Our experience at Inti Punku Machupicchu Hotel & Suites was absolutely perfect from start to finish. The hotel itself is beautiful—clean, comfortable, and ideally located just a short walk from the train station and bus stop to Machu Picchu. The rooms were spacious and well-appointed, and breakfast each morning was delicious and fresh. But what truly made our stay exceptional was Estenfani. She went above and beyond in every possible way to make sure we were taken care of. From helping us with train and ticket logistics to offering thoughtful recommendations around town, she was an absolute gem. Her kindness, patience, and professionalism made a real impact—we felt so welcomed and supported the entire time. Estenfani is truly a standout, and the hotel is lucky to have her. If you’re visiting Machu Picchu and want a hotel with top-tier service and genuine hospitality, Inti Punku Machupicchu Hotel & Suites is the one. Five stars without hesitation!

Extremely convenient location. Crisp clean sheets. Recently renovated bathroom. Extremely helpful staff, especially Estafani, world’s best receptionist .

Location was excellent. Perfect to reach the train the bus and the town. Could not be better. Room was big, especially the bathroom. We were able to easily store our bags after check out.

Staff were lukewarm warm and caught them laughing and pointing at us a couple of times . Our Spanish isn’t good but we tried. I didn’t feel like they made much effort to understand us.

The room was very comfortable, the view was amazing, the location is PERFECT to buy tickets for the bus going to Machu Picchu and to take this bus! And this is in front off the train station so, the location is really really perfect!!! As we arrived a bit earlier, the staff proposed to us to take our belongings and to being them to the booked room! Thank you!!! Also, the breakfast was wow!!! Very very complete and good!!! I read some people complaining about the train noises, but I didn't need at night to use earplugs so, maybe because I was at the 7 floor, I don't know! Well, you have also shops and restaurants surrounded so, that's a very very good place! I had also hot shower and good pression, all normal for an European person! I was also happy because I was able to have a good rest!! Thank you again!!!

The room smelt petrol when we arrived in the room (maybe because of the trains), but after we left for dinner, and when we came back, it didn't smell anymore so, alright finally 😎

Location is the best! Next to the station and the bus stop that will take you to Machu Picchu, you cannot ask anything more Room: amazing comfortable bed, to have a nice and relax sleep before the trekking. We had the room with Mountain view, I’ll recommend it for relaxation and romantic Breakfast: huge with a balanced mix between continental local tastesa. Fesh fruits and Plata (avocado) juicy was amazing, the best in Peru’ up to now Team: they know your needs and knows how to make you comfortable and exploit the experience at his own best Thank you so much for everything

All amazing

The breakfast was delicious. I think this place is a great value and a great location. The staff was very helpful

I wish they allowed breakfast to go to 9 AM. Guess were noisy in the hallway at 6 AM and the sound echoes so it was annoying but that’s not the hotels fault. It was people not being respectful and using loud voices rather than whispering it early

I recently had the pleasure of staying at a hotel in the center of Aguas Calientes, and I cannot recommend it enough! From start to finish, my experience was absolutely wonderful. The location of the hotel is unbeatable. It's right in the heart of the historic center, just a stone's throw away from all of the main attractions, restaurants, and shops. The traditional breakfast was also a highlight of my stay. Each morning, I looked forward to starting my day with a delicious spread of local dishes and fresh fruit. It was the perfect way to fuel up before exploring Machu Picchu.

I like the location very much, from our room window we could see the train station and it was near the store, restaurants etc. The room had heating and A/C available. Breakfast options were good and the staff were very helpful

I can't recall anything that I did not like... Oh, there were a few flies (not many though) in the dining area, probably they can try to do something about that.

Fantastic location... on a main central walk from the train station not too far to get there. The hotel was very clean , had an elevator and everyone seemed very professional. My room was equivalent to a 5 star hotel in Canada.

The breakfast was cold.. scrambled eggs and cold potatoes lol.. there was some fruit.. but everyday it looked the same and didn't look so fresh.. I wasn't impressed..

Someone from the hotel met us at the train station and escorted us and our luggage to the hotel which was great because I think we would have stumbled around in the busy area trying to figure out where to go. Our hotel was directly in front of the train station which was great for us to take our luggage to and from. There is a bit of train noise but we didn't find it too disturbing. Check in was prompt and we settled in to our comfortable and clean room with all expected amenities. The shower pressure was great and it had nice warm water. Wifi worked well. The next day we enjoyed a tasty included breakfast buffet and coffee and tea. Check out is early but they held our luggage for us as we explored Machu Picchu and we picked it up that evening before our train came. Staff were always available at the front desk to answer questions, provide maps, and to assist us with whatever we needed. The hotel offered good value for the money we paid.

Nothing comes to mind