The hotel staff exceeded expectations, as the attention was from the confirmation of the reservation to the farewell. The birthday surprise I ordered was wonderfully taken care of, where additionally was made room upgrade (at no additional cost). The hotel's location is ideal, from which everything is accessible on foot, the hotel's environment and interior are non-standard, which added additional value, because we felt like we were living in a local's house. I definitely recommend it!

This is definitely not a minus, we received brand new towels throughout our stay, which meant we walked around a bit fluffed up :D

* great location: on the one hand, in the centre, on the other hand, on a quiet street; * complimentary water every day; * bathrobe; * champagne on ice for breakfast.

* just be aware that the hotel occupies two buildings - the main one, with the reception and the breakfast area, and the other one, which is a couple of steps aside, my room was in that other building; * prehistoric chest of drawers: the drawers are not opened and even if you manage to open them, you can't close then, so I decided not to risk and had to keep my personal belongings on the stool under the table; * too expensive.

Situated on canal in a quiet area. Great location, with cafes and restaurants around the corner, several within 5-10 minute walk. Quiet area. Lovely time strolling through the neighborhood day or evening. Church bells in area were lovely to hear in the distance. Not bothersome as another reviewer mentioned. Art museums about 25 minute walk. The restaurant was nice to sit for a drink. Menu looked good but we did not order food. The canal view was lovely. Beds and pillows comfortable. Bathroom was modern and spacious. Coffee/espresso, water and soft drinks provided in room. Front desk was helpful with restaurant recommendations, and arranging cab to airport.

One minor issue-there was no water one morning during our stay. We luckily showered early - and saw a plumber arriving before we headed out for the day. The staff didn’t communicate about it but it was back on when we stopped by in the afternoon.

The location, the hotel is situated in the quite residential area of Amsterdam canal streets, most of the tourists attractions are about 20-25 mins walk away. The cafe and pub about 5-10mins walk from the hotel. The area is one of the prettier bits of Amsterdam. The hotel decor is black, very dark gothic in style. We didn't really have much encounter with staff as we were placed into The Pavilion which is a few houses down from the main hotel. The outlook we had were roof tops I wouldn't call it a courtyard view. The bed was larger than expected solid but comfy. Bathroom is modern and had a great huge bath, with shower.

The entrance to the Pavilion does smell dusty as you walk in, but it is an old building. The dust, The dark decor, it is obessive. That breakfast isn't included. The bell tower it goes off every half hour and then every hour chiming. If you like your window open then be prepared to take ear plugs, if your a heavy sleeper then your be fine.

Very clean, great location, good breakfast. Stephano at reception was really amazing. If you want him to find a easy way to book any tourism attraction he is very much helpful.

Amsterdam has always held a special place in my heart—it’s the city I’ve visited the most in my life, to the point where I consider it a second home. This time, however, my experience reached a whole new level. Staying at The Pavilions in my own private quarters was nothing short of extraordinary. The highlight? The shower room and its luxurious, modern hot tub, which was so spacious it could rival the size of some of the hostel rooms I stayed in during my younger days. Every detail of my stay embodied comfort and sophistication, making it, without a doubt, one of the best experiences of Amsterdam I’ve ever had. Truly unforgettable!

There could have been a more sweet and kind note from the staff that I kept as a memento—maybe lipstick kisses? 💋

The hotel was beautiful and welcoming. The room was also very nice, comfortable and had a great bathtub. Everything was tastefully decorated. We also enjoyed the lounge/bar area for cocktails and light dinner after a long day of sight seeing. The location is the best! The Jordaan district is amazing. Good shopping and restaurants nearby, not too touristy. We were able to walk everywhere we wanted to go.

This isn't a big negative, but our room was not in the main building (where reception and the bar are located). It would have been a bit nicer to be in the main building, as we had to walk outside a few doors down to get there.

We would have given top marks across the board were it not for some questionable advice given at the front desk when we were trying to arrange a ride to a museum outside the core. She insisted the hotel's partner company would be cheaper than a taxi or Uber, but the driver was clueless and didn't speak a word of English (a requirement, we were later told). It ended up costing 77 Euros to get there. We were refused a partial refund and were told the hotel would not consider switching providers. So beware. Hotel itself is very nice

The staff were incredible, polite, chatty and very considerate of our requirements. Thoughtful and really made the experience that much better! Breakfast was delicious and very generous!

Room size and the placement of furniture was awful. Single beds made up the twin - had to push beds together so I didn't fall out in the night. I travelled with my mother, she had a little dresser as a side table, I had a fridge with the coffee station on top - it was lower than the bed and completely useless as a side table. Overall being in the room was very cramped and uncomfortable - I found the price to be very expensive considering the value of the room. The lighting in room was dark and very difficult to see.

The building was amazing with Dutch architecture, the staff was very kind and offer excellent service , special the guys work to the breakfast time and the night to the bar , the room was very small with a jacuzzi , the heating was perfect on the freezer weather days , location the best , everything 7-10 minutes walking distance , very good clean in general , breakfast decent , will choose again !

- the room was very small - the internet very poor - jacuzzi has some hairs when open the hydromassage from the previous guests - price could be lower from what it offer