Everything was almost perfect. The personnel were helpful and top-notch ; Chorouk from guest relations. Zakaria , Hafsa, Hani, Omaima from the front desk. Fatna, kenza, Najat from housekeeping. Ridwan, Al-Mehdi, Amine from the concierge. Sorry if i forgot some names, but the whole team is amazingly professional. The hotel is surrounded by the sea, the mall, and a lot of Cafés and restaurants.

I wish they could add to the breakfast menu some more choices.

I highly recommend Pestana Casablanca hotel. I am always having a great experience at the hotel as it is my favorite in Casablanca! Their fantastic staff, comfy rooms, safe and secure environment, and great location by the seaside and shopping mall; are the best parts! I would like to express my sincere gratitude to Ms.Chorouk for her dedication and commitment to ensuring an amazing experience for her guests. Thank you for your warm welcoming, wonderful hospitality, cheerful smile, lovely ethics and for always being avaliable. Your kindness and helpfulness are highly valued! Also, I would like to thank Mr.Zakaria for his cordial reception, professionalism, and willingness to assist at any time. Thank you for your continuous great attitude in providing all the optimum efforts and exceptional services to enhance my stay everytime I visit the hotel. All of that are greatly appreciated! Thank you all for always providing such a delightful stay. Actually, this hotel felt like a natural home away from home!

Location, comfort, cleanness, and above all, the professional wonderful staff; namely Zakaria, the front office manager , the amazing Hafsa, Omaimah ,the top help Hani. Amine and El-Mehdi from the concierge. Housekeeping staff was polite and helpful, too. In short, this is the place to stay at in Casablanca.

Nothing

I recently stayed at Pestana Casablanca, Seaside Suites & Residences, and I must commend it for an outstanding experience. From the moment I arrived, the staff exhibited remarkable professionalism and warmth, making my stay both comfortable and enjoyable. I would particularly like to highlight the exceptional service provided by the Guest Relations Manager, Chorouk. Their dedication and proactive approach made a significant impact on my stay. Chorouk was attentive, addressing all my needs promptly and with a genuine personal touch that truly enhanced my visit. The facilities at Pestana Casablanca were excellent, offering a perfect blend of luxury and convenience. I highly recommend this hotel for anyone seeking a memorable stay by the sea. A special thank you to Chorouk for their outstanding contribution to making my visit so pleasant!

Everything was great.

The water in the bathroom sink was extremely hot, almost like boiling water. I reported the issue to the front desk to have it fixed. The gentleman at the front desk assured me that he would send someone immediately to resolve the issue. Unfortunately, nothing happened, and we had to wash our hands in the kitchen area instead. I didn't expect to encounter such a basic issue.

The SIDE sea view Quite, no traffic noise The location is amazing, right on the beach, next to a mall Shaded and secured underground car parking

The AC unit was broken, I had to call the maintenance team to fix it This is not my job to ask maintenance team to do their job The room must be inspected before the guests arrive. While the room was spacious, the amenities supplied were not as good (or enough) as on standard similar hotels On the morning breakfast buffet, it was basic, I was surprised that I had to ask for honey every time, I don't know why the management keeps on hiding honey, strange behaviour.

The Manager was very gentle and help us a lot wit local things and he make sure we had a perfect stay at his hotel. Location was realy perfect, 1 min from beach and 1 min from mall and restarants at the beach. The location is very calm and this in middle centre of Ain diab, wich is very busy wit clubs. So when you come home to your appartment you can rest again.

book without breakfast, because 1 min away you have a perfect breakfast in a restaurant for cheap

My recent experience at the hotel near the beach in Casablanca was simply exceptional. The staff, both day and night, were incredibly welcoming and smiling, providing impeccable service at all times. Their dedication to making my stay as comfortable as possible did not go unnoticed. Their professionalism and kindness truly added to the overall experience. I want to express my deepest gratitude to the entire team for their warm hospitality and outstanding service. Thank you so much for making my stay so memorable and enjoyable. I highly recommend this hotel to anyone looking for an unforgettable experience in Casablanca.

The location of Pestana is amazing. You can easily get everywhere. When you wake up in the morning you hear the ocean. Ocean, cafes, small shopping center are next to the hotel. The view of the ocean is magnificent. The girls (guest relation) are so hospitable and helpful. They sent us fruit and sweets like a present when we came and also made a surprise (small cake) for my husband birthday. It was very kind and lovely. Thanks so much!!!

The location of the property is exceptional ! The Unit we had was a superior unit which was very well appointed and very clean. We loved it -

Can’t really think of anything other than a minor item such as providing bottled water not just on the first day and maybe provide some cleaning and drying cloth for the kitchenette.?