I loved the time I spent in Marrakech and at TCH! The hostel is beautiful and very well located, but its most valuable asset is its staff. I must say, the only “problem” I had during my stay was the earthquake that hit Marrakech on September 8th 2023, the day I arrived at TCH. It was, of course, a terrifying experience, beyond what we can call a “problem”. I do not have any special staff member I can name. ALL OF THEM WERE SPECIAL, FIRST CLASS STAFF MEMBERS. ALL OF THEM. When the earthquake hit, I was on the terrace. As soon as it ended, I ran downstairs and the first person I saw was a staff member from the bar, who asked me “Are you okay?”. He was checking that all guests were doing fine, that all were safe. Yes, the earthquake was shocking, but I will always remember how all staff members were present and with us, despite having their own worries and fears about their family members. I felt protected, cared for, I received information every time there was something available. I saw the staff members and the hostel manager constantly checking on different hotel guests, bringing cookies when we all were spending the night awake. I will never forget the earthquake, and I always remember the caring attention and care that the beautiful staff showed with us. On Saturday morning, breakfast was served, the bar opened, the facilities were cleaned, the reception area was providing information and slowly all was getting back to “normal”. But for me, this was not normal, this was beyond my expectations. I am more than grateful and humbled for this experience. I send all members of TCH my most heartfelt appreciation and respect.

100/10 for a reception ladies- so beautiful, nice , helpful and clever 🩷 Hotel was nice and clean . Amazing and sunny rooftop. Good food in restaurants.

The room smelled of dampness . There was no window in the bathroom , the windows in the room was faced to the courtyard so there was no chance of fresh air .

I stayed here for 2 nights as a single traveller ( 37 year old male) The 4 person room was a great size with one of the better beds i have seen while in a hostel, with great bedding, personal lighting and electrical point for convenience. Plus a curtain for privacy. Great communication with the hostel before i arrived regarding any questions i had. Very friendly welcome and simple check in. All the staff seemed to be happy and always happy to help. Large downstairs seating areas with bar for food and all sorts of drinks hot or cold. Upstairs terrace is a great place to get some sun with plenty of seating and sun loungers. Another bar also serving food and drinks. I needed to print out my boarding pass which the staff were happy to help me with for no charge. I had a late flight so i was able to leave me things in a storage room until it was time to leave, and that meant i could do some more sightseeing without having to worry about my things. They have security at the entrance, so it is nice and safe and very well looked after I paid around £51 for 2 nights. This made my stay great value for money. I will definitely be back and would also highly recommend 👌

The best riad/hostel that i stayed! Very big space! And you have always a space to relax just by yourself, a chair or a couch! You have music in the bar/pool area They have alcoholic drinks for those who like it You can just relax in the bar during the day and drink something there You also can lunch and have dinner there in the same bar near the pool They have good food options with good prices! Very good breakfast, good options, eggs, fruit, bread, cakes, Moroccan pancakes, milk, coffee, orange, pineapple and apple juice, cereals, etc… Good rooms with comfortable beds, and each bed has a light on their own The place has a rooftop bar too!

The Central House is a beautifully decorated and well-located accommodation in the medina. Very close / within walking distance to major tourist attractions. It’s also a social place where you can meet other travellers by the pool dining area and amazing rooftop terrace. The hostel and rooms are very clean with A/C, consistent hot water, shampoo and body wash included. I loved the bed curtain for privacy, the light and outlet - very convenient and made the stay more comfortable. The restaurant and bar are fantastic. The food / drink menus offer nice choices and the food is some of the best you will eat in Marrakech! The staff are exceptional, warm and friendly including reception, restaurant / bar, housekeeping, and night security. They recommended a lovely Hammam across the road, the best place to hail a taxi, arranged my airport shuttle at a competitive price (including a gentleman who helps with luggage to the taxi meeting point- very convenient), and were quick to resolve any concern. This hostel sets the bar globally for an excellent hostel experience. I will certainly look to stay in other Central House locations during my travels. Thank you so much for a lovely experience!

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Ahmed staff was so kind and helping in every situation could possible. Room and beds are clean.

No cars accessible through the street hence walking distance required about 5-6mins

It was such an incredible experience! Marrakech is one of the best cities in the world, and I truly believe that only those who interact with its citizens can truly appreciate it. The hostel offers excellent conditions, with great accommodations, cleanliness, and a very comfortable atmosphere. The staff is incredibly kind and helpful—it was a pleasure to meet them, especially Younes and Ilham. Younes was extremely nice to us and helped with everything we needed. I believe he has huge potential in his job, and I noticed that he has extensive knowledge about many places, not only in Marrakech but also in European cities! Ilham was also very kind and helped us find the best souks and shop in the best stores at the right prices. Both of them gave us a deep insight into Moroccan culture and their perspective on the world, which, for me, is the most valuable thing I can gain from my travels. In general, all the hostel staff were very kind and attentive. In conclusion, this was one of the best places we have ever stayed. The accommodation was excellent, the location was unbeatable, and the people around the hostel were incredibly kind. It also felt like a very safe area. I really love staying at this hostel, and i am looking forward to go again to Marrakech and stay in this amazing hostel!

In our opinion, the hostel would benefit from a livelier common area where guests can socialize and have fun until late.

Stayed here twice, upon arrival to Marrakech and after returning from a trip to the Sahara, because I could not have imagined staying anywhere else. Front desk is staffed 24 hours and they are all kind, helpful, and knowledgeable. Maps of the area are provided on arrival. Located in a great spot within the Medina. Lobby, restaurant, lounge, and rooftop are all amazing. Great bar with yummy cocktails (with alcohol in them!). Strong WiFi in rooms and all common areas.

Would be nice to see some organized events at the hostel to get guests together!

Wonderful vibe and very social community—easy to meet people, but also plenty of space if you want some time alone. The hostel is beautifully designed on every floor: cool downstairs and cozy upstairs. Location couldn’t be better, right in the heart of the old medina. Staff and service are outstanding. I stayed in the 8-bed mixed dorm: comfy beds, great air-conditioning and a perfect shower.

Only downside: no squeegee in the bathroom, so the strong shower leaves the floor wet. Bring flip-flops! ;)

From the first minute I felt very welcome. The staff was so lovely and funny and helped me with all my questions and bookings. They really care about you. We had a lot of good conversations, what I appreciate as a solo traveler. The Riad itself was very clean and beautiful decorated. If something broke the fixed it the same day. The sun loungers were super cozy and it was nice to have some minutes in the sun after sightseeing on the roof terrace. Everything is reachable by walking distance. The food was good but you also have tons of other possibilities near the place. I stayed in a 6 bed mixed dorm. The bed was comfortable and I liked the curtain for privacy. The water pressure was very good and you always had hot showers if you wanted. After midnight it's was not allowed to stay in the common area, so you always got a calm and good sleep. Thank you for everything it was a lovely stay, Zoé

The only thing missing was more storage possibilities in the room. It got quick messy even we tried not to be.