Wonderful hotel, and such fun to open the front door and see 37 steps straight up! They ran down the stairs to carry my backpack up, even when I protested I’d been using the stairmaster for weeks to prepare, haha. My room was only a short flight upstairs, and so comfortable. I got the single, with a twin bed, but I loved the view of the garden out back, and it was the perfect size for one tall (and slightly overweight) 50+ gal. The bed was very soft, with fresh new sheets - too soft for me, but I slept well just the same, in peace and quiet. Breakfast is amazing! Fancy machines to make any type of coffee or espresso, and even fresh mint for a hot cup of mint tea. I couldn’t believe all the choices of food for breakfast - from toast and eggs to granola, fruit, juice, and muffins. There were 8 tables inside, and more outside on the cutest balcony overlooking “old world European buildings”. From the street, in my pic, they have the nicest looking balconies, with planter boxes and flags flying. All the guys I met working the desk were friendly and helpful. Do your exercises like you know you should, but don’t worry, they are happy to carry your luggage up and down stairs, anytime. I like small and personal accommodations, not huge chain hotels. This feels family run, and local, with the feel of a European city. If you want to stay in American-style accommodations, go to the Hilton, and be boring! (Not sure if there is a Hilton…) I love the Hotel Clemens! Oh, and centrally located. Easy to find after a long day in the maze of Amsterdam’s streets!

All good!

Every person was friendly and attentive. From my arrival, to my check in, to the historic charm and steep a** stairs. :) I wouldn’t change a thing. Well maybe, ….on day 3 in Amsterdam , on a tour bus, freak accident - recline feature on seat in front of me, but my tray table, right? Ha! Weight of seat and person and the angle of the tray into my already bum knee. BUT, I digress - the staff was accommodating, but the true standout employee, is Bob, on the swing shift! He was nurturing and kind, ice, towels and assistance. The hotel owner, also a retired doctor had topical cream, ibuprofen pain relief and knee wrap, which I’m still using and wearing, delivered to my room, from the kindness and goodness of his heart. All employees were great and friendly - I will be back :)❤️

Nothing

The rooms were lovely and clean, very comfortable beds. We had 3 in one room and was enough space for us all, although bathroom was small we made do. The breakfast was lovely! A lot better than I expected. The balcony was lovely to sit and have a coffee on with the 24 hour use coffee and tea machine which also includes a hot chocolate too! Hotel staff were extremely accommodating and made you feel very welcome. Very friendly and the cats were lovely too! With water available too.

The stairs are steep and especially after doing 30,000 steps it was hard to get up them stairs sometimes but we were made aware before hand. Our tv also didn’t work during our stay which to be fair they did try to fix this during our stay but it was unsuccessful but we weren’t staying long so we didn’t mind to much, just was a shame. The price was higher then i anticipated but it was a very good hotel

Hotel Clemens is in a brilliant location close to public transport and many attractions with good shops and facilities nearby. Breakfast room and public lounge facilities plus outdoor balcony were all comfortable and excellent. Room was comfy and staff were brilliant even helping us with luggage up and down, very helpful i would like to commend them. Communication with staff before and during our stay was excellent too. Breakfast was great and tasty and well stocked and in a clean area constantly maintained and we loved the 24 hour coffee tea hot chocolate availability thanks!

Nothing could have been better it was brilliant, you are all doing a great job thanks!

Very helpful staff, politely and have a service mind. Lovely room with balcony. Room and bathroom are good clean. Comfortable double bed. Breakfast was excellent, many choices compared with other hotels in the same price. There’s also free coffee, tea, hot chocolate 24hour. Good location. Not busy/noisy and not far from everything. The staffs are very kin, friendly. we were totally forgot the glasses but they found it and keep it for us.

A lot of stairs might not for old people

The experience of a traditional *Dutch* house. Narrow, steep wooden stairs greeted you as you opened the front door. Reception was on the 2nd floor. The men were amazing and offered/ took bags up and down for everyone. The reception/lounge and dining areas were available to use whenever. On arrival, I was offered snacks and refreshments. I was given a city map, and key locations were explained. The single room was adequate for what I needed. Loved the opportunity to experience staying here. The key card for my room also opened the front door, so I could come and go as I pleased. Good variety of breakfast... which was included in the price. Perfect location to trams, canals, shops, and Anne Frank house.

Nothing

The location is excellent, close to the Anne Frank House, Dam Square and plenty of nice streets to explore. Communication with the hotel was great, and our request for a balcony was granted which we really appreciated. The building has very steep stairs and the rooms are small, but they were clean, had air conditioning, and were comfortable for our stay. Breakfast was good with enough choice. The two cats living there were lovely to see and made it feel very animal-friendly. A charming hotel in a fantastic location, ideal if you don’t mind the stairs.

The location was great, walking distance of the train station and main city sights The room was basic but comfortable and clean. The air con was a must as we were at the top of the house and it was hot and sunny during our stay. Although our room didn’t have tea/coffee making facilities, The lobby was a good space to sit for a change of scenery. The breakfast choice was ample with a good variety of food. Free wi fi The staff were friendly and very helpful.

Be aware there are a lot of steep narrow stairs to get to reception and the rooms, with no lift. Carrying luggage was an adventure. However this would not put us off from recommending the hotel or perhaps returning one day

The location was so central to both sides of exploring Amsterdam by foot but in a nice spot away from the noisy hub of everything. Go right for dam square and left floor Anne frank house. The hotel was clean, quiet, air-conditioned and safe for us three girls. Staff lovely, breakfast nice and 24hr coffee/tea facilities a bonus! Would highly recommend.

The stairs!! Was aware of this before booking but didn't think it would be so steep and long. Fine for us on top third floor room but not if you're not very mobile. However, the very nice receptionist carried our bags up to the first floor for us on arrival. What a gentleman!!

Absolutely beautiful charming historical property with breakfast room so authentic and with lovely terrace and views. Great location and close to tram stop too.

The steep stairs were a real challenge for me. However I felt the experience wouldn’t have been the same without that aspect. It was atypical historical Amsterdam house…the staff were extremely helpful and accommodating, bringing our luggage up and down the stairs for us which cancelled any initially daunting aspect of this. The room would not suit a claustrophobic (really small) but again this was part of the charm😊