just wow! right in the heart of the medina, we found Riad Karmela to be a peaceful oasis of calm. Staff and service are exceptional. Breakfast on the roof had so much choice from freshly cooked eggs, to meats, cheese, fruits, juice and pastries. plenty of shade on the roof terrace from the heat and several small pools to dip into to help cool down. daily bottle of water left in the room was very much appreciated.

it would have been lovely to have had a kettle in the room to make coffee.

My group of friends and I spent a wonderful week at the Riad petit Karmela. The riad was beautiful, very clean and full of character. The staff were extremely helpful, efficient and polite. Nothing was too much trouble for them to make our stay comfortable and enjoyable. Staff would meet us at our drop off points when returning from our excursions, to ensure our safe return to the riad, which made us feel very secure.

There was nothing we didn’t like about the property or the service.

The hotel was generally very clean and nice. The staff were so helpful and attentive. Big room and lovely courtyard in the Riad where they had dinner and live music in the evenings. The rooftop was so special, there are sunbeds and multiple seating areas to watch sunset (or sunbathe) and escape the busy Medina. Also a good coffee machine at breakfast!! Which is very hard to find in Morocco!!

The facilities could be better- no pool or gym or extra facilities. Temperamental water/shower temperature but the plumping in the Medina is notoriously bad.

In the middle of the Medina! Very friendly staff. The interior is beautiful! The food is excellent!! What more to wish? Nothing!

One small point: The live music (great performance!) during diner is very dominant and a chat at the table is difficult. Maybe it can be turned down during the service.

Excellent location. Outstanding Staff. Amazing customer service and every single person went out of their way to make us comfortable. Excellent and warm place to stay. Very clean and all the facilities are very comfortable. Highly recommend to anyone looking for a good Riad in a great location.

Very accessible Perfect location Amazing staff. Great Breakfast All in all a perfect experience.

The staff were all fantastic. Everyone were helpful,efficient and friendly. I have travelled a lot and the staff at the Riad were by far the best ever. All were brilliant, a special thanks to Said Reception, Said Hamam, Mohammed and Hayman waiters at the Princessa.

The decor was authentic and very Moroccan in style. With great details. The breakfast was very good and both restaurants served exceptional suppers.

One of the best breakfasts ever. Eating on the roof top in small scattered eating areas was lovely. There plenty of choice- fruit, eggs, pastries, ham cheese and freshly ground coffee!

I don’t think it could be improved upon. Staff were amazing and so friendly, they couldn’t do enough for us.

Great location in the Medina. The hotel was amazing with big bedrooms, nice bathrooms and a lovely pool in the middle of the road giving a welcome place to cool down after wandering the medina all day. Great views of Marrakech from the rooftop restaurant where breakfast is served. Staff were very helpful.

The breakfast was limited with food left out covered in flies and lukewarm coffee. Other than that it was great.

Simply fabulous group of Riads in an excellent location in the Medina. Extremely tranquil Riad that is beautifully and sympathetically decorated to the traditions, incredibly helpful kind friendly staff. Roof top restaurant is beautiful. Loved every aspect of this place.

We had a very pleasant stay in this Riad! The staff was exceptional, very helpful whenever we needed any info or we had extra requests. Clean, centrally located and in general perfect if you are a group of people. Strongly recommended!