The hotel is an oasis, located a little distance away from the hustle and bustle of the city centre. The rooms are comfortable and adequately equipped. The gym is good with additional yoga and fitness classes. Had an excellent Balinese massage with Uttam. The grounds are well maintained. The stars of this hotel are the staff who went out of their way to make us comfortable and attend to our needs. Special mentions to Sashika, Upendra, Aryaman, Yubak at the Garden terrace - you made the evenings even more enjoyable. Excellent variety at breakfast with a daily Nepali cuisine menu - thanks to Bhupendra, Abu and Rajendra for looking after us and the lovely send off on the last day. Special mention for Bibek at the juice counter and his power packed fruit and vegetable smoothies.

Worn carpets on the Heritage floor which could also do with a general refurbishment.

Excellent! Friendly staff. Clean and shiny outlook. Huge space. Mixer of modern and traditional architecture. Very pleased with the sauna and gym facilities. Special thanks to Anil and Krishna for extending my stay eventho the hotel was fully booked. I enjoyed the patio restaurant. Very specific mention of the Rodi Bar and the young enthusiastic Ayush Bhatt for the great service. I was eating outside thinking my type of food wasn't there, but he made extra effort and showed me that they had Fish and chips!(not fan of Chinese or sweet dishes) What else? See you again soon.

The roads outside the hotel can be looked after, they are a huge shame for a hote of this status. Nepal Govt should really take care of the surrounding areas because this place have some of the most important hotels there. Nothing to do with the Hotel actually. Its minor issue.

We had five unforgettable days in this beautiful hotel. We didn't miss anything, we were impressed by the helpfulness and friendliness of the staff. We would particularly like to highlight the extensive breakfast buffet. Another highlight was the Patio Bar, where we enjoyed the food and the good local beer. We would especially like to thank Sajja, she spoiled us with her perfect service and we learned a lot about Nepal through her.

Staff service was excellent. Polite & helpful, friendly and courteous. The rooms are clean and the food ordered for room service came very well presented, kept in warmers and was delicious.

As I arrived, I was given a room that did not comply with the one I selected on Booking.com which was a let down. I had to move twice until the room selected was provided, but without the view promised. Corridor carpets are worn out and gives an impression of a really old hotel.

They have very good chinese resturant and coddee shop to choose variety of vegetarian options. They staff is excellent and was genuinely worried about the guests.

They gave us rooms in the old building and charged dpuble for executive room. The room was horrid. Pls ask for new wings rooms only.

A Very relaxed holiday, away from the hustle and bustle. Felt very welcome from pick up at airport, the security, to the rest of all staff. Always with a smile and friendly staff in all departments. Exceptional service in the F&B outlets. The B'fast buffet had a good selection. Lovely garden all around to take a stroll. The bed linen and all fixtures in room in excellent condition. Will definitely visit again and recommend friends. Exceeded my expectations. Thanks to all.

Everything was outstanding. Nothing to complain about.

The room was very cosy and well done. I loved the wooden blinds and the general decor. The property is large and airy, green, with excellent view of the mountain ranges. The staff are courteous, polite friendly and well trained. The -in-house Chinese restaurant serves amazing dishes !

The location is terrible. If you are self driving, the Google maps takes you to the wrong gates multiple times- there are several gates to the property- just one that leads to the hotel.

A good spread over breakfast. Good service by the staff. Room is clean and spacious. Event room is spacious and food provided is great. Well maintained gym.

Gym is a little small considering it is opened to members. May need some shelters between buildings during the rainy season.

I booked a Club Room before arriving at the hotel, but upon check-in, I was informed that the Lounge was completely closed due to renovations. In the end, I had to pay an extra fee for a room that was no different from a standard one.

The well-trained, professional, friendly staff. The service was exceptional and we felt extremely well taken care of during our stay. The breakfast was wonderful! We also got massages and, once again, the professional staff made all the difference. We will definitely stay at the Soaltee when we visit next time!