Perfectly situated within five minutes walk of the centre, we found the hotel to be immaculate in all areas. The room was clean and tidy, and meticulously kept clean by housekeeping each day, with fantastic shower and facilities. The hotel bar is well stocked, and breakfast is good and well presented. Staff are the standouts: helpful, friendly, and always ready to provide local knowledge and guidance. An easy 10/10!

The hotel is in the center of the city, very convenient for walking and exploring the city. The staff is very kind and helpful, wonderful breakfast, nice and comfortable parking behind the hotel.

We did not like the apartment on the ground floor. Actually, it was not an apartment with two rooms, as we imagined from the photos, but a large studio, one room partitioned off with a wardrobe, more suitable for a family with a child than for three elderly people, as we were. Otherwise the studio was clean, but the small terrace was not.

Spacious, luxurious apartment in the city centre, great bathroom and little garden to sit. Friendly staff and also it's great that you can park next to the hotel. Breakfast was tasty as well, although you also have many restaurants nearby who serve breakfast.

It's probably personal taste, but the beds were to soft for us. Also it's quite noisy with some cracking noises as it is an old(er) building. Lastly, the bed in the middle of the apartment between the living room and kitchen was .... uncommon.

The hotel was beautiful, lovely comfortable rooms and a great breakfast. The location was perfect, after a short we were right in the middle of the town, with restaurants and other attractions in easy reach.

There was no lift and our first room was on the second floor. This would not usually be a problem but I had an injured leg. They moved to the first floor which was very helpful.

A staff member tried to fix our tv. Although he was very friendly he did not succeed, but offered us a drink and another room. We decided not to switch, because quite some time had passed. But as said he was very helpful.

A bubblebath in the middle of a familyroom without any privacy is somewhat weird. First night tv was not working, freezing repeatedly. That was disappointing after a tiring day. Last day not able to enter the car that was parked in handicapped space: a hotel buggy was blocking our car.

It was the second time that my husband and I stayed at this hotel and, like the first time, our experience was great. We had a small problem with our jacuzzi, but they were very solicitous and polite about our complaint. They solved it quickly and with a lot of kindness. We'll definitely be back again

no complaints.

I loved the quality of the bed. Also the room looked amazing. The location is perfect in the middle of the town. The smart tv is a real plus. The shower is nice and strong.

A lot of noise from the hall. This woke me up several times. This was weird because I'm a deep sleeper normally. The WiFi has no security password.

We booked the room with the spa bath and enjoyed the bubbles with special lights. The staff gave us a great tip on local events happening during our stay.

It would have been nice to have a DND sign for the days when no towel service was needed.

We loved everything:) The spa bath was wonderful and room was cozy yet spacious. The breakfast was so fresh and lots of options and the location is perfect to explore valkenburg.

Comfortable bed, spacious apartment, well equipped kitchen. Breakage is good, the decoration in the hotel is nice.

Ground floor apartment is too dark, no enough sunlight, because less windows, can't stay too long. My bfs leg got bitten by some bugs on the couch, the hotel should deep clean The couch.