Just across the bus station, the hotel is a very convenient choice for catching buses in odd hours (with a 24-hour reception desk really manned with staff). Room is clean and spacious. Bathroom is clean too with an acceptable hot shower. Common area has a few sofas and they are very generous in turning the A/C to cool the place. A shout-out to the young receptionist who gave a 5-star services though i didn't catch his name. I arrived at 5am in the morning and was about to drop my bag before check-in in the afternoon. I then realized I made a mistake and booked the room the night before and they therefore cancelled my reservation. The young gentlemen immediately offered me a room at the same price for tonight, and I could use the room immediately. And he speaks impeccable English. But other receptionists are less impressive.

The A/C in the room is relatively weak. It's acceptable in November, but not sure in summer months. They do have currency exchange services, but rates are bad.

I have stayed at Hotel El Espanol many times in the past. This trip I was traveling with my friend and she agreed with me: This is a well-managed hotel, the staff is excellent, and this is one of the cleanest places I’ve ever stayed in — it’s a very comfortable place to stay. Great neighborhood with easy access to the ADO bus station to make day trips all over the surrounding area and there is a nearby plaza as well as many food options, laundries, and stores. Ez walk to the cathedral and Mercado San Benito. We loved the pool and sun deck area. The pool area attendant cleaned every morning and afternoon — great place to get sun, also!

I love Hotel El Espanol. I have stayed here at least 10 times over the past 5-6 years.

Clean, well-maintained property (at check-in, I noticed my bedside light was not working and asked about it: fixed immediately). Quiet at night and excellent staff. We received excellent recommendations regarding Cenotes to visit in the area and tips on traveling to and from Parqu Kukulcan to see the Leones play baseball. Great location with good and affordable food available at the hotel and nearby. 1 minute walk to ADO terminal.

I liked everything. This is the 4th time I have stayed there.

The location was perfect

That i was charged an extra night when i had been approved to arrive early, wish they had explained that that meant having to pay and extra night so i could check out at the time I wanted.

We liked everything so much that this review is for an extra night we added! Great management ahd staff at this hotel. Particularly help was Martin because my companion does not speak Spanish but she and could communicate with Martin in English.

We liked everything.

The staff is very friendly and the hotel is clean. The hotel has a pool and you can relax.

I didn't get hot water from 2nd day

This hotel is right across the street from the historico ADO bus station. Plenty of restaurants and street food close by. Most of the tourist spots are several minutes walk from this location.

Door to room did not have a secure lock from the interior.

Everything was excellent, except for the ac. It was noisy and it really didn´t cool as it should have.

The ac. It didn´t work properly.

Nice location, directly across the ADO bus terminal. The staff is very friendly and check in went smooth. The room is cleaned daily and the ac works well

I have stayed here before. This hotel is still perfectly located near the ADO bus terminal and it is still a fantastic value. The staff is helpful and the facilities are clean.

I like everything about this property. Have stayed here before.