I was completely blown away by Le Farnatchi! I booked a last minute trip and came in early, arriving at 1030a or so. Had no expectation of being able to access my room (and offered to pay if it made a difference) but they were able to get me in right away, with a lovely mint tea service welcome. The room was PHENOMENAL - like, took my breath away - a massive living room, bedroom and gorgeous bathroom upstairs, and a private rooftop patio. Floored. Absolutely floored. I felt completely safe at all times, in and outside the riad, but staff always offered to walk me to dinner or other locations to make sure that I didn't get lost. Super kind. I can't say enough good things about the staff who took care of everything I asked, including transport to and from the airport. Beyond these taxi trips, I spent my days walking because everything was easily walkable - museums, palaces, the square, many many souks, and all the many restaurants I visited. It felt like the perfect location because everything was so close by but it's just a couple turns away from the noise so the rooms and the courtyard are silent. Really just a perfect place. Will always come back here.

When we arrived and were guided through the bustling alleyways through a heavy wooden door, it felt like walking into another world of peaceful tranquility with an incredible feeling of warmth and welcoming faces. The weight of the stressful journey was truly over, The attention to detail within these walls is quite mind blowing, my daughter and i were in awe of the beautiful architecture and authentic carvings and decor. we stayed in suite 1, which was truly incredible and i slept better than ive slept in years. All the staff are warm and friendly, there immediately when you need them, but never intrusive. As for the Spa, we had a few treatments which were amazing too, particularly the Hamman for2. I loved every minute of our trip and will be returning as soon as we can. Thank you 🙏

Le Farnatch is amazing. I have stayed here many times, the staff are exceptional, the rooms are amazing and public spaces. Breakfast is the best in morrocco by far. Service 2nd to none. Been coming to le Farnatchi for 17 years it never fails to amaze me everytine. There really is nowhere else i would stay in marrakech. The new restuaraunt is outstanding. Food quality and service are exceptional. Not that id expect anything else. I was pleased to see some of the staff who have been there since my first trip. 17 years ago. Saida is an angel and so attentive. Her main aim is to make sure, your stay is the best it possibly can be. Morad and Walid, were amazing also. Every staff member, really do go above and beyond. So genuinely helpfull in every way. We are already looking at returning as soon as possible.

There really is nothing not to like.

The calmness and quietness of this place, just a lovely little escape from the craziness just outside its walls. Brilliant staff especially Saida, who checked us in, and never say no to any requests, always happy to help with everything, from changing sleepers sizes, to booking our treatment at the spa.

We had a lovely suite, almost faultless, however, we think, maintenance is an issue as we’ve noticed few things that have not been fixed or replaced perhaps, i.e. taps covered in limescales. For a massive room, we wish there was a kettle/teabags available in the room. We love a cuppa before bed and didn’t want to hassle staff to bring us tea late at night. There’s also no fridge in the room, would be nice to have a cold drink especially on a hot day.

We stayed here 18 years ago and loved it! That’s why when we returned to Marrakesh (it took for to long) we did not hesitate to book La Farnatchi. It did not disappointed! The place is stunning and as soon as you walk through the amazing front door, you feel at home. The team are truly the icing on the cake tho! They can not do enough for you. It feels like NO is not in their language! Many members of the team have been at Farnatchi since day 1 and it really shows. James, the owner is most charming and did me a huge favour because he heard that I was stuggling to secure 80 bottle of champagne l needed for the for my birthday party that I was throwing for 30 people in rental place near by. Safe to say my celebration would not have been as much fun without those 80 bottles! Thank you so much James and the whole team!

We loved everything about our stay at Le Farnatchi. The service was impeccable, the staff were friendly and helpful, and the ambiance was perfect. Our suite was beautifully designed and comfortable. It was the perfect private getaway in the middle of the busy Medina. It was clean, comfortable, and full of sweet little surprises every day - including afternoon canapés and sweet biscuits delivered with the turn down service. The rooftop terrace had numerous nooks and crannies to sit and enjoy coffee service, a pot of mint tea, or a bottle of wine as the sun goes down. There are several excellent restaurants within a 2-minute walk as well as an attached restaurant that delivers right to your room for lunch and dinner. The food at the associated restaurant was very good, albeit slightly uninspired. Nevertheless, we enjoyed several of the entrees when wanting a relaxing dinner in the room. After a long day of getting lost in the souks, walking into our air conditioned suite was a delight, and the shower -with its array of shower gels- was heaven! We loved everything!

I have no complaints at all with the hotel. It was exceptional in every way.

Our stay in this riad was sensational. The staff was very special: friendly, accommodating, always there when you needed something. You felt pampered and understood. The room was large and friendly, there was nothing to complain about, we were completely satisfied.The Moroccan breakfast was very tasty, you can choose whether to have it on the roof terrace or in the courtyard between beautiful orange trees, or in the breakfast room. The pool in the first courtyard was beautiful with the rest of the decoration, it was just a Moroccan dream. The location was perfect, in the middle of the old town, but still quiet and harmonious. Thanks again to the great staff

Perfect location inside the Medina - we could easily walk to Souks, Jemaa el-Fnaa, wonderful restaurants, etc. The breakfast was wonderful and brought to our room or private rooftop terrace each day as requested. The staff were incredible and really made the trip for us! The service was top-notch, and the owner James Wix was often onsite ensuring everything was running smoothly for the guests. It was an incredible place to stay!

Nothing!

Le Farnatchi was the best hotel experience I ever had it it wasn't even close -- The staff was so attentive and gracious to my group and the hotel itself was expertly designed. The breakfast on the roof in the morning with their homemade yogurt and roti was exceptional. The staff walked us to locations in the medina, airport transfers, helped us with excursions and so much more. A+ service and overall experience!

I couldn't even think of anything, it was a fantastic experience throughout my entire stay. The only regret I have was not booking more excursions through the hotel.

Staff were exceptional and could not have been more helpful. Great fun to be in the centre of the medina yet as soon as you go through the gate into the Riad you find yourself in peace and quiet. James the owner has done a wonderful job doing up the Riad with stunning colours and great elegance.

Very little though it would have been nice to have some parasols for shade on the roof terrace so you could read up there.