Room was very spacious and clean. Not cold either which was perfect. Only one thing: Bathroom sink emptied very very slowly

The hotel is easily reachable by public transport from the city centre. Very welcoming and cheerful reception staff. The breakfast selection exceeded my expectations and by far was the most varied in choice. Tea/coffee is available in the room. Hotel has an eco smart deal in place - spare the towel change on a stay longer than 1 night and get a free drink at a bar instead. Why not?! ;)

The amenities are tidy and mostly in good state however the hotel is already on an outdated side. Some furnishings are missing parts. Value for money a bit off the reasonable match.

I liked the location of the hotel as it is very near Maastricht Randwyck station and the journey into the centre is only 3 minutes by train. The hotel was very clean and the staff are very friendly and attentive. The complimentary bathroom toiletries is also a nice welcome. In the hotel foyer there is complimentary fresh fruit and water available to hotel guests which is a very nice touch.

The only thing I don't like is that the hotel does not provide an iron or ironing board in the rooms. Although there is an ironing service I would prefer to iron my own clothes rather than have somebody iron my clothes for me

The gym and Spa were a plus!

After checking out I realized I has forgotten my book in the room. I went back to ask reception to get in touch with housekeeping to recuperate my book before leaving for the airport. Housekeeping said there was nothing left in the room. As I was 100% certain that I had left it on the bed while repacking my handbag I asked my son to return the next day to the hotel to ask them to check again - of course thye had the book. I wish they had really looked for it the first time.

Very professional and helpful staff, great breakfast, wonderful amenities and super comfy bed. It was also really conveniently located to get to the town centre and I liked that bikes were available for rent.

The spa felt a bit cold and not very welcoming and the steam room, which I was looking forward to was either not working or needed a lot of time to start when I pressed the switch. The shower water pressure wasn’t good either.

A huge table and a very comfortable chair in front of it were awesome and unexpected. Usually, it is a small coffee table that could be barely used. Breakfasts were good. The personnel were amazing.

The rented bicycle was not mine, and so not as comfortable. I did not spot any proper food in the shop. There were sweets, alcohol, juices, some necessary things, but nothing I wished to eat, like a sandwich.

The staff in the reception were really kind and since we were staying for New Year’s Eve we had a welcome drink and dessert waiting for us in our arrival. The room was really spacious and clean and also the bed was really comfortable. The breakfast buffet had everything you dreamed: both salt and sweet options. An overall great stay.

Maybe the fact that it was not close to the centre so transportation was a bit of a hassle but that could also be because of holiday days.

I stayed at NH Maastricht on two separate occasions while attending two exams at Maastricht University Medical Center. The location was perfect—close to the medical center and very convenient. The hotel was quiet, which allowed me to focus and relax. The staff were welcoming and friendly, and the breakfast was excellent with plenty of options. Overall, I thoroughly enjoyed my stay both times and would definitely recommend it for anyone visiting the area.

nothing special

Emilia and Rachel from the reception they made my stay exceptional. Specially I would like to thank Emilia for her welcoming me to the hotel. Furkan and Alex from the hotel restaurant also they were very kind and helpful. Clearly this hotel values their staff. Really convenient to stay if you have a congress nearby. Oh the breakfast was also outstanding!

Although everything is almost great, the hotel needs to have better lift/elevator facilities

Breakfast is excellent; from English breakfast to Continental breakfast with fresh fruit, self to bake waffles and a great variety of bread and cereals. Room is standard not very modern but decent for a 4 star hotel with sufficient international TV channels and a spacious bathroom who could do with a more modern touch. Location for our purpose was great next to the MECC centre and the University Hospital. The city centre is on the other side of the river about 15 min walk.

Bathroom is in an old style with tiles that need updating. Final bill added by mistake the City Tax that was included in the booking.com price. But NH-staff reacted immediately and I will be reimbursed.