This Riad was an amazing place to stay. I think the best part was the hospitality of the staff and how kind/generous they were. We were really impressed by the general cleanliness and look of the Riad as it was very beautiful and peaceful compared to the hustle and bustle of the Medina. The location was perfect too, a couple minutes walk into the heart of the Medina and both Mohammed's at the Riad were incredibly kind and helpful. Would definitely stay here again.

Breakfast options could have been a little more varied but it was still fulfilling for the day.

I don’t usually write reviews, but the guest relations at Riad Hart Essoura were so special I felt I had to. Like most Riads in Marrakech, it’s only accessible by foot – but Mohammed was incredibly responsive on WhatsApp and personally brought me to and from the drivers he arranged. The hotel manager even offered to drive me to an event I was attending nearby. The Riad itself is a little haven – super clean, cosy, quiet, and comfortable. The rooms are spacious and beautifully decorated with traditional touches. I was there for work this time, but I’ll definitely be back with family the next time I’m in Marrakech.

Beautifully restored Riad with small pool and roof terrace. Rooms decorated in traditional style with comfortable bed and seating area with fridge. Breakfast was excellent with fresh breads and pancakes, cheese yoghurt and fresh fruit as well as cakes and Jams. We also ordered the meal in the Riad for our first night which was a delicious chicken tajine. The Riad is located in easy walking distance to all of the sights as well as many restaurants and cafes. Its worth arranging a taxi through the Riad from the airport, especially if you arrive late as it is tricky to locate the door. Our driver was waiting for us when we landed and we were at the Riad within 30 minutes. All the staff at the Riad were really friendly and helpful with advice and tips on sightseeing and eating. They kindly made us a constant supply of Moroccan mint tea! If you want to visit a specific restaurant in Marrakesh its worth booking ahead, especially for those that have a roof terrace and you want to watch the sunset.

We were woken early just after 6am by a noisy mixer/juicer in the kitchen area just below our room. We were visiting during Ramadan so this may have been a factor.

Beautiful property. An oasis in the August heat. Great breakfast served. Our accommodation was amazing, just perfect. Spotlessly clean, great decoration and very cool inside. There were two terraces but unfortunately it was just too hot to sit outside. That’s August for you! Likewise, a lovely pool but just too cold for me - not a complaint at all, that’s just me!

The location was maybe just a little too far from the main square, especially when walking back late at night. There were areas that were really dark. On the website it says you will be given a mobile phone. This wasn’t offered and wasn’t an issue for us, just be aware that this is the case. The website also states that mint tea and pastries will be served at 5pm every day. Again this didn’t happen, disappointing but only a small thing. It’s like a building site outside and on one day there was drilling, which was really loud. No prior warning given of this.

Wonderful Riad, it looks like in the photos. We are a family of four, we travel our fair deal, so we've experienced also considerable number of hotels. This one really met our expectations and went beyond! The surroundings of the hotel are shabby, it is in the less nice part of Medina. But as soon as you step into the Riad, you have stepped into another world. Beautifly decorated, extremely clean, rich and tasty breakfast. Mohamed and Mohamed who work there were more than great - warm, hospitable, professional, no demand is too much for them. They've reached out to me per Whatsapp 2 days before arrival to ask if we need anything, and they've arranged a transport from the airport. Our arrival was late - after midnight - they both came to meet us where the transport had dropped us off, carried our luggage. The Riad is very safe, we left valuables unlocked by mistake - everything was waiting where we'd left it. Honest and hearfelt recommendation. And big thanks to both Mohameds for being that way!

Marrakech was colder than expected in February, we stayed out all day, so the room took longer to heat up. It is equipped with two aircons (one in the bathroom) and a electric radiator, with which it heats up ok. (for the reference, it was only up to 8 degrees Celsius during our stay in Marrakech)

The Riad Hart Essoura was absolutely lovely. The property is so beautiful, the courtyard with the swimming pool and seating areas were filled with natural light, peaceful, + gorgeous. Muhammad was AMAZING and helped us with everything. He always was quick to offer us mint tea or coffee, walked us to help us get a taxi, and was just such a lovely person. He'd also walk us back if we got back late night. He made our stay so wonderful! The dinner they provided was delicious as well. Highly recommend staying here.

Nothing!

We throughly enjoyed our stay at the Riad Hart Essoura. The staff are quite simply exceptional. Like many people, we have stayed in many hotels and I can honestly say this was the best service we have ever experienced. Nothing was too much trouble. Mo Mo and Mohamed were so friendly and helpful it is difficult to praise them enough. Everyone working at the hotel also spoke at least 4 languages, making communication incredibly easy. Breakfast was delicious, if anything there was too much to eat! We ate one evening meal during our stay. The menu was traditional Moroccan and the food was excellent. We thought the location of of the hotel was very good. It is slightly outside of the main 'Hubub' which meant it was actually very quiet. The main Souk was a 5-10 min walk and the main Jemaa el-Fnaa square was an approx 20 min walk. We mainly ate at restaurants local to our hotel and found them to be good. We hadn't visited Marrakech or the Medina before. The streets are pretty narrow and a bit of a maze but we didn't have too much trouble finding our way around. The Riad hotels tend to be on the smaller streets. From the outside most Riads, including the Hart Essoura, look very nondescript. However once inside the Hart Essoura a little oasis and very tranquil. We would have no hesitation recommending the Hart Essoura to any visitors.

We loved the accommodation and location of this Riad. The staff are all incredibly kind and welcoming. We are English speakers with a few words of French (secondary school only) and they all communicated with us very well. The breakfast is amazing and we miss it already. The view from the roof terrace is beautiful. We were staying during Ramadan and the calls to prayer at sunset were breathtaking.

We loved our stay at Hart Essoura, it was the perfect oasis from the hustle and bustle of Marrakesh. We all enjoyed the breakfasts each morning and I would highly recommend staying for dinner too - we ate on our last night and it was the best meal of our trip, utterly delicious! Our daughter loved the pool and I enjoyed reading on the roof terrace. Ouady and Mohammed were so friendly and helpful, booking trips and giving recommendations- they really made it a fantastic place to stay!

Nothing to dislike but worth noting that the beds and pillows are very firm! Also it’s not as central as some riads but only 5 mins away from the action and once you work out which alleys to take (which is all part of the experience) then it’s easy. Felt safe there too.

We have had a super wonderful vacation at Riad Hart Essoura. beautifull Riad in centre of the Medina, great rooms and very good breakfast. The staff is very very helpfull, the always smiling Mohammed who was there every time to welcome us at the door and the very kind manager Ouady who helped take care of everything for us : great restaurants tips, top quad tour with super evening diner in Agafay desert, all our taxi rides and not to forget an unforgettable evening in the Lotus Club. The quality surpassed our high expactations and we will certainly recommand to everybody visiting Marrakesh.