Our stay was simply amazing. All praise for Hafet our host what a truly great guy, nothing was too much trouble he makes it a home away from home. The Riad is beautiful, clean and cool and an oasis away from the crazy Medina which this Riad is located. The breakfast is plentiful and delicious . The roof terrace is calm and relaxing and the plunge pool is welcome in the scorching heat. The small touches were exceptional from the sunhats on the roof for you to use to the dates, fruit and water in the rooms, these little touches were very well received. They provide bottled water everyday and the housekeeping is fantastic. There is a TV in the room if you would like to use this and a great air conditioning unit, which again was very welcome. Don't be afraid of booking a stay in the Medina any tours or taxi's can get in and pick up you, you just have to walk 5 mins to any collection points it's really easy. Walking around the streets is magical and I highly recommend a traditional Riad for a more authentic Morrocan experience. Which you just don't get if you stay outside in a big hotel. We never used the Spa as our trip was action packed and we simply didn't have time, but it looked calming and the spa rooms were beautiful.

The staff are lovely and really helpful - they helped organise our taxi to and from the airport which was super handy. The Riad staff kindly helped us carry our bags and bring us to/ From the taxi which was great as we didn’t know what direction we were going in/to. The location is great as it’s not too far away from the Medina and the Souks. The Riad feels really safe and the beds are really comfortable. The Riad is beautiful too!

The breakfast was lovely. We really enjoyed the fruit on last day, would be amazing to receive throughout the stay.

We enjoyed our two-night stay. Huge praise for the staff—very kind and welcoming. We arrived quite late, yet we were still greeted with warm smiles, which we truly appreciated. The rooms are modern, clean, and well-maintained. The housekeeping staff tidied up every day with great care, and we are very grateful for that. Breakfast was satisfying; while breakfasts in Moroccan Riads are generally not very abundant, we found this one to be more generous than in other places we stayed. All in all, we had a wonderful experience and are especially grateful to Hafet for his hospitality!

After a very stressful beginning to our holiday with the tour operator Riad having no record of our booking, we quickly had to book somewhere to stay for the duration of our trip, so we took a gamble on this place. Our experience here completely transformed our holiday, this accommodation and the staff provided us with a calm and peaceful haven to be able to come and relax after a day of sight seeing and immersing ourselves in the culture of Marrakesh. I would recommend everyone to choose a Riad instead of a large generic hotel when coming to Marrakesh, the service at Riad El Arco was second to none, the staff provided a 5 star service, ensuring that all of our needs were met, the facilities and breakfast were lovely, the help and tips for navigating the Souks and testing out our haggling skills came in very handy! Extra note - the owner of Riad El Arco even comes to meet you at the taxi drop off, to help you to find his accommodation amongst the maze of winding streets of Marrakesh, this is extremely useful, as the Riads are always tucked away behind the bustling street markets.

Nothing to say, everything was perfect

Positive: - the location was very good, in the medina, but not in the heart of it where it’s super noisy and crowded. Believe me, you don’t want to be right in the heart of the medina - it was very clean, they were cleaning the rooms every single day - the staff was very helpful and warm - the room is spacious enough and the bed was confortable

Negative: - the breakfast could be more diverse and brought at the same time, they are bringing jam and butter, then bread, then omelette, then coffee….it takes forever - plain omelette every morning is super boring - the spa is not really a spa, it’s just a room - the rooftop could be used for so much more, it was just a laundry space, not very welcoming - the bathroom was very clean, but looks like it’s been a century since it was last renovated

This is a beautiful place to stay in the heart of the Medina, only a short walk to the main square. Whilst you are in the bustle of Marrakech, inside the walls of the Riad is quiet and calm. All the staff were welcoming and kind and very helpful - especially our host, Hafed who was able to give advice and guidance about things to do and see in the city. Breakfasts were excellent. The room was spotless and cleaned every day with fresh towels and bedding and bottled water. The Riad became our little home from home.

It s a beautiful Riad in the middle of the Medina. Perfect room for a family. Everything was extremely clean. The breakfasts were a delicious feast! The best: the staff. Everyone was very nice , friendly, polite and helpful. Totally recommended!

The pool wasn’t as great as one would expect but still a great place to cool down!

The staff couldn't do enough for us. The location is great. You need to make sure you are met by a guide on arrival to the medina as its very busy and lively and you won't find the Riad on your own the first time. The breakfast was lovely. We would have liked more fruit and maybe cereal or yoghurt as one of our party has gluton intolerance but the staff accommodated our every wish. The spa treatments are fabulous.

We found that the Wifi was not that good in places. The swimming pool is more of a plunge pool.

This is the best Riad in the Medina … the location is just perfect in a very quiet street but 1 minute walk to the main restaurants cafe and souk, the Riad has a spa in the roof with a master masseuse Sihem, the food is amazing the team is so friendly and really will make you feel at home ! I’m so touched by all the little gesture that came out from Arco team ❤️

My friend and I had a lovely stay at Riad El Arco! A tastefully decorated riad, with a beautiful rooftop terrace great for relaxing. The staff were very friendly and helpful. Good location - right in the middle of everything but also tucked away from the main street so no noise in the riad at night. The rooms were clean and we were provided new towels everyday. Breakfast was nice and they catered for my dietary requirements. Overall great stay and would come back again if I return to Marrakech 😊

Nothing that I can think of!