This is by far the most easiest and friendliest hotel to check in and out of. The staff are all wonderful but there's one staff member in particular who I am lucky enough to frequently see upon checking in. Catherine you are an absolute asset to this establishment and I hope that they know how much value you add. Thank you for consistently being your wonderful self providing excellent service. All the staff at the Tuakau hotel go the extra mile. The reception staff right through to the great house keeping staff, anyone staying guest will be well looked after.

It's always the packing up and checking out

So nice to be back at the Tuakau Hotel. I am always well looked after here. It always is an absolute pleasure staying here. I was pleasantly surprised upon arrival to a room upgrade which I absolutely appreciated. Had issues with the wifi signal in the room and wasn't able to connect, but it didn't affect my overall stay for the night. Always a pleasure seeing the girls in reception upon check in. Thank you Amber for the super easy a hassle free check in. I always get so excited to check in and set my things up like I'm moving in that I always forget to take photos of how nice the rooms are.

This hotel is by far one of my faves if not my favorite in the upper North Island. It's actually the staff here that make the difference in a great experience of somewhere to stay. Kat and Amber are who I'm lucky enough to usually have check me in and honestly these two woman are just absolutely amazing. The hotel itself is right in the heart of Tuakau. Everything is within walking distance. The rooms have great showers and the beds are lush as. The complimentary cookies I'm a sucker for but even the mini bar items are great as well. Each room is well equipped to meet one's needs while staying.

As always it's leaving. If I could get a live in and work position here I would most likely snap it up.

So grateful to the lovely lady who checked me into the hotel. Her attention to care of those checking in went above and beyond. I really appreciated her exceptional service, wonderful smile and actually giving a shit about a complete stranger. I wish I took the time to ask her name. Her empathetic nature is rare and hard to find these days especially in this industry. The room was awesome. The beds here are so comfortable that you don't want to get out of bed. The complimentary cookies I really liked. Great shower pressure and overall just a really great place to stay.

I was lucky enough to be able to stay afew extra nights as I extended my holiday. And for them to accommodate me at such short notice and have my room turned around the same day I booked as absolute perfection. Love the communication on their end by means of emails, texts, calls I really appreciate it so much as some places don’t even going to that length to ensure great customer service. So I really appreciate that so much.

I have nothing bad to say. As the service was amazing.

Loved it, very friendly and accommodating staff with extending our stay and making moving to another room towards the end of our stay smoothly by moving all of our belongings with no issues into the next room, especially while we attended a loved one's burial. Rooms were spacious and clean, Hotel close to local stores. Would highly recommend this Hotel to anyone 10/10 for me and my girls. Will definitely be staying here again in our future trips😊

I absolutely love staying here. The staff are great and the rooms are a good size and provide all that is needed. Free wifi, complimentary cookies, great shower pressure, sky tv with all channels, and great mini bar options at an affordable price. There's also the bar & restaurant downstairs which have good meal options too. So central and walking distance to everything in Tuakau township. But the beds here are so comfortable I generally struggle to get up as I just want to stay lying in that comfort.

Tuakau Hotel provides great service and really comfortable rooms. Super comfortable beds, great showers and Sky TV. Plenty of parking onsite that isn't an additional charge. Convenient to shops, laundromats, takeaways and cafes, these are all within walking distance. Downstairs you'll find a great bar and restaurant. Everything you need for your short or long term stay is all right there. Super convenient and centrally located.

Right from the moment you check in you'll be pleasantly welcomed to then getting into your room and being impressed with the cleanliness and how generously sized the rooms are in comparison to a lot of other hotels. The benefits of sky tv, excellent shower pressure to settling down into a very comfortable bed that you won't want to get out of. This hotel is comfort at its best. And you'll be back again once you've stayed.

The Tiamat Hotel is an historical building that has been nicely refurbished with a lot of attention to detail. We stayed in the oldest building and, while the room was small, it was comfortable & had all we needed. The restaurant is excellent.

The hotel is in a town that looks like it’s been struggling a bit to keep up…a small town trying to survive difficult times but with great potential. It seems the hotel owners have worked hard to help rejuvenate the area.