My stay at this hotel was a true pleasure! From the moment I arrived, I was impressed by the attention to every detail in the interior. Every corner is carefully decorated with great taste, creating a warm and pleasant atmosphere. The staff is extremely friendly and professional, which further contributed to my excellent impression. I recommend this hotel to anyone who appreciates aesthetics, comfort, and top-quality service!

We had two rooms, a triple and a budget double. The triple room was great, with a couch and good seating. The budget double was definitely a budget double. The decorations in the hotel were great, very Christmas, and breakfast was worth the extra charge in this case. (That has not been my experience in other hotels in Europe.)

The budget double was very small (tricky with two full-size suitcases), with a funky bathroom light. The only real complaint, for me, the beds were very hard.

Extremely comfortable, clean and cozy room. Adequate spread for a good European breakfast. Happy, helping and courteous English speaking staff - front desk, restaurant as well as house-keeping. Elegant decor (Christmas time). Extremely close/ 5mins walk to Valkenburg Railway Station.

Absence of complimentary tea/ coffee facilities, though electric kettle was provided on request. Somewhat bigger shower space. Slightly away from the central part of the town.

Nice big rooms (business room). Really nice breakfast and the staff really sweet and helpfull. Parkering behind the hotel for 10€/night. The location of the hotel is close (500m) to a lot of restaurant, and just 150m from the train station with easy 15min access to Maastricht. No need to have the hazzle of the traffic and finding parking in Maastricht.

Rooms could be upgraded with some facilities for making coffee/the. No fridge, beds quite (too) soft, room very hot at night, even with outdoor temperature 18 degrees.

All the staff is amazing The hotel is so charming Breakfast was tasty and with various options, coffee is good Location is excellent We had a great stay Thank you

I liked everything Is I can give a personal feedback will be to remove some of the more modern objects and decorations, add few plants reorganise the super beautiful objects around the hotel and I think it will give an extra charming look

Great location. In the town centre with parking. Our room was spacious and quiet. A decent breakfast. Quiet.with comfortable beds. Staff are accommodating.

There is no aircon in the rooms, our first night was very hot. They've spent a lot of time, effort and money on the many many decor items in the lovvy and restaurant. They should have used some of that budget for the rooms that are austere by comparison with a terribly cheap paint job.

Friendly, accommodating staff. Great location. Very clean. We recommend the Junior Suites as they are great value for money. Super servicing of rooms.

The top floor was very hot; thank goodness there were fans! Parking was a little problematic on the weekend, pity.

Great location, lovely hotel and staff. The Christmas touches were wonderful and we will definitely be coming back.

Nothing.

Plenty of choice at breakfast

My room was facing the road, there are many rooms that do not, so next time I will ask for a non roadside room

Very nice staff, perfect value for money. Decent breakfast, good beds and the venue itself was very nice. Definitely a recommendation! Again: the staff were very friendly.