I have and remain a frequent guest so I am able to compare year by year from many years past including COVID to now. Jenil is an outstanding Manager. I have noticed that the quality of service at the front desk upon reception and departure has deteriorated. The present staff seem to lack respect of guests. They are sullen, brash and talk down to people. In earlier years this was not so. The front office staff were welcoming, helpful and tried their best to make a guest feel welcome. Jenil through through all this is amazing.

As above.

I stayed in a one bedroom apartment and it was a really good size. Kitchen was decently equipped, lounge was a very generous size. Bedroom was great, and the bed was very comfortable. Shower was good too. Loved the security of the key cards not just for the room but also access to the elevator. This booking came with buffet breakfast each morning, it was a decent breakfast spread, just lacking any coffee at all, which is a shame. Even filtered coffee would be fine by me, never mind the juice that was available was lovely. Personally I loved the view from my room, especially the bedroom, the southern motorway and a church perched on a hill. I found it mesmerising. Location was great, near the motorway, Westfield Manukau. And all my favourite spots in the south and east of Auckland.

Staff were okay, the friendliest members were the ones doing the room service etc. Reception staff not as attentive as they could have been, cafe staff pleasant though. The couch in the apartment was very very uncomfortable, as it was like sitting on concrete. The dining chairs were better. I stayed for five nights, which I don't think they are used too, as when I requested more toilet paper at reception on my last full day, it never happened. To be fair when room service came two days earlier I said I didn't need anything, which at the time I didn't. Luckily I had some tissues. I would still stay here again though.

I had a late arrival (close to midnight) and the after hours service was fantastic. No issue and talked me through the process of collecting the swipe card from the lock box - so great customer service. The location is excellent for Manukau City, close to Westfield Mall Shopping Centre for all amenities. Easy to get to Court House as well. Parking great and heaps available for all large vehicles. Felt safe. No issues to find unit easily. Room was comfortable and clean, a bit dated and needs a spruce it’s not 5 star by any means. But I would stay again if needed.

Room is a bit dated (stayed room 313) and a tad smelly. Bed was way too soft like the mattress has been lived in for YEARS. The dip nearly swallowed me on the right side (lol). Breakfast was decent, I got there at 6:45 and food was already getting cold, the Buffett burners need constant heat. Hot drinks (tea and coffee) had to be paid for? Really? Paying for hot water? If you can supply them in the rooms then you should have tea and coffee and an urn downstairs for the breakfast available. Do better guys.

The buffet breakfast was a very nice surprise (as I and others in my group hadn’t realised that it was included in the room charge; fortunately reception staff told us on arrival.) There was ample free parking. It was right on the doorstep of the event centre where we were attending a conference. Also not far from the airport.

There was nothing much that I didn’t like. The standard rooms were small but adequate; bathroom (shower only) was quite tight, especially the toilet/door situation. Only one towel per person provided, no hand towel, no face washer (would have liked these) and no daily servicing of the room (which I didn’t really care about, just thought that it would occur.)

We recently stayed at the Ramada Suites by Wyndham Auckland Manukau Pacific Centre and had a pleasant experience overall. The hotel's location was a highlight, especially for us, as we were attending an event at the Dew Drop Events Centre, conveniently right next door. The room was well-equipped with modern amenities, including air conditioning, a flat-screen TV with satellite channels, and a comfortable bed. The bathroom was clean and came with complimentary toiletries, and we appreciated small conveniences like the mini fridge and kettle.

The only thing that could have improved our stay was if there had been an additional staff member to assist the lady at the front desk during check-ins and check-outs, as there were quite a few people waiting.

Our stay was lovely. The staff were very nice and helpful. Breakfast was nice. The gym was handy and we loved the fact that our room had a washer/dryer we even extended our stay. Our room was very clean and also well serviced while we were out and about. Location was perfect for us easy as to find and close enough to our activities we got out to do. A nice family friendly place to stay-luxurious ish without breaking the bank.

I requested a queesn/large double bed and we got two singles pushed together it was very unpleasant to sleep on as two larger sized adults. Would have given a 10/10 if it weren't for the bed. In saying that we would still go back :)

The breakfast included was outstanding, and the free parking (of which there were plenty of carparks) was fantastic considering how much it can cost to use carparking buildings in Auckland and at other accommodation providers. The staff were froendly and helpful and the room was massive. The bathroom was lovely with a great shower, and we had basic kitchen and laundry facilities in our room which would be ideal for a longer stay or of travelling with kids.

The air con/heat pump was loud. The location is about a 15min walk from Manukau CBD but this is fone on clear days as long as you are able and willing.

There was an issue at the Manukau location so they offered to transfer my accom to the Central Auckland location, or refund. I decided to transfer to Central Auckland. A couple minutes walk from various eateries and amenities like Sky Tower, supermarkets, movie theatre, gym and the Sky Drive bus. The room was perfect for what I needed including washing machine dryer, dining table, small kitchenette. Secure, swipecard entry into the main entrance was from 7pm.

Warm, soundproof, nice clean rooms with modern facilities. Close to MIT. Really nice steak and caesar salad!

Heated towel rail didn’t work. King bed was advertised but disappointed to find 2 singles pushed together. Not good. Would stay again on my own but will be choosing somewhere else for when my partner is with me. When we pay to stay in a hotel, a nice comfortable queen or king bed is an important part of the package. Would rather pay less and not have breakfast included.

The restaurant was great. Compliments to the chef. Enjoyed the big breakfast. Was great having a washing machine and dryer as we stayed for 4 days. Nice little kitchenette. Rooms were warm. Comfortable beds. The receptionist was helpful.

Rooms are only cleaned every 3 days. If you need new towels, coffee etc you get a bit of run around. The cleaners were a bit rude. Asked for towels and they bluntly refused. The fan at night in the room and bathroom is loud and you have to wait ages for it to turn off.