo/conditioner Hotel only provided bath towels not wash cloth & hand towel.

Very friendly and helpful staff.

upon checkin my wife noticed the floor had not been cleaned in our room. We found a broom and dustpan and cleaned it ourselves.