The hotel staff exceeded expectations, as the attention was from the confirmation of the reservation to the farewell. The birthday surprise I ordered was wonderfully taken care of, where additionally was made room upgrade (at no additional cost). The hotel's location is ideal, from which everything is accessible on foot, the hotel's environment and interior are non-standard, which added additional value, because we felt like we were living in a local's house. I definitely recommend it!

This is definitely not a minus, we received brand new towels throughout our stay, which meant we walked around a bit fluffed up :D

* great location: on the one hand, in the centre, on the other hand, on a quiet street; * complimentary water every day; * bathrobe; * champagne on ice for breakfast.

* just be aware that the hotel occupies two buildings - the main one, with the reception and the breakfast area, and the other one, which is a couple of steps aside, my room was in that other building; * prehistoric chest of drawers: the drawers are not opened and even if you manage to open them, you can't close then, so I decided not to risk and had to keep my personal belongings on the stool under the table; * too expensive.

Very clean, great location, good breakfast. Stephano at reception was really amazing. If you want him to find a easy way to book any tourism attraction he is very much helpful.

Amsterdam has always held a special place in my heart—it’s the city I’ve visited the most in my life, to the point where I consider it a second home. This time, however, my experience reached a whole new level. Staying at The Pavilions in my own private quarters was nothing short of extraordinary. The highlight? The shower room and its luxurious, modern hot tub, which was so spacious it could rival the size of some of the hostel rooms I stayed in during my younger days. Every detail of my stay embodied comfort and sophistication, making it, without a doubt, one of the best experiences of Amsterdam I’ve ever had. Truly unforgettable!

There could have been a more sweet and kind note from the staff that I kept as a memento—maybe lipstick kisses? 💋

The hotel was beautiful and welcoming. The room was also very nice, comfortable and had a great bathtub. Everything was tastefully decorated. We also enjoyed the lounge/bar area for cocktails and light dinner after a long day of sight seeing. The location is the best! The Jordaan district is amazing. Good shopping and restaurants nearby, not too touristy. We were able to walk everywhere we wanted to go.

This isn't a big negative, but our room was not in the main building (where reception and the bar are located). It would have been a bit nicer to be in the main building, as we had to walk outside a few doors down to get there.

The staff were incredible, polite, chatty and very considerate of our requirements. Thoughtful and really made the experience that much better! Breakfast was delicious and very generous!

Room size and the placement of furniture was awful. Single beds made up the twin - had to push beds together so I didn't fall out in the night. I travelled with my mother, she had a little dresser as a side table, I had a fridge with the coffee station on top - it was lower than the bed and completely useless as a side table. Overall being in the room was very cramped and uncomfortable - I found the price to be very expensive considering the value of the room. The lighting in room was dark and very difficult to see.

We would have given top marks across the board were it not for some questionable advice given at the front desk when we were trying to arrange a ride to a museum outside the core. She insisted the hotel's partner company would be cheaper than a taxi or Uber, but the driver was clueless and didn't speak a word of English (a requirement, we were later told). It ended up costing 77 Euros to get there. We were refused a partial refund and were told the hotel would not consider switching providers. So beware. Hotel itself is very nice

The building was amazing with Dutch architecture, the staff was very kind and offer excellent service , special the guys work to the breakfast time and the night to the bar , the room was very small with a jacuzzi , the heating was perfect on the freezer weather days , location the best , everything 7-10 minutes walking distance , very good clean in general , breakfast decent , will choose again !

- the room was very small - the internet very poor - jacuzzi has some hairs when open the hydromassage from the previous guests - price could be lower from what it offer

The location was primo! Around the corner from the Anne Frank Haus which is one of the reasons for visiting Amsterdam. The hotel breakfast each morning was fantastic with lovely staff members attending to every need. The room, though located in an annex down the street, was quiet and came with wonderful furnishings. Best of all, the air conditioning was fantastic seeing as there was a heat wave in Amsterdam (28+ Celsius each day, aka 82 degrees F). Be aware that this is not accessible to people in wheelchairs but otherwise it's fantastic!

Nothing! Everything met my expectations but be mindful that if you have someone in your party who is mobility challenged, this hotel is not for you as there are steps to enter and steps to the rooms (but there is an elevator).

Lovely old-world decor. Very clean with crispy white linen every day. Fantastic front-desk assistance for taxis, restaurants and in-room ice/food. Delicious breakfasts in a beautiful lounge. Great canal view from our room, and a bench by the water for lazy Happy Hours.

Long, long wait for our room after an overseas flight. Hotel held our luggage aside, thankfully, and the lounge was open for waiting. Cleaning staff made sure our place was perfect before we entered, so all was ultimately fine.